Fresh Recruitment at 9Mobile, 16th August, 2018

9mobile, is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the vacant position below:

 

Job Title: Manager, Revenue Assurance (Circuit and Packet Switched Networks)
Location: 
Abuja,NG

Job Summary

  • Responsible for developing and implementing a life cycle approach tominimizing revenue across EMTS including:
  • Responsibility of for overall assurance of the entire Circuit and PacketSwitched Networks and Value-Added platforms; ensuring that potential revenueleakages/ losses across the platforms are proactively identified and mitigated.
  • Providing expert opinion on Revenue impact of Network processes andactivities including new node implementations, integrations, operation changemanagement and downtime.
  • Maximizing revenue by reducing leakages and identifying revenueopportunities in relevant processes
  • Allocation of resources to investigate, analyze, evaluate and correctrevenue impacting issues that arise throughout the organization
  • Responsibility for continuous improvement and special projects toidentify new revenue opportunities and improve revenue assurance practice incompetence development, establishment of methodologies, best practices.
  • Review and recommend changes on oil revenue related policies, processes,procedures and business rules to minimize revenue leakage

Principal Functions
Tactical:

  • Development of revenue assurance bestpractices for the company
  • Creation of revenue assurance KPI on therevenue assurance / fraud management tool(CONNECTIVA SYSTEM).
  • Perform root cause analysis of issues onthe Circuit and packet Switched Networks; follow through to resolution andcommunicate to appropriate parties.
  • Monitoring of system owners to ensureproper set up of system in order to maximize leakages
  • Establish and maintain Relationships with key internal and externalstakeholders

Operational:

  • Cross Functional role, providingindependent internal consultancy aimed at protecting the various revenuestreams of the business
  • Develop KPIs across functional areas tomonitor revenue maximization
  • Develop revenue assurance culture acrossEMTS
  • Key role in the revenue management valuestream & Project prioritization of EMTS Nigeria
  • Creation of a revenue responsibleorganization, to be alert for revenue leakage, over-billing and revenuemaximizing opportunities
  • Acquisition and implementation ofessential automated tolls/ solution, to test for and monitor leakage and theadequacy of business rules
  • Embedded technological and organizationalchange into day to day processes, to proactively minimize the possibility ofrevenue leakage
  • Quantifiable monitoring mechanisms must beintroduced around the strategies to ensure success in implementation thesestrategies
  • Represent the status, current action plansand future direction of revenue Assurance to the revenue Assurance SteeringCommittee
  • To be the Revenue Assurance championworking closed with the Revenue Assurance Management members as well as withexecutive management.
  • Improving and streamlining current RevenueAssurance tools, processes and procedures
  • Identifying new revenue opportunity areaswithin the revenue lifecycle; and
  • Enforcement of the Revenue AssuranceManagement Strategy.
  • Approval of revenue assurance focusedcriteria used as a standard before a new product or network element isimplemented
  • Delegate for the HOD, Revenue Assurance& Fraud Management
  • Ensure that the revenue affecting businessprocesses have inbuilt mechanisms to assure revenue streams via visibility,controls and good process design
  • Establishing and maintainingreconciliation processes to ensure end-to-end visibility of revenue streams anddata accuracy
  • Ensure data integrity in all revenueimpacting systems across EMTS
  • Build controls into revenue impactingprojects within EMTS
  • Ensure ad hoc review of all rate tableswithin EMTS billing systems
  • Manage, co-ordinate and conduct one-offand recurring analyses to test/elicit the suitability of business processes
  • Actively seek revenue leakage within EMTSand work with involved parties to plug leakage and ensure future revenues areassured
  • Benchmarking KPIsacross the industry

Educational Requirements

  • Bachelor’s degree in a numerate field
  • Relevant Professional Certifications (ACA,CISA, CRISC, OCA, OCP, OCM, CCNA etc)

Experience,Skills & Competencies:

  • Minimum of 9 years relevant work experience.
  • Good knowledge of Relational Database Management systems
  • Excellent understanding of GSM Network Architecture
  • Analytical and Problem solving; technical
  • Passion for excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

Interested and qualified candidates should:Click here to apply

 

Job Title: Analyst, Revenue Assurance
Location:
 Abuja,NG

Job Summary

  • Undertake initiatives to identify quantity andprevent revenue leakage, reduce cost, increase revenue and minimize loss; withprimary focus on strengthening and/or building revenue assurance processescontrol.

Principal Functions
Tactical:

  • Implementation of revenueassurance best practices across the revenue value chain
  • Implementation and monitoringof single and multi-source KPIs, alarms and reconciliation on the integratedRevenue Management System
  • Perform root cause analysis onidentified revenue assurance issues and follow through to resolution.
  • Monitoring of system owners toensure proper set up of system in order to minimize leakages.

Operational:

  • Facilitate cross-departmentalco-ordination of RA activities and prompt escalation of material incidents;Analyse and follow up on RA incidents until resolution as well as definition ofmeasures to forestall future occurrence of such error scenario.
  • Have responsibility for theday-to-day operation of RA tool; including monitoring of predefined keyperformance indices (KPIs), alarms and resolution of alarms triggered.
  • Perform reviews of servicenods (Mediation, MSC, IN, HLR, GGSN & SGSN) to ensure that potentialrevenue leakages/losses across the streams are proactively identified andmitigated.
  • Follow-up on reported revenue impacting issuesidentified; ensuring that prompt remedial actions are taken by the relevant operationsdepartment and providing adequate briefs/report on such to the Manager, CS/PSNetwork.
  • Act as direct point of contactwith Business Segment, IT, Network Operations, Wholesale & CarrierRelations Teams and produce monthly revenue assurance reports.
  • Undertake constant review ofsubscriber profiles on the network to ensure completeness accuracy andintegrity of service provisioning and billing
  • Review of promotions/servicesoffered by the company to individual and corporate customers with a view toensuring that risks are effectively mitigated.
  • Perform varying degrees ofcross-platform TTFile/CDR analysis, research and reconciliations using multipledata sources in order to ensure TTFile/CDR transport integrity as well asbilling completeness and accuracy.
  • Report on and perform valueadding reconciliation on revenue streams such asPostpaid/Prepaid/Roaming/Interconnect/ VAS activity to identify weaknesses,leakages, and produce reports to senior management for action.
  • Perform validation of thirdparty payment schemes in order to ensure compliance with subsisting agreementsand ensure completeness, accuracy and validity of transactions, revenue earnedand payout figures.
  • Perform analysis, research andprocess documentation of the processes for revenue assurance and identifynecessary control point.

Educational Requirements

  • Bachelor’s Degree in Finance,Engineering, IT, or other related fields
  • Advanced PC skills withMicrosoft Excel, Access and good knowledge of data analysis/SQL/query tools.
  • Relevant professionalcertifications (ACA, ACCA, CISA, OCA, CCNA)

Experience,Skills & Competencies:

  • Minimum of 2 years relevantwork experience
  • Good knowledge of architectureand business operations of GSM networks
  • Ability to multi-taskeffectively
  • Excellent, clear verbal and written communication andreporting skills (in English).

Interested and qualified candidates should:Click here to apply


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