MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the following vacant positions below:
Job Title: Senior Consultant – Transformation Office (Supervisory)
Location: Lagos
Job Description
Job Description
- Collaborate with the Programme Director and other stakeholders to translate aspirations/problems into solutions, initiatives and projects
- Develop content for relevant transformation initiatives and manage third-party consultants supporting the transformation effort
- Drive increase in Shareholder return by ensuring that Ignite – Back to Glory initiatives are aligned to achieve all elements on the business score card. (E.g. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Contribute to the evaluation of financials and business case for relevant initiatives
- Financial modelling; work with multiple sources of (often finance-related and non-related) data, integrating fact-bases and assumptions in order to develop complex financial and operational models
- Champion project and change management disciplines and provide the processes, structures, and tools for implementation across the transformation.
- Lead content development for initiatives and projects which are required to be incubated by the transformation office
- Lead diagnostics and problem solving workshops, applying economic/business principles and recognizing intricacies of complex problems to develop innovative solutions driven or supported by data
- Maintain rigorous analytical and data synthesis skills; in particular develop decision support models to guide strategy and key operational decisions.
- Proactively identify and appropriately frame projects in response to market/industry dynamics, business unit priorities, and enterprise-wide priorities.
- Articulate project scope, delivery requirement, business case requirements and implementation milestones
- Evaluate successes and failures of internal consulting initiatives through rigorous post-implementation evaluation
- Produce project teams’ deliverables – market profiles/assessments, presentations, business plans, etc.
- Translate teams’ discussions and decisions into effective presentations (tailored to audience and purpose).
- Keep the Programme Director informed of progress and issues and present transformation updates during key stakeholder meetings.
- Serve MTNN’s customers and provide solutions to improve the customer experience.
- Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including achievement of MTNN NPS targets.
- Collect feedback from stakeholders and incorporate in further detailing of strategic content
- Manage a portfolio of multiple projects across Divisions.
- Build relationships and networks as well as facilitate collaboration with organization’s internal and external experts related to transformation initiatives
- Lead the development and implementation of playbooks to embed and sustain transformation
- Ensure that internal stakeholders are kept informed of the progress of the TO in achieving business targets.
- Develop a highly capable internal consulting team within the Transformation Office that provides critical thinking
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Support the identification, evaluation and tracking the development needs and performance of staff within the TO, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
- Coach and mentor others within the TO team to ensure capacity-building.
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
Experience & Training
Education:
Education:
- Fluent in English
- A first degree in a related field
- Possession of Project Management certification or an MBA is advantageous
Experience:
10 years work experience which includes:
10 years work experience which includes:
- Management track record of 3 years or more
- Minimum 5 years’ experience working in a global/multinational management consultancy (understanding emerging markets)
- Advanced experience working with Microsoft Excel (VBA preferred; ability with pivot tables, arrays, and nested-formulas strongly desired), Microsoft PowerPoint and Microsoft Project
- Experience working on business transformation projects
- Creating strategy documents to address business problems
- Simultaneously managing multiple projects within a program
Minimum Qualification
BA, BEd, BSc or HND.
Application Deadline 14th March, 2018.
BA, BEd, BSc or HND.
Application Deadline 14th March, 2018.
Job Title: Data Services Support Engineer (Packet Core – Supervisory)
Location: Lagos
Job Description
Location: Lagos
Job Description
- To provide high availability of the MTN Nigeria Packet Data Network through effective operation, proactive and reactive maintenance of the Packet Core and network service infrastructure to achieve strategic business objectives.
- Maintain standards for Mobile Data Network access control and auditing, providing optimization and cost effective input to the Mobile Data Network design.
- Develop optimal and cost-effective Mobile Data Network strategy for MTNN, ensuring Mobile Data projects match marketing and sales requirements.
- Analyze and provide information on bandwidth usage, user application/experience and critical upgrades on the Mobile Data Network.
- Monitor adherence to processes and procedures to ensure conformance to best practices, thereby identifying opportunities for improvements.
- Coordinate the implementation of Mobile Data Network planning functions to achieve the quality and key performance indicators (KPIs), as well as marketing and sales targets defined by the business
- Coordinate vendor-related emergency maintenance on Mobile Data Network.
- Oversee constant tracking, monitoring and resolving of faults on the Mobile/Fixed Data Network.
