HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond
Job Title: Learning & Development Officer
Job Description
Learning & Development
Report to the Talent Manager
Work with the Talent Manager in implementing the strategic direction for the Talent Management function of HealthPlus & CasaBella
Partner with departmental heads to develop learning strategies to build capabilities and engagement that drives performance and results
Act as learning and development point of contact for HR Business Partners and clients, and consult with clients to develop learning strategies which supports business and organizational goals. Apply learning theory/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver learning solutions that drive lasting impact.
Ongoing assessment of needs and prioritization of Learning & development initiatives and projects company wide
Conduct needs analysis, identify performance gaps, and provide appropriate recommendations for learning solutions
Maintain a high level of understanding and knowledge of the company strategy business strategies; support these strategies by developing comprehensive learning and development plans that align with the organisation goals and objectives
Provide leadership development through intact and programmatic experiences that ensures transfer and integration of learning
Understand and measure organizational readiness for comprehensive learning and development strategies within the organisation
Guide HR Business Partner and other key partners in understanding the learning progression, and help them appreciate and support the 70/20/10 model of development.
Rigorously keep up with consulting/training industry trends to provide effective and meaningful learning solutions to client groups
Plan and oversee the logistics of all training programmes
Design individual annual Personal development plans.
Manage the training budget
Design and develop training and development programs based on both the organization’s and the individual’s needs. Amend and revise where necessary
Implement Training and Development Programs
Manage the Industrial Training Fund (ITF) remittance and claims process
Manage the delivery of training and development programs.
Evaluate training and development programs
Manage the e-learning programme
Maintain training matrix showing holistic training position of each staff department, compliance with training calendar and performance report
Liaise with internal and external Training facilitators and other Training Organizations
Manage the Archiving Learning Structure
Facilitate leadership development content in the subject area assigned by the leadership team or client need. These classes may include (but not limited to): managing self, managing others, coaching and mentoring, communication skills, project management, etc
Facilitation and tailoring of classes for training sessions
Maintain an active knowledge of the subjects taught and stimulate enthusiasm for those subjects
Design or provide additional tools and resources that support development beyond formal training, which may include relationship- or on-the-job experiences and resources that drive development and the transfer of learning.
Understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations
Plan each class, both as to content and method, to make each class minute meaningful
Maintain a high level of expertise on the company’s products and services
Identify and organise the company’s resources needed to support work
Organisational Culture
Assist in the communication of company values
Support the execution of culture change activities for the company
Desired Qualities
Desired Skills & Experience
Bachelor’s degree in Human Resource Administration, Business Admin, social Sciences, Humanities or a related field with 4 years minimum experience in a structured organization
Professional membership of CIPMN, SHRM, CIPD is an added advantage
Experience in curriculum design and course development of management/leadership development programs
Experience and ability to provide strategic, practical leadership and direction for long-range planning and design of organisational development and learning and programs
Excellent end to end Learning& Development core skills across the business
Knowledge of competency based training practices and proven facilitation skills
Excellent end to end Learning& Development core skills across the business
Experience with training program evaluation and ROI analyses
Proficiency in the use of Microsoft Suite Package – Excel, Word, PowerPoint, MS Visio and MS Project
Excellent verbal and written communication skills
Excellent interpersonal and people skills
Excellent organisational development skills
Customer service orientation
Ability to manage and prioritize time
Excellent attention to detail
Knowledge of instructional design and content development
How to Apply
Interested candidates who meet the minimum requirement should send a one page summary of their most significant achievements for the last 5years with your application letter, a detailed CV and relevant copies of credentials to: humanresources@healthplus.com.ng
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