Delkta Global – Our client, is looking for a suitably qualified candidate to fill the position below:
Job Title: Medical Director
Location: Lagos
Job Description
- Our client wishes to employ a Medical Director to ensure 100% Client Retention and Pro-actively ensure cordial relations with existing Clients and potential prospects.
Responsibilities
- Carry out on a quarterly basis for all clients, structured preventive Health programmes and provide Health improvement goals / feedback to Clients;
- Ensure that client contracting processes such as with existing businesses, new businesses and all variety of pre- and post-engagement documentation are closed out and executed in a timely manner;
- Track on a per client basis encounter and utilization data, identify and report unusual events to management;
- Based on client feedback- provide strategic input into company products and benefits which will impact positively on service delivery standards;
- Supervise and report on bi-annual patient satisfaction surveys and provide action plans for improvement.
- Supervise and actively effect the production of weekly news-letters in line with the World Health Organization Calendar on preventive Health information and topical Health care matters.
- Carry out presentations with the marketing team prospecting for new business transaction.
- Generate new businesses.
- Provide input into the process improvement initiatives of the company.
- Work closely with Account / Billing units in order to ensure that clients settle all financial obligations as at and when due.
- Carry out key and prospective client presentations in collaboration with the marketing team(s)
- Monitor excluded services delivered on approval by and ensuring prompt payment by Client;
- Constantly seek for ways and means of generating referrals and new additional business (Premium and non- premium) from existing clients.
- Communicate with clients and develop working relationships;
- Identify and escalate priority issues;
- Obtain and ensure that you have a thorough grasp of regulatory Operational guidelines, departmental policies and practices and maintain accurate documentation for compliance;
- Develop and Evaluate Patient’s satisfaction and quality of care provided for them;
- Resolving provider and enrollee complaints and grievances promptly and provide input for associated business process improvement activities.
- Perform all other related functions as assigned by your supervisor from time to time.
Competencies
- Medical Doctor with an MBBS or MBChB degree or its equivalent from a recognised University or Medical School.
- NYSC certificate or certificate of exemption
- 2 years post NYSC work experience in related field.
- Proficiency in Health Care Management;
- Good oral communication skills
- Proficiency in computer applications especially Microsoft Word and Excel
- Possess good interpersonal relationship skills;
- Strong grasp of Medical and Clinical terminologies and procedures.
Job Title: Marketing Executive
Location: Lagos
Job Description
- Our Client is looking to hire a Marketing Executive to achieve the organisation’s sales target.
Responsibilities
- Work as a member of the Sales / Marketing team to achieve business and market growth targets for the organization.
- Meet specific targets for bringing in new clients monthly.
- Negotiate contracts with potential clients to secure new business.
- Achieve significant Market penetration in accordance with set targets.
- Use sales forecasting or strategic planning to ensure the sales and profitability of HMO Plans or services.
- Carry out environmental scans and develop products as necessary to meet the needs of the target market(s).
- Participate in promotional activities, trade shows, working with agents, advertisers to market company products
- Participate actively in economic or commercial surveys to identify potential markets for plans and or services.
- Through customer engagement/feedback, generate idea concepts for new products/niche markets
- Generate reports to update management on the activities of the unit and proffer advice for business generation and overall marketing and people resourcing strategy.
- Carry out any other duties assigned by Management from time to time.
Competencies
- BSc in Marketing or any related course
- Minimum 3 years’ experience
- Good interpersonal relationship skills.
- Knowledge of Sales and Marketing
- Relationship Management.
- Financial Planning skills.
Key Performance Indicators
- Meeting Sales target.
- Meeting reporting deadlines.
Job Title: Marketing Team Lead
Location: Lagos
Job Description
- Our Client is looking to hire a Team Lead, Marketing to develop and coordinate strategy for the sales and marketing team to achieve it sales target and implement business development plans set by the management from time to time.
Responsibilities
- To lead and manage a team of Sales / Marketing staff to achieve optimal business and market growth targets set by the organization.
- Market Metro Health’s various Health Plans in achieving significant Market penetration in accordance with set organisational goals.
- Identify, develop and evaluate market strategy based on the knowledge of established objectives, market characteristics, cost and make up factors.
- Use sales forecasting or strategic planning to ensure the sales and profitability of HMO Plans or services.
- Analyze business development, monitor market trends, carryout environmental scan and develop products as necessary to meet the needs of the target market.
- Ensure effective communication of clear instructions to team members and provide feedback where necessary.
- Provide and support team members with needed training and also ensure training is put into use to ensure significant market improvement.
- Coordinate and participate in promotional activities, trade shows, working with developers, advertisers to market company products
- Conduct economic or commercial surveys to identify potential markets for plans or services.
- Implement marketing activities and policies to promote plans and services
- Negotiate contract with potentials clients to increase portfolio for new business.
- Produce reports to update management on unit activities and proffer solutions for business generation and overall marketing and people resourcing strategy.
- Generate and supervise the processing of invoices for clients and also expected to have similar oversight function with team members in ensuring that such invoices are reviewed, prepared and discharged within the time frame stipulated by the Business process guidelines.
- Carry out any other duties assigned by Management from time to time.
Competencies
- BSc in Marketing or any related course
- Minimum 5 years’ experience
- Supervisory & leadership skill.
- Knowledge of Sales Planning.
- Relationship Management.
- Financial Planning skill.
Key Performance Indicators
- Meeting Sales target.
- Team cohesion.
- Meeting reporting deadlines.
Deadline: 25th August, 2018.
Method of Application
Interested and qualified candidates should send their CV’s and Cover Letter to: humanresources@delktaglobal.com
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