Deloitte is the largest private professional services network in the world. Every day, approximately 263,900 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.
In Nigeria, Deloitte is a leading professional services firm, providing Audit, Tax, Consulting, Risk Advisory, Business Process and Corporate Finance services to public and private clients spanning multiple industries.
We are recruiting to fill the position below:
Job Title: Office Manager
Requisition code: 145212
Location: Lagos
Business Unit: General
What Impact Will You Make?
Requisition code: 145212
Location: Lagos
Business Unit: General
What Impact Will You Make?
- Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
Role Summary
The Office Manager has overall responsibility for driving the attainment of the Business Unit’s strategy and operational goals. The key expectations are set out below:
The Office Manager has overall responsibility for driving the attainment of the Business Unit’s strategy and operational goals. The key expectations are set out below:
Driving strategy:
- Plan the annual strategy retreat and work with the Business Unit Leadership to develop/review the short, medium and long term strategy
- Work with Client & Industries on go-to market strategies and coordinate marketing opportunities
- Weekly update of Smartnet/SAP platform with proposed, won and lost opportunities
- Gather intelligence and carry out periodic research on changes in the market place and impact on laid down strategies
- Monitor strategy implementation across the Unit and report progress
- Organize periodic meetings to discuss progress report with responsibility owners
- Follow up on action plans with unit champions and provide timely updates to Manager & Partners
- Perform other related duties as may be assigned or connected with any of the above tasks
Management reporting:
- Prepare annual financial budget/forecast and provide budget owners with approved budget
- Ensure weekly and accurate time reporting of employees
- Monitor collection and ensure agreed payment terms are complied with engagement team and clients weekly report on debtors collection, fee notes raised and fee note reconciliation
- Ensure timely provision of periodic financial reports for decision making
- Monitor expenditure and spending, and ensure they are in line with budget
- Perform other related duties as may be assigned or connected with any of the above tasks
Administrative role:
- Supervise the Executive Assistant and Administrative Officers in the Unit
- Produce and distribute correspondence memos, letters and forms and maintain clients contact database
- Oversee and administer the day-to-day activities of the office; develop procedures, and systems which ensure productive and efficient office operations
- Performs research and analysis on specific issues, as required, and independently prepare non-routine letters and/or reports, which may be highly sensitive and confidential in nature
- Oversee and facilitate resources management, administration procedures and documentation for the function.
- Ensure proper running of management meetings, take minutes of meetings and ensure action items are followed up and executed
- Develop and carry out an efficient documentation and filing system
- Organize and coordinate Unit programmes and events
- Perform other related duties as may be assigned or connected with any of the above tasks
How You Will Grow
- At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day.
- From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.
- From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.
Benefits
- At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Our Purpose:
- Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change.
Recruiter Tips:
- We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.
Qualifications & Experience Required
- Must have graduated from a recognized University/Polytechnic in Nigeria or overseas with a minimum of second class lower/lower credit (or its equivalent) in Project Management, Secretariat Administration, Law or Social Sciences
- Must possess basic accounting skills, excellent communication, presentation and project management skills with minimum of 5 years cognate experience
- Must have great team spirit and high personal impact
- Knowledge of SAP and/or similar applications will be an added advantage
- Have a minimum of 5 credits in WASSCE Ordinary Level/NECO subjects or accepted equivalent examination, including Mathematics and English Language in one sitting only
- Must be competent in the use of MS office applications (Outlook, Word, Excel and PowerPoint) and be social media savvy.
Leadership / Behavioural Capabilities:
- Living our Purpose – Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
- Talent development – Develops high-performing people and teams through challenging and meaningful opportunities
- Competitive Edge – Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement
- Inspirational Leadership – Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others
- Influence – Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- Performance drive – Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
- Strategic direction – Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
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