Bolton White Hotels & Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services. Bolton White Hotels & Apartments is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant & unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success.
We are recruiting to fill the position below:
Job Title: Sales & Marketing Executive
Location: Abuja
Department: Sales & Marketing
Reports to: Sales & Marketing Manager
Job Description
- Developing and implementing creative marketing strategies that will make an impact, support the Hotel and drive sales
Duties & Responsibilities
- Promote the corporate imagine of the Hotel
- To liaise and building relationships profitable business relationship. Externally, this could be with guest, corporate bodies, Government agencies and departments. Internally this could mean different related and supporting departments.
- To contribute to the strategic planning of an annual or long term marketing plan to drive forward agreed company objectives.
- To budget manage and indentify advertising opportunities
- To building and maintaining profitable clientele
- To write and distributing business proposals to potential clients
- To manage the production of marketing materials, including leaflets, posters and flyers. This can involve writing and proofreading copy, and liaising with designers and printers;
- To arrange for the effective distribution of marketing materials
- To maintain, build and update clientele databases
- To organize and attend events and exhibitions for the purpose of building potential clientele base
- Managing of events
- To carry out market research and customer surveys to assess demand, brand positioning and awareness
- To evaluate marketing campaigns
- To carry out sales and following up on guest feedback and experience
- To monitor competitor activity
- To support the marketing manager, and other colleagues
Be able to demonstrate:
- Sales and marketing abilities
- Excellent communication skills
- Excellent bargaining and negotiation skills
- Good knowledge of hospitality industry product and services
- Excellent organizational and prioritization skills
- High levels of creativity
- Strong verbal and written communication skills
- Good levels of numeracy
- Experience of Microsoft Word and Excel
- Good personality and charming is important to represent on behalf of hotel management
- A clear understanding of the brand you are to work on
- Proven marketing, sales and promotions experience in hospitality industry will be an added advantage
- An understanding of online marketing
Educational Qualification
- A minimum of HND in Sales and Marketing or any relevant field
- At least four years working experience in similar position
Job Title: Massage Therapist (Masseur)
Department: Front Office
Report To: Front office Manager
Summary of Responsibilities
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Location:
AbujaDepartment: Front Office
Report To: Front office Manager
Summary of Responsibilities
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Perform massage while maintaining the clients comfort at all times
- Perform 30, 45, 60, 90 and 120 minute massages as required
- Ensure individualized guest service through acknowledging and responding to their needs and expectation
- Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
- Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications
- Previous experience as a Massage Therapist preferred
- Certification from an accredited school of Massage required
- CPR and First Aid certification preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous experience as a Massage Therapist preferred
- Physical Aspects of Position (includes but are not limited to):
- Frequent standing, bending and reaching throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramps
- Frequent standing, bending and reaching throughout shift
Job Title: African/ Continental Cook
Department: Kitchen
Report To: Executive Chef
Key Responsibilities
Location:
AbujaDepartment: Kitchen
Report To: Executive Chef
Key Responsibilities
- To be fully aware of the preparation and service of African/Continental dishes on the hotel menus.
- To prepare and present dishes on hotel menus according to customer requirements.
- To ensure mise en place is carried out in your allocated area of work to meet forecasted demand.
- To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
- To record temperature checks on food and in storage areas as directed to ensure statutory requirements are met and report any variances are rectified immediately.
- To ensure food materials are stored correctly and rotated to meet company and legal requirements.
- To keep food wastage to a minimum.
- To maintain high standards of working practices in terms of personal appearance and safe and hygienic working practices.
Qualifications
- At least a minimum two years working experience in a similar position.
- At least Secondary school education and must be able to communicate in English.
Job Title: Gym & Fitness Instructor
Location: Abuja
Department: Front Office
Reports to: Front Office Manager
Job Role Summary
- To deliver a varied, fun, safe, and beneficial fitness programme to all guests of varying ability according to Hospitality’s standards and procedures.
Key Responsibilities and Tasks
- Present a professional appearance and attitude at all times, and maintains an excellent standard of customer service.
- Provide a fitness programme which caters for all guests (children and adults), incorporating group classes and personal training sessions.
- Deliver a wide variety of group sessions specifically tailored to the industry environment.
- Effectively demonstrate techniques and methods of participation and offer alternatives during classes to accommodate varying levels of fitness.
- Promote the fitness programme and actively aim to increase participation.
- Ensure health and safety is to the highest standard and that guests are advised on the effective and safe use of all equipment.
- Take personal responsibility for the maintenance, repair and security of Hotel’s equipment and the satisfactory appearance of Neilson sites to ensure the meeting of guest expectations.
- Work independently to set up, pack up, and proactively provide assistance to all guests using the fitness equipment each day.
- To practically help with the set up of the centre at the start of the season and the pack down of the resort at the end of the season.
- Help organize and host social events, deliver briefings and generally interact with guests at all times.
- Be prepared to move between different location within the city according to operational needs of the business.
- Be flexible in your job role and willing to assist in all other duties, within reason, as requested by your manager
- Responsible cleaning and maintaining the pool.
Personal Specification Qualifications and Experience Required
- Gym Instructor qualification First Aid certificate will be an added advantage.
- Educated to GCSE standard (Advance educational qualification in Physical Education will be an added)
- Experience of delivering a variety of exercise classes.
- Previous customer service experience.
- Knowledge, Skills and Abilities required Ability to deliver fun, varied, safe and beneficial fitness sessions.
- Knowledge of current fitness industry developments.
- Knowledge of emergency First Aid procedures and the ability to react calmly, quickly, and effectively in emergency situations.
- Knowledge to be able to plan and advise on guest fitness development and lifestyle programmes.
- Ability to effectively communicate with guests of all ages, management, and other staff.
- Able to work independently and on own initiative.
- Ability to work well within a team and maintain effective working relationships.
- Presentation Clean and tidy appearance.
Personal Qualities:
- Approachable
- Welcoming
- Friendly and enthusiastic
- Self-motivated
- Flexible
- Punctual
How to Apply
Interested and qualified candidates should send their Application Letter and Resume/CV’s to: jobs@boltonwhitehotel.com using the Job Title as email Subject.
Note: For applicants with experience only.
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