Ocheph is a 100% Nigerian company with her headquarter in Lagos, Nigeria. Her core strength is in ICT and Electrical & Instrumentation Services. The company is dedicated to excellence in service delivery in various sectors of Nigeria Economy including Oil & Gas, Telecommunications, Financial Institution etc.
The company currently require the service of competent hands for a 2 years Project renewable in Nigeria with either of the below skills.
- BSc/HND/B.Eng Degree in Physical Science, IT, Engineering & related disciplines
- IT Infrastructure Library (ITIL) foundation V3,
- HDI Support Centre Analyst certification
- Win7/Redhat6 & 7 certification
- Evidence 7 years & above experience supporting specialized computing applications and users
Job Title(s): Operating Systems Installation /Network Installation /Data Management Service/Help Desk Services/ Support Services
Required Experience:
Required Experience:
- Minimum of 7 years and above.
Role and Responsibilities (Not limited to):
- Technical Hardware & Software Support Services (Desktops, Laptops, Servers & Printers) for users in the office, residential areas, Outstation and Off-Shore Support Services. (First & Second Line Support)
- Collaboration Services
- Library and Archive Services
- Provision of Digitization Services for Documents and Records
- Provision of DRM Application and Information Management Services
- Provision of 1st & 2nd Line Data Communications Support Services
- IT Request Management Services
- Implement /Monitor/ Report IT Information Security & Policies
- Technical Computing Services
- Call-Off/Ad-hoc Services consistent with business requirement
- Installation of system (Desktop & peripherals) at desk – New (Imaging) & Replacement (Reimaging) – Standard/High End
- Installation of Printers/scanners/Plotters (Frontend /Backend activities)
- Replacement of Plotter, Scanner & Printer Supplies (Replacement of toners, fuser /transfer kit etc) includes normal cleaning of toner compartments
- Software Installation (applications, drivers, device configurations)
- Installation /Removal of Network peripheral
- Support & Maintenance of datacomms equipment
- Movement of PC equipment & peripherals, network peripherals within & across divisions (Standard / High End)
- Technical Support for Unix/Linux Systems
- Provision of combined First line SAP ERP and non-ERP Support (primarily in English, but with some capability to also provide limited support in French)
- Provision of Second Line SAP Support
- Provision of Second Line Business Application (Non-ERP) Support
- Provision of Business Application (Non-ERP) Development and Enhancement Services
- VIP/Executive Support Services
- Provision of IT End User Support Services to cover IT Stores management
- Asset Management Services
- Provision of 1st & 2nd Line Telecommunications Support Services
- Movement of Printer/Plotter within & across divisions
- Maintenance /Support for PC/Peripherals under & out of warranty (Standard/High End)
- Maintenance /Support for Plotters, Printers, Scanners under warranty (Heavy Weight)
- Configuration of Multiple display screen
- Maintenance /Support /Repair of Printers & Plotters
- Preventive maintenance for plotters
How to Apply
Kindly send your updated resume to jerry.ejieh@ocheph.com
Kindly send your updated resume to jerry.ejieh@ocheph.com
Application Deadline: 5th January, 2018
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