PAL Pensions Recruitment for Graduate Customer Service Representative

Pensions Alliance Limited (PAL) was incorporated on April 14, 2005 to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004 for which we charge an administrative fee of N80 monthly.Pensions Alliance is a joint venture between First Securities Discount House Limited (FSDH) and African Alliance Insurance Company Limited (African Alliance). Currently we have a client base of over 300, 000.


We are recruiting to fill the position below:


Job Title: Customer Service Representative

Location: Benin, Edo


Job Description

• To ensure that the goals and objectives of PAL regarding customer service is carried out and maintained through hard work and dedication to delighting both internal and external customers.

Requirements

• Bachelor’s Degree in any discipline
• Ability to comprehend, capture as well as interpret basic customer information.
• A sound knowledge of telephone etiquette
• Strong knowledge of the company’s products
• Basic computer knowledge/technological skills.
• A Masters degree will be an added advantage
• Must be able to converse fluently in the local dialect of the location

Person Specification:

• Good communication & interpersonal skills
• Proactive and responsive in a fast-moving & dynamic environment
• Flexible, firm, fair and ability to manage pressure (both Internal & External)
• Integrity
• Attention to detail and Confident
• Must be no more than twenty-eight (28) years of age.

Deadline: 16th March, 2018.


How to Apply
Interested and qualified candidates should send their CV’s to: careers@palpensions.com and state the Job role/Location as the Subject. E.g Customer Service Rep/Benin.