We are recruiting to fill the position below:
Job Title: Communication Intern
Location: Lagos, Kano
Program/Department Summary
- The Educating Nigerian Girls in New Enterprises (ENGINE) project – an innovative intervention funded by The UK Department for International Development’s Girls’ Education Challenge (GEC T) – aims to improve Literacy, Numeracy and Financial Literacy skills economic status of marginalized adolescent girls aged 17 – 23 in the Northern Nigerian states of Kano Kaduna, the Federal Capital Territory (FCT) and the metropolis of Lagos, Nigeria.
General Position Summary
- The Communication Intern will provide support in all aspects of information management in his/her location.
- S/he will support the development of a communication strategy for the ENGINE 2 program including developing BCC/IEC materials, newsletters, footages, advocacy guides, and other messaging required for various phases of the project.
- The candidate will coordinate closely with the Communication Officer to plan and implement activities that ensure adherence to Mercy Corps’ and DFID standards, including the use/dissemination of project materials to different stakeholders.
Essential Job Responsibilities
- Support with documentary productions by reviewing for sequence, spell check and ensuring that productions adhere to post-production script.
- Coordinate with media during high profile meetings.
- Develop success stories
- Collate content for the quarterly newsletter and develop a draft.
- Assist with development of other relevant publications.
- Provide support with photography.
- Assist with the design and layout of Behavioral Change Communication (BCC) materials such as stickers, t-shirts, banners and face caps.
- Assist with the design and layout of other Information Education and Communication (IEC) materials such as storyboards and ENGINE pathway reel.
- Assist with organizing and creating a database of ENGINE audio-visual files and other communication documents.
- Perform any other task as assigned by the Knowledge Management and Communication Officer under the supervision of Knowledge Management and Communication Advisor.
Knowledge and Experience:
- B.Sc in Journalism or English Language, or Communications related field.
- At least 1 year experience working in communication-related programmes and producing communication materials – must have experience in creative writing and storytelling.
- Proficient in using editing software packages, such as Adobe creative suite (Photoshop, illustrator, In-Design) Publisher and Corel Draw.
- Ability to work in a multi-cultural and fast paced environment.
Job Title: Program Assistant
Location: Damboa, Borno
Program / Department Summary
- Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
- With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors.
- Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.
General Position Summary
- The Cash Transfer Programming (CTP)/Cash for Work (CFW) Program Assistant will assist in the day to day implementation of all CTP/CFW program activities in the areas of intervention.
- The PA will work closely with CTP/CFW Program Officers to ensure smooth implementation of cash/voucher related activities.
- The CTP/CFW Program Assistant will report to the Cash & Vouchers Senior Program Officer and work collaboratively with fellow program and MEL staff.
- S/He may also support other livelihood sector interventions including unconditional cash transfers, livelihood grants and VSLAs.
Essential Job Responsibilities
- Assist program officers to ensure cash transfer programming and cash for work activities progress according to the developed schedule and work plan.
- Assist in the coordination with program stakeholders in target geographical areas.
- Support in the process of beneficiary registration, community mobilization and sensitization.
- Assist in promoting community participation and inclusion so as to encourage community ownership over activities implemented.
- Ensure equal representation of various community groups in the implementation of activities.
- Assist in the facilitation of community meetings, focus group discussion and other as required by the program.
- Keep program officers and management updated with regards to security situation in the project implementation area.
- Provide weekly field reports, capturing activities progress, observed humanitarian needs, general situation and community updates.
- Support program officers in CTP/CFW activity planning and project related documentation.
- Document lessons learned and success stories related to CTP/CFW activities with the support and guidance of MEL team.
- Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
- Other duties as assigned.
Knowledge and Experience
- 1-2 years of working experience.
- Previous experience in community/social work is highly preferred.
- Proven ability to develop and maintain good relation with the local communities and project beneficiaries.
- Demonstrated skills in planning, organizing and reporting
- Bachelor Degree in relevant field or equivalent experience is highly recommended
- Ability to work under pressure
- Strong interpersonal, intercultural and communication skills
- Excellent oral and written skills and computer skills
- Fluency in English; fluency in Hausa is required.
Success Factor
- The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.
- S/He will be highly motivated, with initiative and capable to work without direct supervision.
