Protaxi Limited Job for an ICT/Support Officer

Protaxi is an online based company that provides commute for riders. Protaxi provides exceptional quality service on a consistent, reliable basis. Operating in Lagos Nigeria, Protaxi is a top choice for professional friendly drivers with clean, sleek, safe vehicles.
Job Title: ICT/Support Officer
Job Requirements/Responsibilities
  • installing and configuring computer hardware, software, systems,
    networks, printers and scanners
  • planning and undertaking scheduled maintenance upgrades
  • setting up accounts for staff, ensuring that they know how to log in
  • solving password problems
  • talking to clients and computer users to determine the nature of any
    problems they encounter
  • responding to breakdowns
  • investigating, diagnosing and solving computer software and hardware
    faults
  • repairing equipment and replacing parts
  • obtaining replacement or specialist components, fixtures or fittings
  • checking computer equipment for electrical safety
  • maintaining records of software licenses
  • managing stocks of equipment, consumables and other supplies
  • Database management
  • Database, hardware and network performance tuning
  • Installation and administration of servers
  • Management and configuration of switches, firewalls and routers
  • Managing data center infrastructure
  • Application and infrastructure security testing
  • End to end resolution on technical issues
  • investigating and resolving customer queries to ensure that the system
    runs smoothly for our end users
Requirement
  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Strong customer service ethos
  • Ability to work well with people
  • Strong communications skills
  • Excellent organizational skills
  • Ability to quickly establish good working relationships with clients
  • Willingness to sometimes work unsociable hours
  • Patience
  • A logical mind
  • Enthusiasm for continual learning
How to Apply
Interested and qualified candidates should forward their cvs to
Kharis.eyebiokin@protaxi.ng or dewurakharis@gmail.com
Deadline: 29th August 2017

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