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Vacancies in a Multinational and an International Logistics and Supply Chain Company

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Adexen Recruitment Agency – Our clients, one of the largest international logistics and supply chain companies in the world with offices in over 33 countries across Africa, and a multinational manufacturing company with branches in Nigeria are recruiting to fill the positions  of:

Job Title: Commercial Executive/CRM
Job Reference: 1263
Location: Nigeria
Job Description
Sales: 

  • Develop sales action plans based on strategy/targets agreed with local Managing Director and taking into account corporate plans.
  • Identify opportunities, prospect new business, drive sales development, and manage existing customers.
  • Awareness of the strategic response to external influences such as legislation and environmental pressure.
  • Ensure that sales targets as agreed with Commercial & Marketing Manager are achieved.
  • Prepares sales communications, responses to RFQ’s, RFI’s, Quotes, etc.
  • Validate and sign quotations and contracts in accordance with the Approval Standard
  • Identify and communicate market changes, key competitor’s strategies, and industry trends to the local, regional and corporate sales team.
  • Drive the commercial team within the established policies to ensure sales objectives are met.
  • Assist in creating recognition and understanding in the company to deliver the most preferred level of Service, Partnership, and Strategic Value to Strategic and all kinds of customers.
  • Manage clients’ relationship and deliver excellence in a committed and consistent manner.
  • Make recommendations to concerned Managers for Key Clients exceptions to contracts.
  • Monitor adherence to agreed commitments, Service Level, Standard Operating Procedures (SOP), Term and Conditions including Credit Procedures.
  • Sell profitable logistics and C & F service to prospective clients.
  • Support departments in identifying and evolving direct customers especially key clients.
  • Represent the company during Key Client visits, meetings and social events.
  • Arrange regular visits, conduct Client Satisfaction Survey and campaign and give Clients feedback to the C & F and off dock Managements.
  • Secure large businesses from customer’s competition by tailoring our services to their needs.
  • Prepare the Large Accounts Marketing Plan (LAMP) to capture customer commitments and forecast Clients Volumes and Revenue.
  • Ensure customer satisfaction and manage Customer Complaint processes including follow-up of improvement actions implementation.
  • Provide inputs to shipping agency Manager as to key and direct client nominations and performance.
  • Support other branch offices in identifying and evolving direct clients to key clients
  • Track weekly sales reports (i.e. number of clients, sales leads, potential sales, actual sales) for each sales executive in the team in the CRM
  • Ensure total and accurate management of client and prospect data in the CRM.
  • Approve and ensures that Commercial Quality Management system processes and procedures are implemented and monitored effectively.
  • Set commercial Smart Objectives and follow up of all defined KPIs
  • Other tasks as may be assigned by the Commercial & Marketing Manager.

Marketing: 

  • Undertake market studies with regards to:
  • Customers, prospects, competitors, segments, market volumes and trends.
  • Consolidate the statistics information from internal and external sources, acquire a country-level vision on business evolutions and set up a monthly basis reporting.
  • Provide information to the network and to the company management with regards to business opportunities, changes, general market environment etc.
  • Take the lead in the yearly market share investigation conducted by Paris.
  • Propose changes and solutions based on findings.
  • Collect, Summarise and inform the team on segments market volumes trends

CRM Administration: 

  • Participate in centrally organised training to master this IT tool
  • Be the first point of contact for users asking for best practices
  • Implement and follow up on correct and consistent usage of the tool
  • Train users
  • Implement marketing campaigns (audience, content, results and return on investment) in liaison with the Corporate Marketing Director and with the support from the Country CRM Key User and the Africa CRM Administrator.
  • Analyse and report sales executive’s performance through KPI’s in concerto

Marketing Offer tools: 

  • Develop sales support tools (presentations, business cases, commercial brochures, local trade fair management…) in coordination with Corporate Marketing team

Expectations 

  • B.Sc/HND in relevant fields.
  • 5 years’ experience in relevant field.
  • Resourceful, flexible, able to handle competing priorities and able to fit into an international dynamic and multi-cultural environment.
  • Considerable Knowledge of International Trade and INCOTERMS
  • Strong written, verbal, and visual communication skills, with the ability to effectively communicate with a wide variety of audiences.
  • Excellent analytical, organisational, and creative problem-solving skills.
  • Ability to work independently or part of a team and to show initiative and innovation.
  • Excellent computer skills in MS Office tools (Word, Excel, PowerPoint) and ideally familiar with the use of CRM tools.
  • Result focused.
  • Honest and possessing a high level of integrity
  • Excellent organisational skills with the ability to regular meet deadlines and work independently even under pressure.



