Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
We are recruiting to fill the position below:
Job Title: SPC Regional Services Manager – SSA
Ref No: 3115256
Location: Lagos
Job Function: Services
Business Segment: Oil & Gas Oilfield Equipment
Role Summary
- The SPC Regional Services Manager has overall regional responsibility to lead the Surface Pressure Control Field Services Teams across Sub Sahara Africa
- In this role, you will partner closely with the Sales, Commercial Operations, Project Management and functional teams to drive profitable growth, improve quality of execution, customer satisfaction and Services Penetration while developing local talents for growth.
Essential Responsibilities
- The SPC Regional Services Manager demonstrates accountability for functional, business and broad company objectives. In this role, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional area of expertise, be involved in long-term planning, and contribute to the overall business strategy across SSA.
- Run the full operation of the Field Services function in the SSA region
- Be accountable for regional Field Services Metrics including utilization, Operating plan for services sales and Contribution Margins
- Lead efforts on team development and the execution of the Services Growth Strategy
- Stand responsible for building strong long term relationships with key customers / accounts in the region
- Lead complete field resources management efforts
- Work closely with region Sales Team to ensure appropriate sales coverage and support opportunities to achieve the services orders plan for the region
- Provide the operational leadership needed to drive flawless execution
- Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, and career coaching and disciplinary actions as needed
- Build and promote a strong and compliant EHS culture and monitor adherence to EHS policies by team members
- Identify the growth avenues for Services in the region by meeting customers, capturing the requirements and translating them in opportunities
- Supervise the quality of field services deliverables and create processes to standardize them across the region
- Provide continuous feedback to team members and facilitate improving their skills by nominating them for appropriate technical and soft skill trainings
- Initiate and be accountable for the NPS (net promoter score) of Field Services jobs and assign action items based on the feedback
- Create a culture and mechanism of sharing knowledge and best practices among the team members
Qualifications/Requirements
- Minimum of a Bachelor of Engineering Degree from an accredited College or University (Engineering discipline: Mechanical preferred)/ or equivalent knowledge or experience
- Must have at least 10 years of post-qualification experience working in Oil & Gas industry
- At least 7 years of experience in Field Services Engineering or Management role
- Demonstrated deep technical domain expertise in offshore operations
- Proven leadership skills in a matrix organization
- Demonstrated ability to manage multiple tasks swiftly and simultaneously and work with minimum direct supervision
- Proven strong organizational, analytical, and problem solving abilities
- Demonstrated solid understanding of basic financial concepts and metrics
- Excellent written and oral English communication skills to convey technical concepts to business and technical personal
- Ability to surf through stressful working conditions and never lose sight on main goals
- Embrace Customer service mindset and leverage strong relationship and interpersonal skills
- Embody understanding of BHGE culture pillars and how they apply in a customer facing services team
- Solid computer skills on Microsoft applications
- A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
- Must have valid authorization to work full-time without any restriction in Nigeria
Desired Characteristics:
- Good knowledge of SWE, Christmas Tree and Tools
- Ability to manage effectively in a dynamic and fast-paced environment
- Effective team contributor and member
- Ability to energize teams through inclusiveness and connection with people
- Working knowledge of contract terms and conditions
- Ability to build trust by respecting the ideas and contributions of everyone
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Services Specialist – On Site Services
Ref No: 3133241
Location: Port Harcourt
Job Function: Services
Business Segment: Oil & Gas Measurement & Controls
Role Summary
- The Systems and Instrumentation representative is a key part of the operations team responsible for design, planning, execution, and troubleshooting of Asset Condition Monitoring Systems focused on meeting customer and business goals.
- This position will be focused on systems and instrumentation (both project and reactive based) service dependent on the skills of the successful candidate and needs of the business.
Essential Responsibilities
- Install and configure Bently Nevada Hardware and Software required for protecting and monitoring variety of machine types encountered in the Oil and Gas, Power Generation, Petrochemicals, Pulp and Paper, and other process industries
- Ensure services jobs are executed in accordance with the cost allocations budgeted
- Ensure services jobs are executed in a timely manner and in accordance with customers schedules
- Understand and Adhere to jobs contractual commitments and Comply to company Safety, Quality and Integrity norms
- Identify problems while on the job and take initiative to eliminate those problems for project success
- Respond to requests for emergency repairs and services to troublesome equipment
- Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer’s sites
- Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
- Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration
- Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets in timely manner
- Provide leadership and technical direction to skilled labor performing work on customer sites
- Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
- Prepare timely and accurate technical reports for customer records
- Perform installations, commissioning, and trouble-shooting of Bently Nevada Hardware and Software Products and Solutions at GE and customer locations
- Drive customer satisfaction through commitment to quality
- Support the growth initiatives of the business
Qualifications/Requirements
- Minimum four-year Bachelor of Engineering degree from an accredited college or university, Electronics or Instrumentation Engineering background or equivalent knowledge or experience
- Must have at least 3+ years of post-qualification experience working in Oil and Gas instrumentation
- Knowledge of Bently Nevada products and services or other machinery protection and management systems
- Knowledge of rotating machinery operation and controls systems
- Familiarity with tools including but not limited to: Bently Nevada TK-Series Test Kits, Thermocouple Calibrator, RTD Calibrator, handheld DMM, function generator, power supply, oscilloscope, basic hand tools (training available as needed)
- Ability to use Data collection instrumentation & software’s such as ADRE, DM2000, MCM 2000, System 1 & Snapshot
- Good knowledge on Electronics and/or Mechanical troubleshooting skills. Hands-on approach
- Good Knowledge of Networking: Hardware and Protocols
- Basic Knowledge of Modbus, OPC, NetDDE and serial communications (RS232, 422, 485)
- A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
- Must have valid authorization to work full-time without any restriction in Nigeria
Desired Characteristics:
- Excellent written and oral communication skills to convey technical concepts to business and technical personnel
- Self-starter with minimal supervision requirement; Experience working independently; Experience prioritizing, organizing work, and meeting deadlines
- Experience reading, interpreting, and understanding mechanical and electrical prints
- Basic familiarity with computer network systems
- FEP program graduate is preferred (internal GE employees only)
- Ability to work with minimal supervision
- Excellent written and oral communication skills to convey technical concepts to business and technical personnel
- Ability to work under stressful working conditions
- Available for extensive travel, up to 70%, and to work significant over-time
- Possess a valid driver’s license and passport (or able to obtain a passport)
Method of Application
Interested and qualified candidates should:
Click here to apply online
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