Ecommerce and ICT Support Assistant Job at Laura Foods

We produce, package and market food products & suplements. Nigerian Ready to Eat Soup Delicacies are currently available in FCT Abuja.
Our Mission is to help people eat healthy, eat wholesome, eat happy and have a pleasant eating experience all the time

Our Vision is to become the wholesome food company of choice in black Africa putting food on the table of every family and household

We will achieve our goals through passionate care giving, absolute competence & resilience. this is the fabric of our core value

Job Title: Ecommerce and ICT Support Assistant

Description
The successful candidate will install and maintain computer systems and networks in order to ensure smooth operations while delivering IT support using a broad range of technologies.

He/She will also assist the ICT Executive in managing the company website and all company social media handles.

Amongst other duties, the job holder will also provide the following:
General user support of all company devices and software.
Setup and maintenance of all PCs, laptops and mobile devices.
Provide training and guidance to users on how to operate new software and computer equipment.
Monitor performance and maintain systems according to requirements.
Troubleshoot and provide resolutions to issues and outages.
Build an internal knowledgebase with technical documentation, manuals and IT policies.
Support, configure, maintain and upgrade our networks and in-house servers.

Requirements
The occupant of this position should possess:
Minimum of a Bachelor’s Degree in Computer Science or related field. IT Certification will be an advantage.
Minimum of 1 year experience in as a Network Administrator, Systems Support or a similar role.
Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
Experience with web management, graphics design and internet marketing.
Knowledge of system security and data backup/recovery.

Key Competencies and Attributes:
Excellent communication skills.
Resourcefulness and problem-solving aptitude.
Great at organising, prioritising and multitasking.