Job Title: Warehouse Site Manager
Job Reference: 1265
Location: Lagos, Nigeria
Industry: Logistics & Transport
Function: Supply chain
Job Description

  • Daily manage and monitor the warehousing operations.
  • Plan and organize the day off/ holidays of his staff.
  • Plan and Publish the Shift plan on a weekly basis.
  • Ensure that daily Warehousing activity reports are sent to the Customer.
  • Daily liaise with the Operations Shift Managers for regular update of the operation progress.
  • Ensure that all broken-down or malfunctioning MHE (Manual Handling Equipment) are reported immediately to the Customers.
  • Ensure the compliance and the achievement of Key Performance Indicators.
  • Investigate and resolve the queries linked to any loss or surplus of material.
  • Ensure that all the company’s QHSE standard procedures are properly known and followed by everyone.
  • Ensure compliance with standards and regulations.
  • Implement and ascertain HSE Policy (policy 5S/8S) in the facility.
  • Supervise warehouse maintenance, refurbishment and immediately escalate any non-conformity.
  • Ensure the safety of the goods and people on site.
  • Supervise, assess and train the staff under his responsibility.
  • Empower and assign clear and specific objectives to his operators.
  • Maintain a productive and peaceful work environment.
  • Ensure the client’s satisfaction and minimize the complaints.
  • Ensure timely response to client requests.
  • Ensure that the site is clean and neat at all times.
  • Report all difficulties above his authority to the Operations Manager.
  • Report all incident/accident to the Operations Manager and ensure proper record of same.
  • Design and Update regularly Business Contingency Plan.
  • Monitor and supervise closely the security of the facility.
  • Check the attendance of the security on a daily basis.
  • Assist the cost control concerning the Customer’s invoicing and follow up the customer payment.
  • Follow up and monitor the accurateness of the suppliers’ invoices.

Expectations

  • B.Sc. or HND in any of the following: Transport and Logistics Management; Supply Chain Management; Economics; Business Management;
  • A minimum of 5 years professional work experience in Logistics, Distribution and Warehouse management especially in the FMCG industry;
  • Proven Analytical and problem solving skills;
  • Organization skills;
  • People management skills, including the ability to lead and motivate others, delegate work and explain ideas;
  • Excellent oral and written communication skills;
  • Numeracy and an understanding of finance;
  • Computer literate and proficient in Microsoft Word, Excel and Outlook.
  • Result and Performance oriented
  • The ability to work under pressure and to tight deadlines.



Job Title: Head of Road Segment
Job Reference: 1269
Location: Nigeria
Industry: Industry & Manufacturing
Job Description 

  • Analyse roads market in the country and the players involved along the value chain of a road project
  • Identify roads projects in the pipeline
  • Identify and assess roads projects in the country
  • Investigate potential contractors likely to bid for the project
  • Plan regular touch points to understand customers’ projects pipeline and associated challenges
  • Develop the integrated offer including products and services
  • Hold the responsibility of the offer in front of Marketing Director/ CEO and product lines GMs
  • Create tailor-made offer based on understanding contractors’ needs
  • Propose additional products and services specific to the project and relevant for the contractor
  • Stand as the preferred point of contact for contractors at every stage of projects.
  • Mobilise and coordinate all product lines to be able to offer a tailor-made offer with products and services
  • Input the strategy and marketing plans on the Roads/ Infrastructure sector.
  • Liaise with Government, Universities, technical institutions, Standards Bureaus and other stakeholders on adoption, testing and development of Standards for Roads in Cement and Concrete, manuals and specifications to further cement/concrete applications.

Expectations 

  • Graduate/ Post-graduate in Architectural or civil engineering technology, construction management, industrial technology or materials
  • At least 10 years of experience in the management of roads construction projects
  • P&L responsibility of road projects
  • Purchasing/sourcing experience
  • Supervisory experience
  • Business development /bidding
  • Solid knowledge and contacts in construction industry (in Nigeria)
  • Excellent relationship skills
  • Proven project management skills.
  • Sound negotiation and influencing skills.
  • Self-driven; ability to work independently with external stakeholders with limited supervision.
  • Ability to achieve results with external stakeholders.
  • Positive attitude with appetite for change and innovation
  • Business acumen.


Job Title: Project Leader – Logistics / Supply Chain Improvement Project
Job Reference: 1268
Location: Nigeria
Industry: Industry & Manufacturing
Function: Supply chain
Job Description 

  • The main responsibility of the Project Leader – Supply Chain improvement projects is to drive continuous improvement projects in Supply Chain in order to ensure the short and long term success of the key supply chain functions including Planning, Customer Service and Logistic Functions.

Some responsibilities include: 

  • Determine objectives / benefits, costs and investments and road map of the projects and validate the projects
  • Plan and execute the projects (including resources acquisition) from beginning to end
  • Lead high impact process improvement teams and utilize Lean Six Sigma and other structured analysis to transform processes and organizations and deliver significant value to the company.
  • Monitor total supply chain costs, search for service innovation and cross functional process improvements
  • Identify and deliver best practices.
  • Drive culture change – Drive fact-based decision making and alignment throughout the department and entire organization.