- Oversee proper implementation of change requests and planned work.
- Manage network performance, bandwidth usage and configuration, ensuring conformance with set KPIs.
- Understand the telecommunication industry local trends and developments, thereby assessing the impact on MTN’s current and future business.
- Monitor performance statistics and generate weekly reports, providing monthly and quarterly progress updates on Mobile Data projects.
- Ensure value is created from Customer engagement & Operations:
- Support relevant units to develop the required contractual documents for Mobile Data projects, ensuring Mobile Data projects are implemented in accordance with the agreed plan and strategy.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- Open plan office
Requirements, Experience & Training
Education:
Education:
- Fluent in English
- First degree in Electrical/ Electronics or Computer Engineering
- UNIX Certification
- Ericsson Certification/Training
Experience:
- Minimum of 3 years’ experience in an area of specialisation; with experience working with others
- Experience in Ericsson Evolved Packet Core/Switched and MPBN Networks; Protocols, Devices and Certifications
- Experience in a GSM environment preferably in a high-level support role in the Core Network.
- Experience in support of a multi-vendor Mobile Data Network and Enterprise environment.
- Experience in WAP Gateways (MSP), DNSes, Radius (AAA), PCRF (SAPC), HSS Service Nodes.
- Experience working on complex, commercially sensitive Mobile Data Network projects (e.g. technology evaluations/integration, due diligence, etc)
- Experience in UNIX/Linux Systems, SGSN/MME, GGSN/EPG/PGW/SGW, DPI/SACC, Standards and Technologies
Training:
- Advanced MPBN Training
- Advanced GGSN/SGSN Training
- Advanced UNIX Training
- Mobile/Fixed Data Network Vendor-related Courses ( SAPC, PCrF, MSP, Radius, AAA)
Minimum qualification:
- B.Eng, B.Tech or HND.
Application Deadline 14th March, 2018.
Job Title: Insurance Analyst (Supervisory)
Location: Lagos
Job Description
Location: Lagos
Job Description
- To process MTNN’s insurance claims and premiums, ensuring payment as at when due and keeping adequate records of such.
- Prepare schedules for premium payments.
- Prepare Policy renewal supporting documents
- Maintain electronic and hard-copy filing structure for all insurance related documents.
- Responsible for identifying best fit risk management measures that will make MTNN local policy risks acceptable to underwriters
- Implementing the risk management procedure in conjunction with relevant units and following up to ensure compliance
- Managing the claims experience between MTNN units or end users and Insurers and ensuring that claims are kept at acceptable ratios.
- Provide and analyze data for MTN Nigeria Insurance Budget; Review Budget Vs Actual and identify causative factor for variance.
- Articulates and participates in claims settlement and negotiation procedures; verification of Insurance offer to confirm its Conformity with the agreed contract terms.
- Prepare assessment basis for MTN Group Insurance Program for submission to Group
- Monthly analysis of Amortization Schedule and ensure accuracy of General Ledger
- Gathering relevant documentation for insurance claim processing and liaising with external parties on resolution of 3rd party claims
- Providing statistical information to [loss ratio, premium savings sum insured growth] to support recommendations to management
- Advise how new exposures are to be treated; whether as new covers or extensions to existing policy and makes recommendation to management
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Open plan office
Experience & Training
Education:
Education:
- First degree in any related discipline
- Fluent in English
Experience:
- Minimum of 3 years’ experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience in Insurance Operations in an insurance company
- Vast knowledge of the Insurance Industry
Training:
- Best practice in Insurance Administration.
- Nigerian Insurance Laws.
- Soft skills (Negotiation Skills, Creative thinking, Effective Communication skills, etc.)
Minimum Qualification
- B.Sc, BA, B.Tech or HND
Application Deadline 6th March, 2018.
Job Title: Regional Technical Manager
Location: Nigeria
Job Description
Location: Nigeria
Job Description
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
- Ensure effective distribution, utilization and management of staff and resources for Network Group functions in the region to achieve agreed objectives.
- Put in place design, planning and maintenance guidelines/standards from centralized functions; translate into executable activities with regional staff.
- Develop and produce performance reports to evaluate/benchmark productivity of region in accordance with NRC guidelines.
- Implement service quality and customer-service standards, procedures, processes and systems to track and monitor Network Group quality activities within the region.
