Massive Recruitment at Stanbic IBTC Bank (Updated)

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

 

Job Title: Client Service Officer – Lokoja
Location: Kogi, Nigeria
Job ID: 34008

Job Purpose
To render frontline service support

Key Responsibilities/Accountabilities
Control chequebooks:

• Attend to telephonic queries regarding cheque books.
• Control Automated Teller Machine (ATM) cards
• Receive and handle ATM cards according to laid-down policies and procedures.
• Ensure the ATM cards are locked away overnight.
• Dispatch and receive ATM cards to/from away branches.
• File ATM cards in received-date order.
• Handle retained ATM cards according to laid-down procedures.
• Perform daily balancing of ATM cards in conjunction with the Asset Custodian
• Attend to all telephonic enquiries regarding ATM cards.

Statements:

• Issue off-cycle statements at customer’s instance and take charges as appropriate
• Keep records of all source instructions from customers

Reactive selling:

• Identify cross-selling and migration opportunities and sell products/services reactively.
• Participate in tactical sales/marketing activities as required.

SIPML Management:

• Attend to all pension enquiries
• Processing of client withdrawal application.
• Processing of client change of account information and signature
• Processing of NSITF transfer.
• Processing of deceased person benefit withdrawal.
• Print statement of account and registration certificate for the client
• Cross sale.
• Render daily report on applicable platform.

SIAML Management:

• Attend to all Asset management enquiries
• Processing of client subscription.
• Processing of client redemption
• Processing of client change of account information.
• Processing of deceased person redemption
• Print statement of account and registration certificate for the client
• Dispatch all document to appropriate unit after execution
• Cross sale

Preferred Qualification and Experience

• A Bachelor’s Degree in any related field
• 0-2years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise

• Relevant business/financial qualification
• Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
• Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Asset Custodian – Ojodu
Job ID: 34000
Location: Lagos Mainland
Job Sector: Banking

Job Purpose

• To ensure the availability of treasury cash, reserve and blank forms.
• Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
• Control treasury cash, blank forms, safe custody items and duplicate keys.
• Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.

Key Responsibilities/Accountabilities
Asset custodianship:

• Custodian of treasury cash, reserve, blank forms and keys & cash
• Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to.
• Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
• Effective cash management to ensure vault approved limits are adhered to.
• Receive notes and coins from tellers to be lodged into the vault.
• Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
• Control Keys for container / trolley (Used for transporting cash from vault to tellers).
• Assist with surprise checks of tellers.

Support functions:

• Attend to branch account payments.
• Issue Bank Cheques as required.
• Counter sign issued Bank Cheques as required.
• Reconcile all branch suspense accounts as listed below.
• Attend to Cash Advance transactions.
• Attend to all Records Administration issues in the branch
• Attend to all issues on refunds on all closed customers accounts

ATM Custodians Support functions:

• Carry out first level support (basic) on User’s workstations, scanners, or other peripherals
• Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
• Map users’ workstations to the Combo printer and ensure quality printout
• Assist RIS connect remotely to systems & resolve simple LAN issues
• ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
• Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch

Reports:

• ATM Reports
• Operating Cash Report
• Listing of ATM Transactions

Accounts:

• Cash
• Vault Reserve
• ATM
• Overage Account
• Shortage Account
• SRAs
• Certified Cheque
• Stale Cheques
• Bank Cheques

Other Functions:

• Custom Duty Payments
• Mails Administration
• Administration of Stationery (vault out of stationary items)
• Maintenance of Office Equipment
• Call-over functions

Registers:

• Cash Advance Register – Petty cash
• Bank Cheque Register.
• Customs Duty Register (where applicable)

Preferred Qualifications and Experience

• Bachelor’s Degree from an accredited University
• Minimum 2 years branch banking experience with exposure to tellering and safe custody.

