Our client is the leading Telecoms Service Provider in West Africa, specializing in Design, Roll Out, Management and performance improvement of cellular network to ensure the cellular operator offers best in class service to its customers while maximising return on its network infrastructure investment. Their team of experienced engineers has successfully delivered its full range of services to a wide range of cellular operators around the world. We have a proven track record in the industry within the African continent in deployment of new technologies, fine-tuning of end-to-end performance of mobile networks, an effective structured approach to determine how services will impact the network, as well as skills transfer capability.
- Review and prepare project guidelines in collaboration with Project and Technical Managers and engage subcontractors accordingly.
- Conduct partner identification and qualification before actual tendering and commencement.
- Define and manage partner governance process.
- Conduct efficient and collaborative procurements which are corporately compliant (advice, tendering, evaluation award & contract management) and which result in a high value adding commercial outcome.
- Define milestones and criteria for payments at partner selection stage for subcontractors and other suppliers.
- Maintain accurate auditable records of all procurement processes and activities, as well as database of all third-party suppliers.
- Conduct subcontractor performance assessment and report for continuous improvement. Including ongoing performance monitoring and timely handling of escalation from project teams.
- Perform subcontractor on-boarding sessions to ensure compliance to proper environmental health and safety procedures, project guidelines and contracts.
- Create and document service level agreements (SLA) for subcontractors.
- Subcontractor SLAs and contracts.
- Procurement process activity report e.g. Supplier Database, Price Book.
- Partner governance document, including periodic supplier evaluation report.
- Supplier Evaluation Criteria Checklist
- Preparation and submission of tender documents.
- B.Sc. Accounting / Finance
- CPP or MBA Preferred
• Required Certification(s):
- PMP or Prince II
- Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
- Have a flair for numbers, work well with people, aggressively anticipate impacts of workload/issues to team deadlines and have a very positive work attitude including willing to work some longer hours during peak periods.
- Must have excellent understanding of project elements and supply chain, drawing from relevant industry experience.
- Use understanding of project elements in defining classification of expenses according to specific goods or services (direct & indirect) to prepare price book to serve as baseline for all project cost decisions; factoring quality, service, risk and cost.
- Ensure compliance with pre-defined price book.
- Highly analytical and be able to make decisions that make sense based on all available information.
- Advanced skills in Microsoft Excel, ability to work with lookups and pivot tables.
- Must have the ability to leverage interpersonal skills to establish rapport and develop relationships with all key stakeholders: suppliers, customers & colleagues.
- Must be meticulous, and pay attention to detail.
- The ability to persuade, influence and explore positions and alternatives to reach outcomes that will gain acceptance of all parties.
- Proficiency in Microsoft Word, Outlook and PowerPoint.
- Strong verbal and written communication skills.
- Extended work hours.
- May require travel – local and international.
- Working under pressure.
- Satisfactory physical / health status, following medical examinations
Responsible for developing and executing HR strategy in support of the overall business plan and strategic direction of the organization. Provides strategic leadership by articulating Human Resource needs and plans to Executive Management.
Essential duties/key job roles and responsibilities include but are not limited to the following:
- Provide strategic planning and collaborative operational leadership to ensure the effective, and efficient development, management and deployment of Human Capital within the group.
- Establish and implement HR efforts that effectively communicate and support the group’s vision and strategic intent.
- Develop HR plans and strategies to support the achievement of the overall business objectives.
- Develop and execute system to capture overall performance assessment in line with business objectives.
- Drive the promotion of organizational culture that supports the vision and high productivity.
- Function as a strategic business advisor to Executive management of each business unit or specialty group regarding key organizational and management issues.
- Working with executive management, establish a sound plan of management succession that corresponds to the strategy and objectives of the firm.
- Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.
- Develop and implement comprehensive compensation and benefit plans that are competitive and cost effective for the firm.
- Provide overall leadership and guidance to HR function by overseeing talent acquisition, career development, succession planning, retention, training and leadership development, compensation and benefits.
- Lead key, major HR projects to deliver specific objectives and strategic changes in the organization.
- Provide advice and case management support in areas of grievance and discipline.
- Develop and maintain excellent management information and HR systems including appropriate measures and benchmarks to drive operational efficiency.
- HR Policies and Procedures
- HR Strategic Business Plan, including trainings, development plans, policy implementation, et cetera.
- HR Operations and Systems Structure.
- HR Budgets and Cost Management Plans.
- HR Performance Framework and Assessment.
- Required Education: First degree or equivalent. MBA/Post graduate degree will be an added advantage
- Required Working Experience: Minimum of 10 years of HR practice with progressive HR leadership experience, including experience aligning HR processes and practices with business strategy to drive organisational performance.
- Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
- Comprehensive understanding of HR concepts and practices
- A broad understanding of the company’s business, industry and its supporting processes
- Ability to understand the organizations most pressing problems.
- Ability to proactively identify opportunities rather than just meet requested presented to HR.
- Strong competitive drive, negotiation skills, business judgment and the ability to work independently.
- Comfortable with the challenges associated with operations and HR support of all business processes.
- Ability to communicate the value of innovation.
