New Job Openings at Protege Management Nigeria

• The Broker Admin will provide administrative support to multiple assigned “best-in-class’ in financial and equipment brokerage.
• Additionally, he/she will also perform a range of administrative tasks such as scheduling meetings, filing for expense reimbursement, and handle calls and emails to the office.

Job Responsibilities

• Prepare correspondence, documents, Request For Proposals, reports, account invoices, etc. with direction from brokers and/or knowledge of company policies and procedures.
• Perform general administrative duties such as answering phones, filing, processing mail, scheduling couriers’ deliveries, scheduling meetings and making travel arrangements to further support and leverage the sales process.
• Work closely with assigned brokers to leverage their time and productivity.
• Prepare and submit track and process brokers’ expense reports.
• Provide high level support and leverage to multiple assigned leasing professionals, often handling a large amount of details relating to complex leasing transactions.
• Create and edit presentations for prospect/client meetings.
• Update and maintain databases to track prospects, clients and deal information.

Job Requirements

• Bachelor degree in Management Sciences courses.
• Minimum 3 years’ experience as administrative assistant.

Behavioural Competencies:

• Strong organisational, interpersonal and communication skills and attention to detail.
• Strong proofreading and editing abilities.
• Thorough working knowledge of Microsoft Word, Excel, Power Point, Outlook and database software.

• Talent Acquisition Associate will assist in sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events.

Job Responsibilities

• Coordinate with hiring managers to identify manpower needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System (ATS).
• Design job descriptions and interview questions that reflect each position’s requirements.
• Lead employer branding initiatives.
• Organise and attend job fairs and recruitment events.
• Forecast quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates

Job Requirements

• Minimum of 7 years’ post qualification experience.
• Proven work experience as a Talent Acquisition Specialist or similar role.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Professional membership of CIPD, CIPM.
• A keen understanding of the differences between various roles within organisations
• B.Sc. in Human Resource Management or Management Sciences courses.
• I.T Proficiency.
• M.Sc./MBA is a plus.

Behavioural Competencies:

• An analytical mind with strategic abilities.
• Knowledge of Applicant Tracking Systems (ATSs).
• Excellent organisational and leadership skills.
• Outstanding communication skills both written and verbal.
• Ability to flourish in a fast-paced, complex environment and to adapt to change.

• The Recovery Officer will be responsible to assist in the recovery of all debt owed to the organisation, using court action where appropriate, but using a holistic approach to ensure that help and support is provided where possible.

Job Responsibilities

• Contribute to the development and delivery of an excellent income recovery service.
• Undertake all aspects of income recovery, court case work presentation and debt recovery case work.
• Address all cases of debt in accordance organisation policies and procedures, providing a fair and equitable service that takes account of the individual services and protects the organisations income.
• Ensure that the Income and Inclusion service complies with relevant legislation, good practice and regulatory requirements.
• Ensure that services are delivered in accordance with annually agreed performance targets.
• Liaise and maintain good working relationships with all relevant external agencies to ensure customers experiencing difficulties are referred appropriately for support.
• Provide appropriate advice and support on all aspects of payment.
• Administer the customers’ database and to produce related reports for internal and external use as required.
• Liaise and work productively and proactively with the internal money advice team, providing and delivering an inclusion service as required.
• Lead by personal example, demonstrating the highest personal standards of integrity, conduct and values consistent with the organisation visions and values.
• Demonstrate a commitment to customer care, confidentiality, and deliver services that are value for money.
• Any other relevant duties commensurate with the post as determined by the Chief Executive.

Job Requirements

• A minimum of 7 years progressive experience in financial management.
• B.Sc in Economics, Accounting, Banking and Finance or other management science course.

Behaviorial Competencies:

• Experience in debt collection.
• Evidence of well-developed organisational skills and the ability to meet deadlines.
• Sound verbal communication skills including the ability to negotiate respectfully and communicate rational for decisions made.
• Demonstrated ability to follow policy and procedures.
• Sound numeracy skills.
• Accuracy and attention to detail.
• Sound judgement, analytical and decision making skills.
• Demonstrated commitment to service excellence.

• The Legal Officer will serves as legal advisor to the company, oversee every aspect of the business’s legal affairs, responsible for litigation secretaries works in the office of the Company Secretary/Legal Advisor, regulation compliance, management of leasing and property belonging to the company and also assist in training company’s staff to stay within the law.

