Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you.
Responsibilities
- Drive effective retentions activity for existing customers through value reinforcement marketing and ensure cinema admission target are met
- Work closely with schools, corporates and universities and ensure that group booking admissions is met each week
- Work alongside Brand Manager/Head of Operations to get a clear plan and expected targets and feedback on actual performance
- Liaise with the Cinema Managers (CM) and get weekly film information to create synergy with all clients
- Manage and track group bookings and ensure information is accurate transmitted to all parties of senior management team on weekly basis
- Identify and develop corrective actions in response to trading performance and see ways to improve group booking revenue streams
- Identify new opportunities and execute test & learn activities to ensure schools, universities and corporates are engaged and patronizing our cinemas weekly
- Support all movie premier activities to drive revenue and ultimately business growth.
- Carrying out market research to seek new opportunities and new clients
- Interpreting market trends and adapting to industry changes while analyzing opportunities for growth via acquisition and performing due diligence.
Experience and Qualification
- University degree with 1+ years’ relevant marketing and social media work experience within the retail and entertainment industry.
- Outstanding analytical and presentation skills
- Strong marketing acumen
- Highly presentable and articulated approach to deal with a large variety of groups
- Attention to detail and ability to bring groups clients to cinema to enjoy our services
- Able to deliver results and driving group projects to boost other income revenue
- Strong team mentality and ability to build and maintain open and honest communication
- Capability to generate original ideas, even in the midst of ambiguity
- Responsibility and ownership of activities combined with a self-starter approach
- Commitment to self-development
- Good understanding of the industry and key issues affecting our business
Job Title: Stock Controllers
Responsibilities
- The Stock Controller is responsible for managing stock, reducing business costs and increasing sales.
- He/she is expected to control stock movement, delivery, issuance, inventory and stock holding to avoid losses or theft.
- He/she will also be responsible for making sure the team is regularly provided with stock items and as when needed.
- Ensuring a smooth ordering and timely delivery of concession from suppliers.
- Analyzing sales records and forecasting future customer needs; analyzing and interpreting trends to facilitate stock management.
- Taking cognizance of buying trends & customer needs when placing orders.
- Ensuring high standards of quality are maintained when accepting all stocks.
- Ensuring stock items are received in the approved quantities and in good condition.
- Ensuring all stock items are stored in their appropriate units.
- Managing stock levels, ensuring fast moving, slow moving, damaged stocks are flagged to the Cinema and Brand Manager.
- Performing weekly stock counting and advising store manager on customer needs
- Ensuring stock movements are accurately recorded and presented.
- Working with Cinema Manager to ensure the minimum stock levels are monitored and maintained.
- Ensuring stock reorder cycles are maintained, monitored and adjusted as required.
- Ensuring daily, weekly and monthly reconciliation of stock.
- Providing Cinema Manager and Brand Manager with regular stock updates.
- Conducting daily stock issuance to team members and reconciliation to avoid or report stock loss and damage immediately.
Experience and Qualifications
- A minimum of an OND in a relevant field
- One-year work experience in a similar role
- Demonstrated analytical prowess – with strong Excel skills for stock keeping
- Enthusiasm
- Numerical skills
- Verbal communication skills
- Team working skills
- Organizational skills
- Relationship management skills
- Negotiation skills
- Resourcefulness
Job Title: Janitors
Responsibilities
General cleaning of the cinema screens and areas to ensure spotless, which include:
- Cleaning, stocking and supplying designated facility areas[ sweeping, dusting, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.
- Dust furniture, walls, machines, and equipment
- Performing and documenting routine inspection and maintenance activities.
- Carrying out heavy cleaning tasks
- Vacuum clean the floors, upholstery and walls within reach
- Emptying of refuse containers and removing to disposal areas
- Cleaning of the screens after every movie, getting rid of trash and hand over of forgotten items to the cinema manager/ supervisors.
- Cleaning of speakers and other areas in the screens.
- High dusting of walls, pipes and curtain rails
- Spot cleaning of floors, spillages, breakages etc
- Cleaning of internal and external steps, entrances, outside display signs, glass etc
- Other duties commensurate with the post which may be required from time to time to ensure the effective running of the cinemas.
Experience and Qualification
- FSLC certificate
- Proven 2 – 3 years working experience as a janitor
- Ability to handle heavy equipment and machinery
- Knowledge of cleaning chemicals and supplies
- Familiarity with Material Safety Data Sheets
- Requisition supplies and equipment needed for cleaning and maintenance duties
Responsibilities
- To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage
- To pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third-party contractors and team members
- To plan, perform and manage operational tasks within the cinema
- To effectively communicate daily to all team members/team leaders all relevant initiatives, promotional activities, targets and business/operational priorities
- To manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times
- Guaranteeing the cinema team meet and exceed guest-service standards
- Ensuring proper staffing in each area of the cinema
- Performing daily opening and closing operational duties, with an eye for detail
- Proven performance management skills. Actively helps others to improve their performance and clarifies expectations of employees’ performance and provides constructive feedback and advice.
