KRAKS is a foremost online provider of all social media entertainment; well known for keeping our subscribers and followers at the edge of their seats with rib-cracking content and a well-oiled information wheel. Creativity, commitment, and attention to detail are some of the factors that have made us prominent in the Nigerian entertainment industry. Our ever-growing dominance covers various social media platforms including; Instagram, Facebook, Twitter, Youtube, and Snapchat.
Due to its expansion, we are recruiting to fill the position below:
Job title: Business Development Officer
Location: Lagos
Responsibilities
- Identifying new sales leads.
- Pitching products and services to prospective clients.
- Attending meetings and maintaining a good relationship with existing clients.
- Proposing and devising strategies for new business.
- Exploring the market in search of new business opportunities.
- Screening potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
- Developing negotiating strategies and positions by studying the integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
Work Experience / Qualifications
- Must be a B.Sc holder with a minimum of 2:1
- No specific years of work needed but any previous job or activity involving Marketing or Business Strategy would be an advantage.
- Must not be older than 27 years old.
Job Title: Customer Relationship Officer
Location: Lagos
Work Experience / Qualifications
- Must be a B.Sc holder with a minimum of 2:1
- Minimum of one year experience
- Must not be older than 27 years old.
Responsibilities
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other services the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the team lead.
- Working closely with Account Officers and business development officers
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the Team lead and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
How to Apply
Interested and qualified candidates should forward their letter of Application and detailed CV’s as one attachment specifying the role as subject to: Jobs@Kraks.co
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