Job Responsibilities
Legal Affairs Functions:

• Provide legal advice/administration on company related matters.
• Interpret the implication of all regulatory and internal policy issues for the appropriate departments to ensure compliance.
• Serve as the company’s named representative on legal documents, in addition to the CEO.
• Advise directors and board members about their legal responsibilities to the Company.
• Oversee the conduct of legal research and provides legal update on modern trends on arbitration, conciliation and mediation.
• Assist with review of new contracts as well as service level agreements or changes to existing contracts with several providers.
• Serve as a legal resource person on professional services projects from time to time.

Board Secretary Functions:

• Circulate calling notices, agenda and minutes of the annual general meeting or any special or extraordinary general meetings.
• Act as Company Secretary and carry out all duties needed for that rote according to company law and corporate governance assignments.
• Send company information to institutional investors.
• Plan, administer and review corporate governance activities and effective practice concerning company board meetings and shareholdings, keeping track of all business matters and transactions are managed and implemented as directed by the Board.
• Review legislative, regulatory and governance developments that may impact on the firm.
• Contribute to the organisations annual director’s report.
• Prepare and circulate agenda as wet as supporting papers in consultation with the Managing Director in good time and of high quality.
• Prepare minutes of meetings and circulates to the Board and Board Committee members.
• Ensure that meeting minutes are signed by the Board and Board Committee Chairmen once they have been approved.
• Perform other duties as may be assigned by the Board.

Job Requirements

• An LLB Degree and BL in Law.
• 8+ years’ experience in relevant field.
• Applicable professional qualification including ICSAN.
• Proficiency in MS Office Suite, experience in legal practice and administration with a reputable organisation, preferably in the service industry or other industries of the financial sector.
• Experience in the implementation of Corporate Governance Principles at the Board and organisational levels.

Behaviorial Competencies:

• Oral communication skills: makes clear, compelling and well organised oral presentations to individuals and groups; listens effectively and clarifies information as needed or provides appropriate response.
• Written Communications: presents accurate written information clearly and concisely; expresses ideas in writing in a clear, logical and organised manner, determines the most effective methods to disseminate information to a variety of different audiences.
• Procedural Expertise: knowledge of procedures and processes required to perform a job or role; handles matters of confidential nature for senior staff and band officials.
• Time Management: ability to organise prioritise, and where applicable delegate work activities to efficiently accomplish tasks and meet departmental objectives.

• The Client Experience Supervisor will be saddled with the responsibility of building relationship with new prospects as well as maintaining existing customer relationship.
• The Client Experience Supervisor will also be responsible for treating and providing correct and adequate information to the clients in responding to their requests, enquiries and complaints as they relate to their equipment and funds managed by the organisation.

Responsibilities

• Participate in various company-wide efforts, including but not limited to call listening and complaint analysis representing the voice of the customer” (VOC).
• Provide analysis of trends and themes to understand why customers are satisfied/dissatisfied in order to recognise opportunities to improve the customer experience.
• Define measurable customer experience standards and influence procedural changes to improve the end to end customer experience
• Collaborate with internal and external clients to improve clarity of verbal communication with customers while ensuring agent interactions are positive and provide consistent messaging.
• Monitor and analyse service level reporting to identify trends in customer experience. This will include, but not be limited to, customer satisfaction information from online social media, call center surveys, and complaint tracking.
• Provide accurate periodic reporting (verbal and written) to management regarding customer experience trends, opportunities for improvement, and initiative updates.
• Conduct industry research and analysis regarding best in class customer experience and recommend operational process changes to provide a better customer experience. Prepare online complaint responses as appropriate; recommend changes to online profiles and /or operational processes to improve the customer experience.
• Other duties or tasks as assigned by management.

Requirements

• Minimum of 7 years’ solid experience in sales, preferably in the Financial services industry.
• B.Sc in any discipline.
• Excellent customer relationship management experience.
• Excellent Data management skills.
• Professional Sales training is an advantage.

Competencies:

• A responsible attitude.
• Ability to make decisions under pressure.
• Calm and patient.
• Ability to lead and motivate others.
• Time management.
• Accuracy at record keeping.
• IT skills.
• Ability to prioritise your own work and other people’s.
• Compensation
• An attractive package comprising a fixed and performance productivity pay.

• The Learning and Development Executive is responsible for improving the productivity of the organisation’s employees
• This position assesses organisation-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees
• This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognise performance.