Knowledge/Technical Skills/Expertise:

• Financial Analysis
• ATM operating and maintenance experience
• HSE certification.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Officer, IT Data Processing
Job ID: 33999
Location: Lagos
Job Sector: Banking

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• To process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
• Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
• Bank’s Data Centres (Live and DR) management.
• Provide high level competency with regard to application systems monitoring

Key Responsibilities/Accountabilities
Key Responsibilities:

• Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
• Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
• Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc
• Cycle time to resolve issue assigned by the Helpdesk.
• Ensure the timely transfer of SWIFT messages, GBM, HPL, MIS, and Adaptiv files on a daily basis.
• Administer the Data Centre and Disaster Recovery Centre.
• Monitor and Report all the activities at the Data Centre.
• Ensure that there is no service disruptions at all times.

Preferred Qualification and Experience

• Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics,
• Professional qualification will be an added advantage eg SQL.
• Minimum of 2 year post qualification experience
• Information Technology – IT Operations
• 1-2 Years Experience in Finacle Banking Application and extensive knowledge of SQL

Knowledge/Technical Skills/Expertise
IT Support:

• Ability to provide optimal IT support to departments to help facilitate meeting of the Bank’s objectives.

Documenting:

• Ability to document information pertaining to information systems and or process and operational specifications.

Data Analysis:

• Ability to analyse statistics and other data, interpret and evaluate results, and create reports and presentations for use by others.

IT Knowledge:

• Possesses a deep and broad knowledge base in fundamental IT technical skill sets. Stays informed on emerging trends.

Interested and qualified candidates should:Click here to apply

Job Title: Asset Custodian – NNPC
ID: 34004
Location: Abuja
Job Sector: Banking

Job Purpose

• To ensure the availability of treasury cash, reserve and blank forms.
• Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
• Control treasury cash, blank forms, safe custody items and duplicate keys.
• Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.

Key Responsibilities/Accountabilities
Asset custodianship:

• Custodian of treasury cash, reserve, blank forms and keys & cash
• Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to
• Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
• Effective cash management to ensure vault approved limits are adhered to.
• Receive notes and coins from tellers to be lodged into the vault.
• Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
• Control Keys for container / trolley (Used for transporting cash from vault to tellers).
• Assist with surprise checks of tellers.

Support Functions:

• Attend to branch account payments.
• Issue Bank Cheques as required:
  • Counter sign issued Bank Cheques as required.
  • Reconcile all branch suspense accounts as listed below.
  • Attend to Cash Advance transactions.
  • Attend to all Records Administration issues in the branch
  • Attend to all issues on refunds on all closed customers accounts

ATM Custodians Support functions:

• Carry out first level support (basic) on User’s workstations, scanners, or other peripherals:
  • Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
  • Map users’ workstations to the Combo printer and ensure quality printout
  • Assist RIS connect remotely to systems & resolve simple LAN issues
  • ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
  • Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch

Reports:

• ATM Reports
• Operating Cash Report
• Listing of ATM Transactions

Accounts:

• Cash
• Vault Reserve
• ATM
• Overage Account
• Shortage Account
• SRAs
• Certified Cheque
• Stale Cheques
• Bank Cheques

Other Functions:

• Custom Duty Payments
• Mails Administration
• Administration of Stationery (vault out of stationary items)
• Maintenance of Office Equipment
• Call-over functions

Registers:

• Cash Advance Register – Petty cash
• Bank Cheque Register.
• Customs Duty Register (where applicable)

Preferred Qualification and Experience

• Bachelors Degree from an accredited University
• Minimum 2 years branch banking experience with exposure to tellering and safe custody.

Knowledge/Technical Skills/Expertise:

• Financial Analysis
• ATM operating and maintenance experience
• HSE certification.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Asset Custodian – Akoka
Job ID: 34002
Location: Lagos Mainland
Job Sector: Banking

Job Purpose

• To ensure the availability of treasury cash, reserve and blank forms.
• Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
• Control treasury cash, blank forms, safe custody items and duplicate keys.
• Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.

Key Responsibilities/Accountabilities
Asset custodianship:

• Custodian of treasury cash, reserve, blank forms and keys & cash
• Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to
• Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
• Effective cash management to ensure vault approved limits are adhered to.
• Receive notes and coins from tellers to be lodged into the vault.
• Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
• Control Keys for container / trolley (Used for transporting cash from vault to tellers).
• Assist with surprise checks of tellers.

