LeadSpace is one of the foremost co-working facility in Nigeria. We exist to provide conducive and affordable office environment for entrepreneurs, small business operators, freelancers and corporate executives.
Job Title: Communication Officer
Job Summary:
Assist in the coordination of public relations activities for Passion Incubator and subsidiaries
Assist in creating content for press releases and bylined articles
Manage the various social media accounts of the company
Develop/Design social media content
Increase social media followership and engagement on all platforms
Handle email marketing
Share necessary information with community from time to time
Media coverage via social media for special events
Requirement:
A graduate with communications background
Excellent written and verbal communication, strong editing skills
Self-motivated, detail oriented with great organizational skills
Ability to work independently and with others
Must have full understanding of digital marketing
Ideal candidate should be creative
Proficient in the use of basic graphic design tools
Ability to work well under pressure and meet deadlines
Should have a professional work ethic and enthusiastic to gain new knowledge
Job Title: Operations Manager
Facilities Management
Ensuring performance of all services in the building including security, cleaning, waste management, maintenance, IT and telephony to the highest of standards, directing any issues identified with any of the aforementioned services to the relevant teams and seeing those being addressed.
Being the main point of contact for all member companies for any issues associated with maintenance and building facilities, raising those internally with relevant teams and seeing those being implemented while keeping the members up to date as to progress.
Conducting regular supervision and checks on facilities to ensure compliance with set standards, supply levels are adequately maintained, any maintenance issues are noted and addressed, building facilities are in working order, all members’ issues are addressed.
Ensuring all supplies across the facilities are maintained and replenished when and as necessary. Overseeing performance of all utility contracts and directing any issues or queries to the relevant team.
Conducting regular fire alarm testing and other statutory Health &Safety tests as directed by facilities management team.
Providing reports to senior management with commentary on any issues and suggestions on necessary improvements
Invoicing and Budgeting
Working closely with accounts team in ensuring accurate invoices are issued to members and payments received on time.
Following up with members on any overdue invoices and ensuring any overdue invoices have been settled
Providing reports to senior management with commentary on any issues and suggestions on necessary improvements relating to various revenue growth, cost cutting measures etc.
Community Management
Ensuring knowledge of all members by name, understanding their businesses’ needs and plans for growth.
Overlooking move-in process and organizing induction for new members.
Being the main point of contact for all member companies in relation to any license, maintenance, IT, invoicing or other issues.
Directing these queries to relevant team and overseeing those being addressed.
Conducting scheduled catch up meetings with member companies to understand their growth plans, any issues or concerns they might have with the space or the services and what improvements can be done to ensure their level of satisfaction is increased.
Ensuring excellent levels of communications to members about any news updates, issues, or any upcoming events.
Monitoring members’ level of satisfaction across the board and ensuring the highest level of service is maintained at all times.
Providing reports to senior management with commentary on any issues and suggestions on necessary improvements relating to member services.
Sales & Occupancy
Monitoring occupancy and ensuring desk rate and occupancy targets are achieved by working closely with sales team to device the most suitable marketing strategy.
Evaluating potential opportunities for growth and anticipating any leavers within existing member base through conducting regular catch up meetings and planning ahead to ensure we are able to accommodate for any member growth; preparing occupancy forecast.
Providing reports to senior management with commentary on any issues and suggestions on necessary improvements relating to how target occupancy rates can be achieved.
Staff Management and Supervision
Supervising the performance of other staff and ensuring they meet their KPIs in record time.
Liaising closely with events and partnerships team in ensuring regular events, food, health & wellbeing and pop up retail partnerships are organized and carried out at the location effectively while ensuring member satisfaction.
Requirements
Graduates with first degree. Estate Management preferably
Must have completed NYSC.
Job Title: Center Manager
Location Ojodu Berger
Roles and Responsibilities
Manage the daily operations of the center
Oversee events and programmes at the centre by organizing and coordinating resources
Keep up-to-date records of all centre activities
Ability to grow and maintain a vibrant collaborative community
Monitor inventory of office supplies and the purchase of new requests with attention to budgetary constraints
Manage historical reference and repository of information by developing and utilizing filing and retrieval systems
Support units within the organization, and work teams by documenting and communicating actions
Monitor costs and expenses of centre to assist in budget preparation
Ensure operations are in line with organizational standards
Co-ordinate and serve as a main point of contact for all matters related to the Centre.
Liaise and work with other teams leads to provide sufficient information they require for operational ease.
Community Management
It’s all about the people! Working as a community manager means always being attuned to people’s needs and being customer-centric
Getting the job done – no matter the cost, is critical. You should be a practical, creative, fast-thinker who is constantly on his feet and aware that others are counting on you!
Multi-tasking should be a breeze for you
You must be an efficient communicator who is fearless when it comes to speaking up and making your voice heard.
You should be able to translate trends into actionable ways that anticipate customer and market needs
Be familiar with the startup ecosystem and up-to-date on daily happenings in your city
Fired up about Leadspace; you are ready to live, eat and breathe Leadspace, spreading the love to everyone you encounter
Skill Requirement
BA degree in a related field- a must
Demonstrated customer service and sales experience
Strong verbal and written communication skills
Experience in marketing, writing, or managing social media – an advantage
Critical competencies for success
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