Job Responsibilities

• Conducts annual training and development needs assessment.
• Proposes training and development programs and objectives.
• Develops and monitors spending against the departmental budget.
• Obtains and /or develops effective training materials utilising a variety of media.
• Trains and coaches managers, supervisors and others involved in employee development efforts.
• Plans, organises, facilitates and orders supplies for employee development and training events.
• Develops and maintains organisational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Conducts follow-up studies of all completed training to evaluate and measure results.
• Modifies programs as needed.
• Exemplifies the desired culture and philosophies of the organisation.
• Works effectively as a team member with other members of management and the HR staff.

Job Requirements

• B.Sc. in Human Resource Management or Management Sciences courses. M.Sc./MBA is a plus.
• Minimum of 7 years’ post qualification experience.
• Proven work experience as a learning and development specialist or similar role.
• A keen understanding of the differences between various roles within organisations
• Professional membership of CIPD, CIPM.
• I.T Proficiency.

Behavioural Competencies:

• Excellent Business Acumen skills.
• Excellent Communication savvy.
• Consultation.
• Cultural Awareness.
• HR Expertise.
• Leadership & Navigation.
• Relationship Management.

• The Financial Product Analyst will be responsible to research the target market segments and liaise with product managers for the purpose of ensuring that the products of the business offers value to each demographic.

Job Responsibilities

• Responsible for the development and delivery of tangible consumer benefits through the product or service of the business.
• Responsible for measuring and monitoring the product or service’s performance as well as presenting product related consumer, market, and competitive intelligence to the Senior Product Analyst.
• Responsible for the development and proposal of overall product strategies, innovation, presentation of marketplace outcome projections, as well as product culture development.
• Contribute to the work environment of the Product Management team, which drives the product’s performance.
• Ensures that there is a good flow of communication between the Product Management and Product Marketing teams, as well as a clear communication of the overall strategy to these teams.
• Responsible for formulating ways in which to package and market products in such a way that they become differentiated, compelling, easy to sell, and easy to buy.
• Identifies and manages the on-going rationalisation of the business’s products in order to ensure that there is an efficiency and effectiveness in product management.
• Respond in a timely manner to all requests and enquiries for product information or changes.
• Undertakes financial modeling on the products or services of the business as well as of the target markets in order to bring about an understanding of the relations between the product and the target market.
• Produce reports and makes recommendations to the Product to be used as guidance in decision making pertinent to the business’s new as well as existent products.
• Monitor the market, competitor activities, as well as any price movements and make recommendations that will be used in key decision making.
• Liaise with other departments such as the IT department in the business in order to enhance and increase the efficiency of effecting price changes in accordance to market shifts.
• Drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities..
• Develop or adopts research tools, sources, and methods that further support and contribute to the business’s product marketing management intelligence.
• Ensures compliance with relevant legislation, regulations, and ethics.
• Performs other roles as designated by the Management.

Job Requirements

• A minimum of 7 years progressive experience in Product Analytics/Financial Analytics and experience in Product/Financial Performance Management.
• B.Sc in Economics, Business Management or other Management Science courses.

Behavioural Competencies:

• Exceptional organisational skills.
• Excellent numeracy savvy.
• Great creative, visionary, and critical thinking skills.
• Strong Analytical, communication & strategic thinking skills.
• Strong organisation and follow up skills.

• Talent Acquisition Associate will assist in sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events.

Job Responsibilities

• Coordinate with hiring managers to identify manpower needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System (ATS).
• Design job descriptions and interview questions that reflect each position’s requirements.
• Lead employer branding initiatives.
• Organise and attend job fairs and recruitment events.
• Forecast quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates

Job Requirements

• Minimum of 7 years’ post qualification experience.
• Proven work experience as a Talent Acquisition Specialist or similar role.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Professional membership of CIPD, CIPM.
• A keen understanding of the differences between various roles within organisations
• B.Sc. in Human Resource Management or Management Sciences courses.
• I.T Proficiency.
• M.Sc./MBA is a plus.

Behavioural Competencies:

• An analytical mind with strategic abilities.
• Knowledge of Applicant Tracking Systems (ATSs).
• Excellent organisational and leadership skills.
• Outstanding communication skills both written and verbal.
• Ability to flourish in a fast-paced, complex environment and to adapt to change