- Excellent verbal and written communication, presentation and a high degree of professionalism with both large and small groups (English Language is required. French Language is an added advantage).
- Willing to participate in developing the on-going strategy of the company.
- Team Player with his/her Colleagues and Customer’s best interest in mind at all times.
- Must possess attributes such as integrity, honesty, trustworthiness.
- Excellent interpersonal skills
- Knowledge of reward design and management
- Knowledge of training and development
- Excellent Planning and Organizational skills
- Generalist HR Knowledge
- Knowledge of HR Information Systems and Applications
- Knowledge of international and local Labour law and employee relations
- Extended work hours
- May require travel – local and international
- Work under pressure
- Satisfactory physical / health status, following medical examination is required.
- Develop and implement a marketing structure for the organisation with considerations for vision, strategic objectives and required resources
- Assume overall responsibility for developing marketing plans for the organisation.
- Develop marketing solutions to grow customer base in numbers and in value.
- Develop innovative ways of improving customer acquisition, retention and development
- Work closely with Country Managers and Group Functional heads to ensure that marketing cross-functional needs are being addressed
- Responsible for Marketing’s interaction with other departments with regards to business requirements to support marketing plan
- Identify new business opportunities and position the organization to engage and secure contracts
- Prepare new product marketing plans for product introductions in collaboration with Country Managers
- Establish a system of reports and communications for all information from the marketing team to the sales team and for feedback and request from the sales team to the marketing team.
- Accountable to the board on group business performance based on predefined market indicators and benchmarks
- Plan, develop and supervise the execution of strategic brand and communications initiatives and material to drive business performance and protect the brand and reputation of the company.
- Create and enhance public awareness and knowledge of the organisation as a centre of excellence in telecoms consulting in the regions
- Periodic Marketing reports (weekly and monthly)
- Company Profiles and Marketing Communication Documents
- Service Description Documents
- Group Sales Reports
- Industry Trends and Benchmark analysis
- Competitor Intelligence Reports
- Group Marketing budgets, projections and cost management plans
- Minimum Education: Bachelor’s degree in sales, marketing or any related social sciences discipline. An MBA or MSc will be an advantage.
- Minimum of 10 years in similar function, with at least 5 years in telecoms industry in a senior managerial role.
- Strong background in Marketing, Business sales and product design/development
- Excellent written and verbal communication skills
- Interpersonal skills
- Networking and Ability to interact at highest level
- Initiative, Creativity and Imagination
- Must be capable of selling and leading in a fast paced environment.
- Knowledge of marketing, project/product management in a telecoms environment
- Experience in customer relationship management, customer focused, understands the industry
- Tact and diplomacy
- Teamwork
- Ability to work flexibly and under pressure
- Knowledge of PR and Brand communication
- Experience in press, electronic and digital media/marketing
- Knowledge and experience of designing and publication of materials
- Knowledge and experience of events management
- Drafting of press releases and media briefing
- Manages and coordinate the implementation of organization change projects.
- Provide input into performance evaluation of all implementation assessment.
- Provide feedback to the sponsor on the progress of all projects handled.
- Lead planning and implementation of projects in change management.
- Proactive communications on change process before, during and after implementation.
- Work with subject matter experts to develop methods to monitor staff adherence to policies and processes and provide corrective supervision if necessary.
- Manage and preparation of data report to identify and measure area progress.
- Ensure thorough investigation of both the business and legal background of all contracts relating to policies and processes.
- Prepare project work packages, plans.
- Manage IT projects across the group, support rollout of new IT tools.
- Liaise with HR and departmental heads for training and follow-up after implementation
- Collaborate with departmental heads to identify the steps that need to be taken in order to comply with the requirements of policies and procedures that have been established by the company.
- Conduct data reporting, capturing and monitoring progress to stakeholders (e.g. Quality, Procurement, Sales, Finance and HR teams) at all phases of projects.
- Responsible for ensuring all policies, processes and checklists are utilized in the execution of all projects.
- All other duties as may be assigned.
- Periodic Progress Report on all projects
- Monthly performance evaluation report.
- Special Projects Plan
- Other project deliverables.
- Minimum Education: Bachelor’s degree in any social sciences discipline.
- Minimum Working Experience: 5 years of increasingly responsible experience, including experience successfully managing various projects. Outstanding grasp of IT and Telecoms concepts and processes.
- Required Certification(s): Relevant membership of professional org. is an added advantage
- Good understanding of the organization’s business orientation and objectives
- Experience managing virtual projects
- Expertise managing change projects
- Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
- Sound interpersonal skills
- Effective written communication skills
- Problem solving skills
- Ability to work in a team
- Good knowledge of quality control/Eye for details
- Planning and Organizational skills
- Good oral communication skills
- I.T Proficiency
- Confidentiality, Honesty and Integrity
- Good Administrative Skills
- Project Management Skills.
- Ability to manage change and effectively pass on the information down the line to concerned teams for smoother execution
- A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders.
- Extended work hours.
- May require travel – local and international.
- Working under pressure.
- Satisfactory physical / health status, following medical examinations
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