- S/he will be willing to conduct field travels and work in ethnically and culturally diversified and fast growing team.
Location: Biu, Borno
Program / Department Summary
- Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
- With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors.
- Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.
General Position Summary
- The Cash Transfer Programming (CTP)/Cash for Work (CFW) Program Assistant will assist in the day to day implementation of all CTP/CFW program activities in the areas of intervention.
- The PA will work closely with CTP/CFW Program Officers to ensure smooth implementation of cash/voucher related activities.
- The CTP/CFW Program Assistant will report to the Cash & Vouchers Senior Program Officer and work collaboratively with fellow program and MEL staff.
- S/He may also support other livelihood sector interventions including unconditional cash transfers, livelihood grants and VSLAs.
Essential Job Responsibilities
- Assist program officers to ensure cash transfer programming and cash for work activities progress according to the developed schedule and work plan.
- Assist in the coordination with program stakeholders in target geographical areas.
- Support in the process of beneficiary registration, community mobilization and sensitization.
- Assist in promoting community participation and inclusion so as to encourage community ownership over activities implemented.
- Ensure equal representation of various community groups in the implementation of activities.
- Assist in the facilitation of community meetings, focus group discussion and other as required by the program.
- Keep program officers and management updated with regards to security situation in the project implementation area.
- Provide weekly field reports, capturing activities progress, observed humanitarian needs, general situation and community updates.
- Support program officers in CTP/CFW activity planning and project related documentation.
- Document lessons learned and success stories related to CTP/CFW activities with the support and guidance of MEL team.
- Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
- Other duties as assigned.
Knowledge and Experience
- 1-2 years of working experience.
- Previous experience in community/social work is highly preferred.
- Proven ability to develop and maintain good relation with the local communities and project beneficiaries.
- Demonstrated skills in planning, organizing and reporting
- Bachelor Degree in relevant field or equivalent experience is highly recommended
- Ability to work under pressure
- Strong interpersonal, intercultural and communication skills
- Excellent oral and written skills and computer skills
- Fluency in English; fluency in Hausa is required.
Success Factor
- The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.
- S/He will be highly motivated, with initiative and capable to work without direct supervision.
- S/he will be willing to conduct field travels and work in ethnically and culturally diversified and fast growing team.
Location: Maiduguri, Borno
Program Department Summary
- With the insurgency affecting North East Nigeria and displacing millions of people, Mercy Corps is expanding its humanitarian programming to support the conflict-affected population in Borno. In response to the ongoing crisis, Mercy Corps is scaling-up food security, non-food items, nutrition, protection, livelihoods, and water sanitation hygiene (WASH) activities in Dikwa, Ngala, and Jere Local Government Areas in Borno State to address emergency needs.
General Position Summary
- Mercy Corps is looking for a strong deputy team leader to provide technical oversight and lead guidance to the implementation of Mercy Corps program in Borno state.
Essential Job Functions
- Provide technical supervision , guidance and development of policy and good practice of Mercy Corps to the team
- Deputize for the Team leader and is ready to take on delegated responsibilities for overall management of the team upon request.
- Supervise the implementation of food security and livelihood activities, and formulate strategies and recommendations for response.
- Ensure that key learnings are extracted from program implementation, and incorporate them into ongoing program and staff development processes
- Work closely with Mercy Corps program teams to implement interventions of the program according to the approved work plan and budgets, project document and implementation strategies, providing a coordination role within the team
- Lead field reporting activities and prepare work plans, and monthly, quarterly and end of program reports in liaison with the Team Leader.
- Identify the capacity gaps among teams on the program and propose most feasible capacity building activities based on identified gaps.
- Provide technical input on all Mercy Corps programs and activities and ensures synergy to maximize program impact.
- Work closely with Monitoring and Evaluation team in setting baseline indexes of targeted areas and track progress against set capacity performance parameters.
- Actively participate in the periodic program planning, review and reflection meetings and sessions.
- Conduct program needs assessments.
- Build team capacity by mentoring and coaching program staff.
- Prepare accurate and timely reports and other project documentation and communication that contributes to a learning organization;
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Supervise, hire and orient new team members as necessary.
- Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
- Proposal writing, designing and implementing new humanitarian programs
- Actively represent Mercy Corps in technical working group or cluster discussions (food security, nutrition, NFI/Shelter, protection and/or livelihoods) and serve as Mercy Corps’ resource person.
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not to jeopardize its humanitarian mission.
- Other duties as assigned.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specificallyto our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Degree in International Development, Agriculture, Economics, Social Studies or other relevant field.
- At least 4 years or more program management experience with specific focus on food security and nutrition, livelihoods program, cash transfer and vouchers program, including experience in humanitarian, recovery and long term-development.
- An up-to-date understanding of multi-sector humanitarian programming, including food security, risk reduction, sustainable development and livelihoods concepts.
- Familiarity with the program compliance requirements and processes of different donors is critical.
- Experience of working on USAID programs an advantage.
- Skills in technical proposal writing, designing and implementing food security and livelihood programs
- Excellent experience in conducting multi-sector needs assessments.
- Strong analytical skills.
- Experience working in an insecure environment.
- Ability to work well under pressure.
- Strong commitment to teamwork and accountability,
- Able to thrive in an evolving and changing environment
- Excellent communication skills in English and Hausa, fluency in Kanuri preferred.
Success Factors
- The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
- S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
- Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
- In particular, the successful candidate will be willing to travel to locations such as Dikwa and Ngala according to the needs of the Mercy Corps program. This will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times and sometimes working long and irregular hours.
- Mercy Corps team members represent the agency both during and outside work hours.
- Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.
Location:
AbujaProgram/Department Summary
- The Educating Nigerian Girls in New Enterprises (ENGINE) Programme is an initiative to improve learning outcomes and the economic status of marginalized adolescent girls aged 16-19 in the Northern Nigerian states of Kano and Kaduna, the Federal Capital Territory (FCT) and the metropolis of Lagos, Nigeria.
- ENGINE through funding from the UK Department for International Development’s Girls Education Challenge, the Coca-Cola Company and other stakeholders supported over 18,000 marginalized girls to reduce education and financial barriers in its first implementation phase.
- In its second phase, ENGINE 2 will facilitate transition of these girls into functional literacy, numeracy and scale up their business opportunities and linkages.
- ENGINE 2 will further increase girls’ and young women’s access to:
- Financial education and life skills;
- Peer to peer networks and mentoring; and
- Direct assets (materials and savings).
- Beneficiaries will be integrated into value chains as well as conduct other market-driven employment opportunities.
- ENGINE 2 will also work with girls in formal and informal education to increase their learning opportunities and outcomes to prepare them for future economic activities and work in the policy environment to provide an enabling environment for girls to flourish in their chosen pathways.
General Position Summary
- The Senior Officer Job Creation will support in leading the development and implementation of activities that transition girls in school or in informal education into economic activities including paid employment positions.
- These include into existing value chains of Nigerian-based companies and market driven employment and entrepreneurship activities; and apprenticeship/internship opportunities.
- This position requires being responsible for the overall oversight of all aspects of ENGINE 2 job creation programming, including assessment, planning, implementation, monitoring, capacity building of Mercy Corps staff, reporting, and ongoing evaluation.
- These activities should be in line with government policies, as well as Mercy Corps’ corporate engagement and education strategies.
Essential Job Responsibilities
Strategy & Vision:
- Develop overall vision and strategic plan for engaging business owners and employers who will act as supervisors to project beneficiaries integrated into the programme.
- Identify, assess, and recommend potential business owners and employers.
- Act as primary liaison between Mercy Corps via the ENGINE 2 project and business owners/employers.
Program Management:
- Develop draft MOUs that will be agreed with the potential business owners and employers.
- Ensure that participating business owners and employers are formally briefed and adhere to stipulations and guidelines in the MOU.
- Advocate for the inclusion of marginalized girls and for girls to be active in non-traditional sectors at the household and community level and within Nigerian vocational and skills-based education.
- Maintain a database of participating business owners and employers.
- Facilitate quarterly review meetings with participating business owners and employers to identify emerging challenge
- In collaboration with the Monitoring Evaluation and Learning team, implement relevant surveys, need assessments (including Matching Interest to Work (MIW)), data and information collection for on-going monitoring in project states of implementation.