Expectations 

  • Minimum B.S. or B.A. degree
  • 10 years experience in SC operation or business continuous improvement related activities
  • Prior experience in project management and client management is a plus
  • Lean Six Sigma background desired. Not mandatory
  • Process oriented
  • Strong quantitative, analytical skills
  • Facilitation and Presentation skills
  • Proficient in MS Office applications including: Word, PowerPoint, and Excel (ability to create formulas and to analyze data is required)
  • Good knowledge of supply chain processes and organizations, and methodologies of continuous improvement
  • Capability to drive safety standards within logistics and transportation activities
  • People Management
  • Relationship capabilities, communication skills including with senior management
  • Pragmatism
  • Proven ability to drive Change (change management)
  • External and Internal customers oriented
  • Presence – compelling, focused, inspirational, energized
  • Ability to plan and schedule tasks for self and others – organizational skills
  • Highly motivated team player with the ability to work with minimal supervision
  • Creative and innovative thinking
  • Problem solving skills
  • Results oriented
  • Driving for excellence


Job Title: Dispatch Manager 
Job Reference: 1266
Location: Nigeria
Industry: Industry & Manufacturing
Job description

  • Implementation and coordination of safety policies, rules, regulations and standard work instructions of the company among staff and Drivers.
  • Responsible for the effective and efficient management of Logistics area of the plant to achieve set target on safety, Cost operational efficiency and People development.
  • Responsible for execution of targeted distribution plan and generation of STOT for depot transfer order.
  • Innovate and improve processes to achieve targeted reduction in distribution cost through payload optimisation and adherence to core /none core split target.
  • Ensure optimisation of Strategy Trucks
  • Identify and eliminates internal complexities on process with respect to trucks turnaround within the plant
  • Responsible for Volume tracking via volume reconciliation, surveillance reports of depot despatches and Management report on the operation.
  • Engagement with stakeholders on issues resolution on IT system and sales orders.
  • Responsible for internal control process are strictly adhere to
  • Ensure uninterrupted flow of operation through constant engagement with the Union and host Community.
  • Responsible and accountable for the respective unit within the logistic operation in the plant.
  • Ensure supply chain improvement project are executed within the time frame.

Requirements

  • B.Sc/HND in a related field
  • Minimum of 3 years management experience.
  • Knowledge of Business Processes.
  • Knowledge of systems, processes and the application of IT to the business.
  • Knowledge of change management issues and Practices
  • Adequate knowledge of fleet management and
  • local safety rule and regulations.
  • Ability to understand the business, the product and the company expectation
  • Accuracy and precision with analytical ability.
  • Performance Management, Innovation and initiatives.
  • Excellence in analysing complex situations and proposing a variety of alternative courses of action.
  • Ability to facilitate and lead teams.
  • People acquisition and retention.
  • Excellent communication skills are required, including both verbal and written presentational skills as well as good leadership qualities.
  • Excellent interpersonal skills and understand the importance of customer service
  • Analysis of operational data and so good analytical and problem-solving skills are essential.
  • Knowledge of Microsoft office and relevant industry standard software


Job Title: Commercial Executive
Job Reference: 1264
Location: Nigeria
Job Description 

  • Develop sales action plans based on strategy/targets agreed with Commercial & Marketing Manager and taking into account corporate plans.
  • Identify opportunities, prospect new business, drive sales development, and manage existing customers.
  • Awareness of the strategic response to external influences such as legislation and environmental pressure.
  • Ensure that sales targets as agreed with Commercial & Marketing Manager are achieved.
  • Prepares sales communications, responses to RFQ’s, RFI’s, Quotes, etc.
  • Validate and sign quotations and contracts in accordance with the Approval Standard
  • Identify and communicate market changes, key competitor’s strategies, and industry trends to the local, regional and corporate sales team.
  • Ensure sales objectives are met.
  • Assist in creating recognition and understanding in the company to deliver the most preferred level of Service, Partnership, and Strategic Value to Strategic and all kinds of customers.
  • Manage clients’ relationship and deliver excellence in a committed and consistent manner.
  • Make recommendations to concerned Managers for Key Clients exceptions to contracts.
  • Monitor adherence to agreed commitments, Service Level, Standard Operating Procedures (SOP), Term and Conditions including Credit Procedures.
  • Sell profitable logistics and C & F service to prospective clients.
  • Support departments in identifying and evolving direct customers especially key clients.
  • Represent the company during Key Client visits, meetings and social events.
  • Arrange regular visits, conduct Client Satisfaction Survey and campaign and give Clients feedback to the C & F and off dock Managements.
  • Secure large businesses from customer’s competition by tailoring our services to their needs.
  • Prepare the Large Accounts Marketing Plan (LAMP) to capture customer commitments and forecast Clients Volumes and Revenue.
  • Ensure customer satisfaction and manage Customer Complaint processes including follow-up of improvement actions implementation.
  • Provide inputs to shipping agency Manager as to key and direct client nominations and performance.
  • Support other branch offices in identifying and evolving direct clients to key clients
  • Ensure total and accurate management of client and prospect data in the CRM.
  • Approve and ensures that Commercial Quality Management system processes and procedures are implemented and monitored effectively.
  • Set commercial Smart Objectives and follow up of all defined KPIs
  • Other tasks as may be assigned by the Commercial & Marketing Manager.