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- Open Plan Office
Requirements, Experience & Training
Education:
Education:
- First degree in Electrical Engineering
- M.Sc will be an added advantage
Experience:
- Minimum of 8 years working experience with at least 5 years’ experience in the Telecommunications industry and 2 years in a Managerial role.
Minimum qualification:
- B.Eng, B.Sc, B.Tech or HND.
Application Deadline 6th March, 2018.
Job Title: Human Capital Analyst (Supervisory)
Location: Lagos
Job Description
Location: Lagos
Job Description
- Assist in the administration of compensation and benefits operations and programs to ensure accuracy and reliability in the system.
- Analyze workforce, business and external data to uncover patterns and relationships and provide valuable insights to enable MTNN gain competitive advantage through its talent practices
- Develop statistical models to enhance decision quality in people management to achieve business objectives
- Drive quality assurance of HR data and enhance existing data sources.
- Carry out research on HR practices and benchmark MTNN HR practices internally and externally.
- Review processes and identify possible methods of assessment and indicators for measuring process performance.
- Track, monitor, analyze and report on key performance metrics using scorecards, dashboards, etc; also generating variances and trend analysis.
- Provide customized reports and data analysis as assigned by Senior Manager, Reward.
- Monitor implementation of HR Business Plan and report on completion.
- Drive implementation of technology enabled human resources processes.
- Provide support to MTNN staff support queries.
- Respond to all levels of employees for query resolution on remuneration related issues in a timely and supportive manner
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Job Condition:
- Standard MTNN working conditions.
- Open plan office.
- May work extended hours if required
- Experience & Training.
Experience & Training
Experience:
Experience:
- Minimum of 3 years’ experience in an area of specialisation; with experience with working with others
- Experience working in a medium organization
- Experience in formal business analysis, or consulting / advisory role
- Experience in Human Resources is desirable
- Previous work experience in applying Analytics/Statistics to business outcomes.
Training:
- Data Mining & Analysis
- Effective presentation skills.
- Effective communication skills.
- Effective business writing skills.
Minimum Qualification
- BA, BEd, BSc or HND
Application Deadline 6th March, 2018.
Job Title: Core Transmission Service Planning Engineer (Supervisory)
Location: Lagos
Job Description
Location: Lagos
Job Description
- To plan and optimise the transmission network of MTN (especially the Core transmission-Metro, backbone & switch) within the specified region.
- Support in the expansion of network capacity ensuring it takes place on schedule and as planned.
- Ensure optimal capacity utilization and transmission asset optimization
- Plan and design core transmission network capacity for mobile traffic and Enterprise services
- Plan and design network protection on critical transmission links
- Ensure adequacy of redundancy of critical transmission network elements
- Monitor capacity utilization and proactively release expansion plans for links approaching set threshold
- Provide detailed network diagram depicting the current status of the core transmission network
- Plan packet synchronization, DCN and QoS mapping for MTN Converged Transport Network
- Build and maintain a good relationship between all networks related sections, customers and product suppliers.
- Ensure value is created by optimising business projects/activities
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Open plan office
- Experience & Training
Requirements
Education:
Education:
- A first Degree/HND in Electrical Engineering or a related discipline
- Fluent in English Language
Experience:
- At least 3 years work experience, especially in Telecoms industry, including:
- A good working knowledge of network transmission capacity planning, optimization and expansion for mobile and enterprise services backhaul using various multivendor network management systems such as Huawei/U2000, Nokia/SAM5620, ZTE/Net-Nueman, Coriant/Tellabs INM).
- Experience in routing/switching technologies and services planning based on the following protocols: IS-IS, OSPF, BGP, Layer2/Layer3 VPNs etc.
- Sound working knowledge of Transport technologies (Carrier Ethernet, SDH, OTN, and DWDM), link protection schemes (LAG, MSTP, APS, SNCP, ERP) and network synchronization planning.
- Skillful in the use of Microsoft office tool (word, excel, project and power-point) for data analysis, reporting and presentation purposes.
Training:
- IP Savvy
- Specific Equipment Training (Nokia Service Router Series, Huawei OSN series, NE40E series, CX router series, Tellabs 8600 series , ZTE ZXONE 9700 etc)
- Optical Network Planning
Minimum Qualification
- BEng, BTech, HND or BSc
Application Deadline 14th March, 2018.
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