- Maintain links and keep current on up-to-date best practices around innovative strategies of promoting girls’ transition from education (both formal & non-formal) to employment or business; disseminate technical information and assistance where necessary.
- Coordinate closely with other ENGINE 2 personnel to ensure all objectives of the proposal and activities are met.
- Organizes site-visits to the projects sites; and host visitors and consultants, as needed.
Team Management:
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
- Supervise, and orient new team members as necessary.
- Provide team members with information, tools and other resources to improve performance and reach objectives.
- Contribute to country team-building efforts and help team members identify problem-solving options.
Finance & Compliance Management:
- Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
- Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Influence & Representation:
- Identify, build and manage collaborative partnerships with private sector, communities, local governments and other stakeholders.
- Communicate effectively to ensure overall project targets and donor obligations are met.
- Proactively form relationships with private sector actors to complement DfID funding.
- Participate in education coordination and other donor coordination meetings or workshops and/or as requested by the PPP Advisor.
Security:
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies
- Work closely with Mercy Corps Nigeria country team’s security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
- to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Master’s Degree or its equivalent in a related field.
- At least 3 years’ experience in Job Creation activities for marginalized adolescent girls; with an additional one year in a technical coordination role of integrating relevant project beneficiaries into business/employment in line with need assessment analysis.
- At least three years’ experience in design, implementation, and management of job creation programmes.
- Experience leading program activities as part of a donor-funded project within an emerging market.
- Experience in working with stakeholders to facilitate job opportunities for project beneficiaries.
- Strong management skills, with good understanding of relevant cross-cultural issues in high security environment.
- Experience working in Northern Nigeria strongly preferred.
- Strong written and oral communication skills in English required, including report development, writing and editing.
- Hausa language skills preferred
- Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
- Demonstrated experience working with country-level ministries and government officials, Ministry of Labour & Productivity experience preferred.
Success Factors:
- The successful candidate will combine exceptional leadership, management and technical skills with a focus on innovative interventions to engage adolescent girls in informal education and skills building linked with private sector entrepreneurship and employment opportunities in a culturally and religiously conservative environment.
- S/he will have an outstanding ability to develop, implement and manage innovative and complex programs within the current and future program structure of Mercy Corps in the region. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential.
- The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
- Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Location: Damboa, Borno
Program / Department Summary
- Mercy Corps Nigeria’s North East program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from humanitarian donors including OFDA, FFP, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
- Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.
General Position Summary
- This position is responsible for counting commodities as and when commodities are received, dispatching commodities out of warehouse and making sure that the quantity mentioned in the receipt/dispatch waybills are accurately received and inventory properly reconciled against books.
Essential Job Responsibilities
- Assist in ensuring that commodities are received / dispatched correctly by taking count at the time of off-loading and loading inside the store and on the truck.
- If there is any short/excess received the tally clerk will immediately bring to the attention of the warehouse officer/warehouse assistant.
- Ensure that stack cards are updated on daily basis and is tallied with the main store inventory ledger.
- Inspect commodities at all time to make sure that there are no damages. If damages are noticed, the tally clerk with bring it to the attention of Warehouse Assistant and Warehouse Officer
- Ensure that reconstitution of damages commodities are carried out on a timely basis and prepare loss and adjustment report.
- Ensure that stores are clean at all times and arrange for fumigation to secure commodities.
- Will be responsible for stores and commodities during the absence of the warehouse officer
- Represent Mercy Corps in a professional manner to suppliers, government officials, local and international community groups, suppliers, the UN and others as needed.
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
- Carry out any other duties as assigned from time to time.
Finance & Compliance Management:
- Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
- Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Influence & Representation:
- Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
- Communicate effectively to ensure overall project targets and donor obligations are met.
Security:
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
Organization Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountabilitity to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Must have minimum two years of experience working in a warehouse, handling food and non-food commodities
- At least Degree in relevant field
- A clear understanding of warehouse ethics and donor compliance is essential.
- Ability to work under pressure
- Good interpersonal, intercultural and communication skills
- Strong computer skills on MS office programs, excel, MS word.
- Good oral and written skills as well as Fluency in English; fluency in Hausa is required
Success Factors
- The successful candidate will have a can-do attitude. Ideally, S/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, willingness to be flexible and adjust schedule as per program needs.
