Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients’ circumstances.
We are recruiting to fill the position below:
Job Title: Administrator
REF: 1119/NIGE/EU/ADMINISTRATOR/Nigeria/160818
Location: Nigeria
Contract: Temporary / Contract
Available: ASAP
Category: Insurance
Offer: Market Related
Introduction
- This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment with basic technical knowledge of corporate business.
Description
- Deliver on daily task and adheres to service and quality standards.
- Provides both direct and indirect service to customers and intermediaries.
- Ability to initiate reinsurance cession and recovery on timely basis
- Ensure timely capturing/loading of data into operations software
- Proficiency in the usage of Microsoft office for report generation and interpretation
- Having a fair knowledge of group and credit life assurance products
- Understanding the corporate claims management process and procedures
- Respond to immediate requirement in line with standard operating procedures
Minimum Requirements
- A first degree or its equivalent in relevant field
- Experience in a technical operations department
- Excellent communication skills (verbal and written)
- Very good interpersonal skills
- Good knowledge of MS packages (Word, Excel etc.)
Key Result Areas
Operational Delivery:
- Respond to immediate administrative requirements within time frame
- Follows standardized processes and provides administrative support in line with business demands.
- Delivers on daily task promptly.
- Uses standard administrative techniques to coordinate own work.
Personal Effectiveness:
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality.
- Makes increased contributions/effort in broadening individual skills.
- Collaborates effectively with others to achieve personal results.
- Accepts and lives the company values.
Quality Assurance:
- Performs quality checks on own work.
- Adheres to service and quality standards.
- Delivers, maintains and enhances work standards and quality within the given process.
Relationship Building:
- Establishes and maintains relationships with internal stakeholders.
- Builds and manages internal/external relationships.
- Manage internal/external Customer Complaints.
Deadline: 30th August, 2018.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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