Support Functions:

• Attend to branch account payments.
• Issue Bank Cheques as required:
  • Counter sign issued Bank Cheques as required.
  • Reconcile all branch suspense accounts as listed below.
  • Attend to Cash Advance transactions.
  • Attend to all Records Administration issues in the branch
  • Attend to all issues on refunds on all closed customers accounts

ATM Custodians Support functions:

• Carry out first level support (basic) on User’s workstations, scanners, or other peripherals:
  • Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
  • Map users’ workstations to the Combo printer and ensure quality printout
  • Assist RIS connect remotely to systems & resolve simple LAN issues
  • ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
  • Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch

Reports:

• ATM Reports
• Operating Cash Report
• Listing of ATM Transactions

Accounts:

• Cash
• Vault Reserve
• ATM
• Overage Account
• Shortage Account
• SRAs
• Certified Cheque
• Stale Cheques
• Bank Cheques

Other Functions:

• Custom Duty Payments
• Mails Administration
• Administration of Stationery (vault out of stationary items)
• Maintenance of Office Equipment
• Call-over functions

Registers:

• Cash Advance Register – Petty cash
• Bank Cheque Register.
• Customs Duty Register (where applicable)

Preferred Qualification and Experience

• Bachelors Degree from an accredited University
• Minimum 2 years branch banking experience with exposure to tellering and safe custody.

Knowledge/Technical Skills/Expertise:

• Financial Analysis
• ATM operating and maintenance experience
• HSE certification.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Solutions Developer
Job ID: 33857
Location: Lagos Island, Lagos
Job Sector: Computer Software

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• Understand the bank’s current system architecture
• Work with the business to design cutting edge custom-applications that will allow our meet business to stay ahead of the competition and achieve their strategic goals.
• Take the leading role in the design of new solutions and engender innovation within the team.
• Ensure the design of applications according to business specifications

Key Responsibilities/Accountabilities

• Design structures and tools for systems which meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team.
• Recommend and design structures and tools for systems which meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team.
• Translating technical plans into detailed designs for implementation using selected products.
• Ensure that relevant technical strategies, policies, standards and practices are applied correctly.
• Work with users and business units to gather project requirements and define scope of work
• Transform business requirements into optimal systems implementations, as well as work with business users across the globe to fulfil their IT application needs

Preferred Qualification and Experience

• First Degree in IT and Computer Sciences
• Project Management Certification
• Demonstrable Programming skills
• 3-4 years experience in:
  • Information Technology – Solutions Development
  • Application development in .NET (VB and/or C#)
  • Relational database experience (MS SQL Server focused)
  • Familiarity with all aspects of the Software Development Life Cycle

Knowledge/Technical Skills/Expertise:

• Code Writing
• Awareness of the Software Development Life Cycle (SDLC)
• Trouble shooting ability

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Asset Custodian – Ring Road Ibadan
Job ID: 34005
Location: Ibadan, Oyo
Job Sector: Banking

Job Details

• Retail & Business Banking

Job Purpose

• To ensure the availability of treasury cash, reserve and blank forms.
• Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
• Control treasury cash, blank forms, safe custody items and duplicate keys.
• Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.

Key Responsibilities/Accountabilities
Asset custodianship:

• Custodian of treasury cash, reserve, blank forms and keys & cash
• Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to.
• Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
• Effective cash management to ensure vault approved limits are adhered to.
• Receive notes and coins from tellers to be lodged into the vault.
• Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
• Control Keys for container / trolley (Used for transporting cash from vault to tellers).
• Assist with surprise checks of tellers.