- Mercy Corps team members represent the agency both during and outside work hours.
- Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Location:
Damboa, BornoGeneral Position Summary
- The Mercy Corps Nutrition Officer is to ensure successful implementation of BSFP project activities in Damboa.
- Working in partnership with the Program Officer (Food distribution), he/she shall ensure BSFP project beneficiaries receive supplementary food items (monthly rations).
- He/she shall further support CMAM/IYCF trainings for staff/volunteer/mobilizer and community group trainings.
- Further, he/she shall ensure consistent MUAC screening and follow up i.e. referrals to existing OTPs/stabilization centers.
- The position is based in Damboa with at least 100% time to be spent in the field in ensuring delivery of project objectives.
Essential Job Functions
- Under supervision of Deputy Team Leader, the Nutrition Officer provides technical oversight of all aspects of BSFP program implementation and community sensitization around good nutrition, hygiene and health practices.
- Nutrition Officer will advise on nutritional messaging strategy to ensure the messages developed address the current knowledge and practices gaps, messages channels are in line with those most commonly used by the communities;
- S/he will deliver trainings to Mercy Corps program staff as well as community-based volunteers on community sensitization and messages delivery.
- Successful candidate will work with local actors to establish linkages with existing CMAM, OTP, SC centers, as well as other actors intervening in food security and nutrition area.
- Plan and conduct mass MUAC screening of the under 5s on a predefined basis
- Provide technical supervision to the nutrition sensitization component, whenever required
- Liaise with M&E team on monitoring the BSFP project impact
- Document project impact with support of M&E team through success stories, reports, maintaining tracking sheets, attendance sheets etc
- Attend coordination meetings, whenever delegated. Liaise with SMoH and local actors whenever required
- Ensure the daily/weekly/monthly reporting tasks of BSFP activities (screening-referral- distribution of food-challenges etc.)
- Other duties as assigned.
Knowledge and Experience
- This position requires a minimum a Bachelor’s Degree in nutrition or other related field and minimum of 2 years of experience focused on nutrition/food security, including community mobilization, participatory planning and rural/community development; previous similar experience with International NGO will be an asset.
- Must have full knowledge on nutrition supplementary feeding distributions working with UN or INGO.
- Experienced in working in camp or host community settings.
- Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
- Experience with running assessments, monitoring and evaluation and other learning efforts required.
- Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
- Commitment to renewing and maintaining knowledge of best practices
- Demonstrated training and facilitation experience
- Ability to work under pressure
- Should be a team player and adjust to work in team.
- Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
- Strong interpersonal, intercultural and communication skills
- Excellent oral and written skills and computer skills
- Fluency in English and fluency in Hausa is required.
Success Factors:
- The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in emergency programs in insecure and conflict-affected contexts.
- S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity.
- S/he is an active listener and contributor, working to create a strong team share ideas and learn.
Job Title: INGO Forum Field Support Manager
Location: Maiduguri
Program / Department Summary
- The Nigeria International NGO Forum (INGO Forum) is a civil society mechanism comprising of approximately 40 members (confirmed and prospective) and 4 observers active in the humanitarian and development fields in Nigeria.
- The purpose of the Forum is to provide an inclusive and consistent space for INGOs to develop and employ collective strategies and approaches to enhance the overall effectiveness and efficiency of humanitarian and development initiatives throughout Nigeria. The INGO Forum exists primarily to serve the needs of its members and to act in their interest for the betterment of serving beneficiaries.
- The main objectives include information sharing/ communication; coordination; policy development and advocacy; engagement with national civil society; and external representation of the INGO community.
- With 2 current staff (Coordinator and Support Manager) the INGO Forum plans to expand its reach with the goal of improving services to its members and increasing advocacy related to identified key priority issues. As of March 2017, the INGO Forum will be hosted by Mercy Corps in Nigeria’s capital city of Abuja.
General Position Summary
- The INGO Forum Field Support Manager will support the Forum and its member organizations in the North East. The INGO Forum Support Manager will be a motivated learner and a passionate activist for the improvement of the development/humanitarian situation in Nigeria and for the role of civil society in this context.
- As a support staff to the INGO Forum in Nigeria, s/he will assist in mobilising Forum Members, preparing meetings, taking minutes and organising trainings and events.
