Eden Solutions & Resources Limited – Our client, a modern Furniture Manufacturing Company with a world standard Showroom and Factory in Abuja, requires for immediate employment the services of competent and dedicated professional to fill the position below:
Job Title: Head of Customer Services
Location: Abuja
Job Description
This person is responsible to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations,
He/she will be expected to improve customer service experience, create engaged customers and facilitate organic growth
Requirements
B.Sc in Business Administration or related field
8 years working experience as a customer service manager, retail manager or assistant manager
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of Furniture industry’s latest technology trends and applications
Customer service orientation
Job Title: Human Resources Manager
Location: Abuja
Job Description
This person will be required to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.
Bridging management and employee relations by addressing demands, grievances or other issues
Requirements
B.Sc/M.Sc in Human Resources or related field
Minimum of 7 years’ working experience in similar position
Demonstrable experience with Human Resources Metrics
Knowledge of HRIS systems and databases
Ability to architect strategy along with leadership skills
In-depth knowledge of labour law and HR best practices
Job Title: Training and Development Officer
Location: Abuja
Job Description
Training and Development Officer is responsible for identifying staff training and development needs, and for planning, organising and overseeing appropriate training.
This person will help with the ongoing, long-term improvement of employees’ skills, enabling them to fulfill their potential within their organisation.
Requirements
B.Sc in Human Resources or relevant field
5 years proven work experience is similar position
Track record in designing and executing successful training programs
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training e-learning, workshops, simulations etc.)
Strong writing and record keeping ability for reports and training manuals
Good computer and database skills
Job Title: General Manager – Marketing
Location: Abuja
Job Description
This person will report directly to the CEO and will oversee internal marketing teams.
This person ensures that the marketing department’s activities contribute to the company’s long term success
He/she will develop and implement a cohesive marketing plan to increase brand awareness.
Other functions include setting current and long term goals for internal teams and designing and reviewing the marketing department’s budget.
Requirements
B.Sc in Marketing, Communications or relevant field
MBA in Business Administration, Marketing and Communications or relevant field is a plus
A minimum of 12 years in marketing with at least 5 years in similar position
Thorough knowledge of web analytics (e.g. Google analytics, webtrends etc,) And google Ad Words
Professional chartered marketer (CIM) is a plus
Demonstrable experience designing and implementing successful marketing campaigns
Solid knowledge of SEO, web analytics and google adwords
Experience with CRM software and digital marketing tools and techniques
Deadline: 20th June, 2017.
How to Apply
Interested and qualified candidates should send their applications, stating the position that they are interested in, current CV’s and copies of verifiable references to: furniturejobs@edensrpeople.com
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