Support functions:

• Attend to branch account payments.
• Issue Bank Cheques as required.
  • Counter sign issued Bank Cheques as required.
  • Reconcile all branch suspense accounts as listed below.
  • Attend to Cash Advance transactions.
  • Attend to all Records Administration issues in the branch
  • Attend to all issues on refunds on all closed customers accounts

ATM Custodians Support functions:

• Carry out first level support (basic) on User’s workstations, scanners, or other peripherals
• Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
• Map users’ workstations to the Combo printer and ensure quality printout
• Assist RIS connect remotely to systems & resolve simple LAN issues
• ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
• Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch

Reports:

• ATM Reports
• Operating Cash Report
• Listing of ATM Transactions

Accounts:

• Cash
• Vault Reserve
• ATM
• Overage Account
• Shortage Account
• SRAs
• Certified Cheque
• Stale Cheques
• Bank Cheques

Other Functions:

• Custom Duty Payments
• Mails Administration
• Administration of Stationery (vault out of stationary items)
• Maintenance of Office Equipment
• Call-over functions

Registers:

• Cash Advance Register – Petty cash
• Bank Cheque Register.
• Customs Duty Register (where applicable)

Preferred Qualification and Experience

• Bachelors Degree from an accredited University
• Minimum 2 years branch banking experience with exposure to tellering and safe custody.

Knowledge/Technical Skills/Expertise:

• Financial Analysis
• ATM operating and maintenance experience
• HSE certification

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Asset Custodian – Umuahia
Job ID: 34006
Location: Abia
Job Sector: Banking

Job Purpose

• To ensure the availability of treasury cash, reserve and blank forms.
• Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
• Control treasury cash, blank forms, safe custody items and duplicate keys.
• Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.

Key Responsibilities/Accountabilities
Asset custodianship:

• Custodian of treasury cash, reserve, blank forms and keys & cash
• Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to.
• Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
• Effective cash management to ensure vault approved limits are adhered to.
• Receive notes and coins from tellers to be lodged into the vault.
• Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
• Control Keys for container / trolley (Used for transporting cash from vault to tellers).
• Assist with surprise checks of tellers.

Support functions:

• Attend to branch account payments.
• Issue Bank Cheques as required.
• Counter sign issued Bank Cheques as required.
• Reconcile all branch suspense accounts as listed below.
• Attend to Cash Advance transactions.
• Attend to all Records Administration issues in the branch
• Attend to all issues on refunds on all closed customers accounts

ATM Custodians Support functions:

• Carry out first level support (basic) on User’s workstations, scanners, or other peripherals
• Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
• Map users’ workstations to the Combo printer and ensure quality printout
• Assist RIS connect remotely to systems & resolve simple LAN issues
• ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
• Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch

Reports:

• ATM Reports
• Operating Cash Report
• Listing of ATM Transactions

Accounts:

• Cash
• Vault Reserve
• ATM
• Overage Account
• Shortage Account
• SRAs
• Certified Cheque
• Stale Cheques
• Bank Cheques

Other Functions:

• Custom Duty Payments
• Mails Administration
• Administration of Stationery (vault out of stationary items)
• Maintenance of Office Equipment
• Call-over functions

Registers:

• Cash Advance Register – Petty cash
• Bank Cheque Register.
• Customs Duty Register (where applicable)

Preferred Qualifications and Experience

• Bachelor’s Degree from an accredited University
• Minimum 2 years branch banking experience with exposure to tellering and safe custody.

Knowledge/Technical Skills/Expertise:

• Financial Analysis
• ATM operating and maintenance experience
• HSE certification.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Asset Custodian – Okota
Job ID: 34003
Location: Lagos Mainland, Lagos
Job Sector: Banking

Job Purpose

• To ensure the availability of treasury cash, reserve and blank forms.
• Ensure the availability of a fully functional cash service to tellers including the custody and balancing of vault cash,  processing of vault deposits, withdrawal and handling of related reports.
• Control treasury cash, blank forms, safe custody items and duplicate keys.
• Understand and manage the risks associated with the custody of these items as well as the changes in the custody of assets through effective system controls.