- This will be an opportunity for a committed worker to learn about coordination and the humanitarian sector in general, while developing research, analytical and organizational skills. S/he will serve as an information focal point linking Abuja coordination structure with up-to-date realities in the north –east through proactive engagement with identified personnel and information collection and sharing.
- In collaboration with humanitarian managers of member organizations based in the NE, s/he will support facilitation of action-oriented coordination discussions and identify opportunities for improvement of coordination, both within INGOs and on behalf of INGOs with other partners or stakeholders.
- As a main link between the INGO community and the Nigerian NGO community, s/he will actively engage with local NGOs to identify opportunities for collaboration and to build high-yielding partnership.
Essential Job Responsibilities
Program Management:
Objective 1
- Provide administrative, logistical and human resource support to INGO Forum:
- Support facilitation of INGO Forum Technical Working Groups in the field and follow up regularly.
- Engage with members of field based technical Working Groups to ensure actions taken.
- Organize logistics for trainings, workshops, events and other INGO Forum activities.
- Update and maintain contact lists and file sharing platforms.
- Filing and archiving of external information and documentation of Forum’s activities.
- Maintain INGO Forum calendars (internal and external).
- Draft agendas/take meeting minutes and circulate to identified recipient lists.
- Assist in development of TORs and contracts for events and consultancies.
- Provide assistance to newly arrived INGOs through registration and other start-up processes.
- Help organize and facilitate trainings and workshops, as necessary.
Objective 2
Ensure drafting and update of INGO Forum documents and correspondence:
- Work with Field coordinator to produce (Bi-) Weekly context – compilation of links to relevant media, reports, assessments, etc. from identified key sources.
- Follow up pending action points within INGO Forum members
- Support in reporting of Forum activities to donors and relevant stakeholders.
Objective 3
Support INGO Coordinator and other INGO Forum staff in communications, information management and coordination, as needed:
- Field information requests from external partners.
- Provide support to Humanitarian Managers’ Working Group.
- Engage with external partners on relevant topics.
- Work in collaboration with external partners (NNGOs, UN, Government, etc.) to plan/facilitate partnerships.
- Collection, organization and dissemination of information from Members of the Forum on humanitarian/development issues.
- Research on key principles, standards and best practices (protection, WASH, Food security, health, shelter, education, etc.).
- Help to forge links between international and local NGOs and networks.
- Potential visits to support Forum Members in Adamawa and Yobe.
Finance & Compliance:
- Ensure compliance with donor and Mercy Corps regulations
- Draft or review scope of work to hire and manage technical consultants, including review for technical efficacy and contract budget, as required.
Security:
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
- to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Advanced university degree in Law, Political Science, International Relations, Journalism, Social Sciences, International Development or related technical field (minimum master degree).
- Master ’s degree in law, political science, international relations, journalism, social sciences, international development or related technical field.
- Written and spoken fluency in English.
- Strong data analytical and interpretation skills.
- Knowledge and understanding of the international humanitarian/development system and the mandates of the actors involved.
- Willingness to learn and interest in humanitarian practice.
- Commitment to international humanitarian standards and principles.
- Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents.
- Ability to work independently in a fast-paced and often demanding environment.
- Flexibility in terms of office hours.
- Proven experience in influencing for policy change and practice.
- Experience in facilitating meetings in high-pressure professional setting.
- Exceptional interpersonal skills and experience in humanitarian setting.
- Experience in an NGO (local or international), in a newspaper or research institution.
- Knowledge of and contacts in Nigerian NGOs.
- Knowledge of Hausa/Kanuri language preferred
Success Factor
- Commitment to achieve results in a timely manner
- Trustworthiness and integrity
- Committed to humanitarian values and principles
- People management skills
- Influencing and negotiation skills
- Communication
- Cultural sensitivity
- Gender equity and protection sensitive
- Creative solutions to problems
- Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
How to Apply
Interested and qualified candidates are encouraged to submit their CV’s and Cover Letter in one document, addressing the position requirements to: ng-recruitment.nigeria@mercycorps.org All applications must include the position title in the subject line, be not more than 4 pages.
Note: Only short-listed candidates will be contacted.
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