Expectations 

  • B.Sc Degree/HND in relevant fields.
  • Five years’ experience in relevant field.
  • Resourceful, flexible, able to handle competing priorities and able to fit into an international dynamic and multi-cultural environment.
  • Considerable Knowledge of International Trade and INCOTERMS
  • Strong written, verbal, and visual communication skills, with the ability to effectively communicate with a wide variety of audiences.
  • Excellent analytical, organisational, and creative problem-solving skills.
  • Ability to work independently or part of a team and to show initiative and innovation.
  • Excellent computer skills in MS Office tools (Word, Excel, PowerPoint) and ideally familiar with the use of CRM tools.
  • Result focused.
  • Honest and possessing a high level of integrity
  • Excellent organisational skills with the ability to regular meet deadlines and work independently even under pressure.




Job Title: Commercial Manager
Job Reference: 1262
Location: Lagos, Nigeria
Industry: Logistics & Transport
Function: Commercial & Communication
Job Description

  • Develop sales action plans based on strategy / targets agreed with Commercial & Marketing Manager and taking into account corporate plans.
  • Identify opportunities, prospect new business, drive sales development, and manage existing customers.
  • Awareness of the strategic response to external influences such as legislation and environmental pressure.
  • Ensure that sales targets as agreed with Commercial & Marketing Manager are achieved.
  • Prepares sales communications, responses to RFQ’s, RFI’s, Quotes, etc.
  • Validate and sign quotations and contracts in accordance with the Approval standard
  • Identify and communicate market changes, key competitor’s strategies, and industry trends to local, regional and corporate sales team.
  • Ensure sales objectives are met.
  • Assist in creating recognition and understanding in the company to deliver most preferred level of Service, Partnership, and Strategic Value to Strategic and all kinds of customers.
  • Manage clients’ relationship and deliver excellence in a committed and consistent manner.
  • Make recommendations to concerned Managers for Key Clients exceptions to contracts.
  • Monitor adherence to agreed commitments, Service Level, Standard Operating Procedures (SOP), Term and Conditions including Credit Procedures.
  • Sell profitable logistics and C & F service to prospective clients.
  • Support departments in identifying and evolving direct customers especially key clients.
  • Represent the company during Key Client visits, meetings and social events.
  • Arrange regular visits, conduct Client Satisfaction Survey and campaign and give Clients feedback to the C & F and off dock Managements.
  • Secure large businesses from customer’s competition by tailoring our services to their needs.
  • Prepare the Large Accounts Marketing Plan (LAMP) to capture customer commitments and forecast Clients Volumes and Revenue.
  • Ensure customer satisfaction and manage Customer Complaint processes including follow up of improvement actions implementation.
  • Provide inputs to shipping agency Manager as to key and direct client nominations and performance.
  • Support other branch offices in identifying and evolving direct clients to key clients
  • Ensure total and accurate management of client and prospect data in the CRM.
  • Approve and ensures that Commercial Quality Management system processes and procedures are implemented and monitored effectively.
  • Set commercial Smart Objectives and follow up of all defined KPIs
  • Other tasks as may be assigned by the Commercial & Marketing Manager.

Expectations

  • B.Sc./HND in relevant fields.
  • Five years’ experience in relevant field.
  • Resourceful, flexible, able to handle competing priorities and able to fit into an international dynamic and multi-cultural environment.
  • Considerable Knowledge of International Trade and INCOTERMS
  • Strong written, verbal, and visual communication skills, with the ability to effectively communicate with a wide variety of audiences.
  • Excellent analytical, organizational, and creative problem solving skills.
  • Ability to work independently or part of a team and to show initiative and innovation.
  • Excellent computer skills in MS Office tools (Word, Excel, PowerPoint) and ideally familiar with the use of CRM tools.
  • Result focused.
  • Honest and possessing a high level of integrity
  • Excellent organisational skills with the ability to regular meet deadlines and work independently even under pressure.


How to Apply


Click here to apply 

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