Massive Recruitment for Graduate Drop Ship Specialists in an FMCG Company

KornerStone Staffing – Our Client is a big player in the FMCG Industry, is looking to recruit a Drop Ship Specialist to join the team to manage and track all Team dropship and at once orders. This includes: sku creation, order placement, order tracking, order delivery, ship confirming, and vendor relations.

Job Title: Drop Ship Specialist
Location: Lagos
Slot: 100
Job Description

The Drop Ship Specialist will also serve as an operational liaison between merchandising, vendors, and service providers, this person is responsible for day-to-day drop shipment issue resolution, reporting on vendor compliance with SLA policies and procedures.
Responsibilities

Maintain vendor list and vendor catalog resources with current vendor information including: contact information, discount levels, websites, links, etc.
Follow-up with vendors and sales reps to obtain and communicate order confirmations and tracking information on all drop shipped orders. Enter tracking details into Workhorse on decorated drop ship orders.
Effectively communicate any issues or delays with Team reps and customization department.
Effectively and openly communicate with Team and Retail buyers.
Serve as main point of contact for team sales staff regarding drop ship customer service questions.
Create and modify skus. Confirm accurate order entry of drop shipped orders into controller.
Accurate placement of orders directly with vendors using correct shipping address and FO numbers.
Manage open orders report as it relates to drop shipped orders.
Education and Experience

HND and Bachelor’s Degree
Understanding of retail landscape, operational systems and functionality
Minimum of 2 – 3 years’ experience in Drop Ship or e-Commerce operations department
Minimum of 2 years in retail or B2C role.
Skills and Competencies:

Good communication skills both written and verbal, with the ability to complete relevant paperwork.
Planning and organizational skills
Previous supervisory experience
Strong analytical and problem solving skills and business judgment

How to Apply

Click here to apply