- Ensure the safety of employees and Guests by complying with Company Standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
- To implement, maintain and adhere to Operations Standards, Company Policies and Procedures and initiatives.
- To deliver excellent Guest service through highly trained and engaged teams
Experience and Qualification
- BSc/ HND/BA
- Excellent Interpersonal skills
- Good Management skills and Innovative
- Good problem solving
- Team Player
- High attention to detail.
- Result Oriented
- Ability to lead and motivate employees
- Proven track record of Target performance
- Proven record of providing a high level of guest service and commitment to exceeding guest expectations
- Able to achieve/ exceed set targets through, innovative strategies, team drive and strong leadership.
Responsibilities
- Set up and adjust picture projectors and screens to achieve proper size, illumination, and focus of images, and proper volume and tone of the sound.
- Clean and maintain the projection equipment.
- Liaises with the cinema manager and supervisors on scheduling and projection coordination for the best technical delivery.
- Ensure all equipment are working properly
- Ensure all equipment are properly serviced with extra care according to plan
- Ensure equipment room is always dust – free, clean, well ventilated and maintained
- Health and Safety standard are followed and no risks for cinema business
- To ensure the running advertisements and trailers in the correct order.
- Checking that sound is operating correctly and at the right volume.
Experience and Qualification
- University degree with 1+ years’ relevant projection, IT, technical field with an extensive understanding of audio and projection systems.
- Good understanding of computers and common presentation software is important
- Ability to problem solve under pressure.
- Good IT and technical skills.
- Exceptional customer service and people skills
- Ability to work in a team environment
- Knowledge with editing of media / video materials, such as raw footage / trailers
- At least 1 – 3 years’ experience in a similar role: Cinema, Projection, etc
Job Title: Cinemas Team Members
Responsibilities
- Sells and processes payment of movie tickets, vouchers, passes, or facility memberships from customers at cinema events.
- Disseminate movie information to guests: current movies, upcoming movies, movie genres and information to turn inquiry to sales.
- Maintains a professional attitude with sincerity and enthusiasm reflecting the company’s commitment to guests.
- Attends to customers at the cinema and ensures the seating and safety of guests in all screens.
- Offers the highest level of customer service possible to guests, donors, visiting artists, artist management, customers, and any other member of the public or administration they may encounter.
- Sale of retail product sales including popcorn, hotdog and other items as per company guidelines
- Responsible for the preparation of some retail items including popping of corn, display of drinks, preparation of hot dogs and other speciality items. This demands speed and working in a hygienic environment
Experience and Qualification
- Minimum of GSCE/OND
- 1- 2 years work experience in a hospitality, retail or entertainment industry
- Basic Maths Skills
- Customer service skills
- Be passionate about movies
- Basic Computer Literacy
- Excellent problem-solving skills
- Excellent communication skills in English language
- Strong work ethics
- Team working skills
Job Title: Cinema Supervisors
Responsibilities
- To support the Cinema Manager in driving and exceed site budget, ensuring that the team understands daily targets, KPIs and product knowledge.
- Ensures Daily Guest Service is prioritised and implement exceptional guest service standard to
- Deal with any issues may need attention. Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guest’s expectations. (Be positive & motivate the team)
- Ensure Retail Concession Area is stock up and stock is available (till tickets, sweets, popcorn and drinks)
- Follow daily cashing up procedures and security policy to protect assets and retail revenue. Any cash difference must be resolved and monitored immediately
- Be firm and take immediate action for any Cash or Security Breach to all Box Office/Concession staff
- Ensure Box Office/Concession staff are presentable and have correct uniform
- Ensure Box Office /Concession cinema staff are trained on guest service standards
- Ensure other income are recorded and other concession third party revenues are monitored and submit report to CM weekly.
- Maximize sales by ensuring there is availability of concession stock items and new movie releases, escalating any operational challenge with the Cinema Manager/ Brand Manager immediately to prevent sales loss.
Experience and Qualification
- OND/ HND/BA Degree
- 2 – 3 years’ experience in a retail, hospitality or entertainment industry.
- Excellent Interpersonal skills
- People and interpersonal skills
- Computer literacy (MS Office suite – Word, Excel, Power Point, etc)
- Time management abilities
- Problem solving skills
- Ability to work well under pressure and within set tight deadlines
- Proven record of providing a high level of guest service and commitment to exceeding guest expectations
- Able to achieve set targets through team drive and leadership.
- High level of work quality, sets high standards and encourages above average performance
- Enthusiastic and self-motivated, action orientated and willing to make decisions and take appropriate actions
- Is able to plan a course of action to achieve, monitor and control tasks effectively and efficiently
Method of Application
Applicants to send cv and application letter to
jobs@vivacinemas.com
Please use Location/ Job Position / Name as Subject.
Example:
Enugu / Team Member / Thomas Ogwu
Leave a Reply