What will I be doing?

• Maintain good communication and work relationships in all areas of the hotel
• Coordinate with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
• Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest
• Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
• Prepare incident reports
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant of company terrorist procedures and convey to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Responsible for management of key control within all departments

• Organised and systematic approach to problem solving
• Security industry experience in managerial capacity
• Ability to listen and respond to demanding guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standards

• Previous experience in same or similar role
• First Aid
• Fire fighting qualification
• IT proficiency
• Fire combat training

What will it be like to work for Hilton?

What will I be doing?

• Provide and deliver first-class ER services to Human Resources Manager and management team
• Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Help achieve departmental goals
• Support the hotel with departmental training requirements
• Control costs when possible and assist in meeting hotel/departmental financial targets
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Work with local organisations and schools to promote the hospitality industry
• Assist and resolve team member and management queries

• Previous experience in Human Resources
• CIPD qualified
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

• Knowledge of hospitality
• IT proficiency

What will it be like to work for Hilton?

What will it be like to work for a Hilton Worldwide Brand?

 
• Provide full and accurate forecasting and budgeting proposals within the hotel
• Ensure that the Finance team provides month-end closing and all other required management reports
• Ensure all financial regulations are met, through the maintenance of adequate systems of internal control
• Ensure that balance sheets are a fair reflection of the assets and liabilities of the hotel
• Understand the requirements of the Internal Control Program (ICP) and SOX and ensure that the hotel is in compliance
• Work with external/ internal auditors and assist with year-end audit preparations and drafting of financial statements
• Ensure that all internal control procedures are strictly adhered to and communicates any perceived weakness to the Director, Finance/ Financial Controller
• Prepare capital reviews as required by the Management
• Assist the Director, Finance/ Financial Controller in internal daily audits of cash deposits, transfers and the reparation/ monitoring of the capital budget
• Assist to prepare budget and maintain controls on spending to ensure budgetary limits are met

What are we looking for?

 
• Relevant degree in Finance, Accounting or related business disciplines
• At least 3 years experience in a similar position in hotel, leisure or retail sector
• Ability to effectively deal with the concerns of guests and team members in a friendly and positive manner, providing positive and proactive solutions
• Excellent analytical skills – Knowledge of financial operating systems and procedures
• Excellent verbal and written communication skills
• Strong influencing, leadership skills, inter-personal and communication skills
• Detail oriented and organized
• Experience with the IT systems such as PeopleSoft, SUN, Check EAM and Property Management System (advantageous)

What will I be doing?

• Opens incoming mail, dates stamps and distributes accordingly
• Sends outgoing mail, both interoffice and outside of the hotel
• Routes mail, faxes and other printed matter
• Prepares and types correspondence and fairly complex numerical/financial reports, as directed
• Prepares correspondence on behalf of management
• Duplicates, copies and distributes and mails material for the department/office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Uses the property’s email system and maintains their email box, as is policy
• Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)
• Appropriate business use of telephone and voice email system
• Greets internal and external customers in a friendly and professional manner
• Announces visitors and/or handles requests, as appropriate

• Excellent verbal and written communication skills
• Excellent administration and IT skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure

• Previous administrative experience in a fast paced environment

What will it be like to work for Hilton?

What will it be like to work for a Hilton Worldwide Brand?

• Manage all aspects of the kitchen including operational, quality and administrative functions
• Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
• Ensuring adequate resources are available according to business needs
• Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
• Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
• Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events
• Maintain good communication and work relationships in all hotel areas
• Ensure that staffing levels are maintained to cover business demands
• Ensure monthly communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the kitchen team
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner
• Manage financial performance of the department so all planning is in line with hotel objectives
• Ensure food control systems are adhered to so margins are on target
• Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
• Be environmentally aware

What are we looking for?

• Catering experience in managerial capacity
• Experience managing a kitchen and developing staff
• Experience managing food costs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering a high level of customer service
• Ability to work under pressure
• Intermediate food hygiene qualification
• Flexibility to respond to a range of different work situations

• Previous kitchen experience in similar role
• Passion for food
• Knowledge of current food trends
• Advance food hygiene qualification
• High level of IT proficiency

What will it be like to work for a Hilton Worldwide Brand?

• Oversee the entire Front Office operation to maintain high standards
• Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand’s loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

– Set departmental objectives, work schedules, budgets, policies, and procedures

• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings and produce minutes
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Front Office team
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Assist with other departments, as necessary

What are we looking for?

• A degree or diploma in Hotel Management or equivalent
• A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Experience of managing people and developing people
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team
• Nigerian nationals will be given preference

• Familiar with Property Management Systems
• A degree or diploma in Hotel Management or equivalent