Key Responsibilities/Accountabilities
Asset custodianship:

• Custodian of treasury cash, reserve, blank forms and keys & cash
• Ensure that the correct procedures for handling and movement of cash assets in the branch are adhered to.
• Ensure that the correct security procedures are adhered to when cash is moved to agencies and delivered to/collected from Cash Management Unit.
• Effective cash management to ensure vault approved limits are adhered to.
• Receive notes and coins from tellers to be lodged into the vault.
• Check physical cash received / evacuated in the presence of the Cash Management Unit (CMU) representatives.
• Control Keys for container / trolley (Used for transporting cash from vault to tellers).
• Assist with surprise checks of tellers.

Support functions:

• Attend to branch account payments.
• Issue Bank Cheques as required.
• Counter sign issued Bank Cheques as required.
• Reconcile all branch suspense accounts as listed below.
• Attend to Cash Advance transactions.
• Attend to all Records Administration issues in the branch
• Attend to all issues on refunds on all closed customers accounts

ATM Custodians Support functions:

• Carry out first level support (basic) on User’s workstations, scanners, or other peripherals
• Resolve basic finacle issues such as applet, Invalid username/Password, or proxy exception errors, etc
• Map users’ workstations to the Combo printer and ensure quality printout
• Assist RIS connect remotely to systems & resolve simple LAN issues
• ATM support including: simple power related issues on UPS and inverter, ATM operation support (Availability, Cash management, resolution of simple issues like cash jam, paper jam, etc)
• Supervise vendors, contractors, PM engineers to ensure a good and neat work is done in the branch

Reports:

• ATM Reports
• Operating Cash Report
• Listing of ATM Transactions

Accounts:

• Cash
• Vault Reserve
• ATM
• Overage Account
• Shortage Account
• SRAs
• Certified Cheque
• Stale Cheques
• Bank Cheques

Other Functions:

• Custom Duty Payments
• Mails Administration
• Administration of Stationery (vault out of stationary items)
• Maintenance of Office Equipment
• Call-over functions

Registers:

• Cash Advance Register – Petty cash
• Bank Cheque Register.
• Customs Duty Register (where applicable)

Preferred Qualification and Experience

• Bachelors Degree from an accredited University
• Minimum 2 years branch banking experience with exposure to tellering and safe custody.

Knowledge/Technical Skills/Expertise

• Financial Analysis
• ATM operating and maintenance experience
• HSE certification

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Officer, Core Banking Support
Job ID: 34001
Location: Lagos Island, Lagos
Job Sector: Information Technology and Services

Job Details

• Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

Job Purpose

• Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
• Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities/Accountabilities

• Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
• Percentage uptime of application systems and software
• Ensure that service disruptions due to system downtime are minimized

Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached:

• Successful resolution of applications issue
• Reduced number of incidents

To undertake advanced administration tasks as required e.g. to support problem resolution:

• Reduced number of incidents
• Meet deadlines on task assigned

To support the development teams and the 24/7 group in deploying applications and solving problems:

• Number of user-reported application-related issues resolved
• Reduced number of incidents

Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications:

• IT Audit rating by Internal Audit, Routine Control, and external audit

Preferred Qualification and Experience

• First Degree in IT and Computer Sciences
• Masters Degree Information Studies
• Other qualifications, certifications or professional memberships; Oracle SQL, Unix Administrator, Javascripts
• 3-4 years experience inInformation Technology

Knowledge/Technical Skills/Expertise:

• Application Knowledge for Support
• Refers to the knowledge and experience required to ensure provision of application maintenance and support services. Support typically takes the form of investigating and resolving problems and providing information about the systems. It may also include monitoring their performance.

IT Applications:

• Knowledge and understanding of IT applications and architecture.

IT Support:

• Ability to provide optimal IT support to departments to help facilitate meeting of the Bank’s objectives.

Trouble Shooting Ability:

• Knowledge and understanding of IT diagostic tools including the replication of errors in test environments.

Debugging:

• The ability to analyse the behaviour of code to diagnose a problem and find the underlying cause. This includes but is not limited to using a debugger.

Data Analysis:

• Ability to analyse statistics and other data, interpret and evaluate results, and create reports and presentations for use by others

Interested and qualified candidates should:Click here to apply