Growth in Value Alliance (GV Alliance) Partners – Our client, a Lagos based Bank, is recruiting suitably qualified candidates to fill the position below:
Job Title: Team Lead, Business Engagement Management
Location: Lagos
Job Objective
- To oversee and direct the process of delivering projects /business requests, as well as provisioning and testing of IT related business products and services, including administering the framework for effective root cause analysis.
Job Function
- Ensure the effective examination of released solutions under controlled conditions and ensure the elimination of sub-optimal performance by ensuring only solutions that have passed the set quality assurance standards are released into production.
- Act as a first line of support for testing, by planning and coordinating team of testers and activities across all modules, while using defined QA process.
- Develop and maintain an up to date framework for conducting RCA for all major IT service failure.
- Articulate and recommend improvement opportunities based on RCA conducted.
- Develop relationships with key stakeholders and manage their expectations.
- Work with SBU/BRR to prioritize business requests and portfolio being managed by IT Group.
- Ensure a proper quality assurance process is in place, as well as maintain strict compliance with it.
- Supervise and ensure used test cases are written correctly to cover all test scenarios and ensure formal sign-off on all testing deliverables and events.
- Manage the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).
- Perform the duties of a Tester aside from coordination; testing application to ensure it is working as specified, including use of test cases or on an ad-hoc basis, reports defects and other issues found during testing in the defect tracking system.
- Provide bi-weekly status reports on all QA activities.
Requirements/Educational Qualification
- First degree in a Physical or numerate science or engineering.
- ITIL Certification.
Work Experience:
- 6 years relevant experience.
Professional Competencies
Core:
- Change Management.
- Quality Assurance.
- Quality control.
- Business Analysis.
- Release Management.
- Solution Architecture.
- System Integration.
- Testing.
Non Core:
- System Design.
- Programming/Software Development.
Job Title: Database Administration and Critical Infrastructure, Lead
Location: Lagos
Job Objective
- To manage the Bank’s database to ensure optimal uptime and system integrity which delivers support to the business strategy of the Bank that is achieved through Information Technology.
- The Job Profile indicates that the job holder should be capable of collecting information and imparting it to others.
- The job occupant whilst being adaptable by nature will need to ensure strict conformity with rules, systems and protocol. The area of work is likely to have some administrative, specialist or technical aspects and the person fulfilling the role should have the persistence to see a job through to conclusion.
- The incumbent should be dependable, loyal, a good listener and enjoy working in a logical and systematic manner. Standard operating procedures are important aspects of this role and as such, it will require an individual who is organized, structured, self-controlled and capable of communicating facts within the required area of knowledge and expertise.
- The person fulfilling this role should be consistent in approach, analytical, sensitive, precise and compliant.
- The environment wherever possible should be free of confrontation and the person occupying the role should be non-aggressive by nature.
Job Function
- Ensure 100% availability and effective usability of the database by end users concurrently.
- Responsible for non-corruption, performance, integrity and the security of the database.
- Ensure strict compliance to Back-up and recovery procedure to ensure data is available at all times.
- Deliver adequate support to application development teams on server/storage requirements.
- Make recommendations and carry out necessary tests when there is need to commission/ install new applications as well as customizing/tuning existing applications in order to make them fit for purpose.
Requirements/Educational Qualification
- First Degree in Numerate/ Physical Science or Engineering.
Experience:
- 5+ years cognate experience.
- Good working knowledge of Windows, Unix and Linux operating systems. Knowledge of Oracle and MS SQL database administration.
- Storage Infrastructure Administration.
The behavioral competency for the job includes the ability to:
- Remain rational when dealing with others, work within organizational requirements, be systematic and factual when dealing with colleagues, and handle conflict adopting a logical and unemotional approach until a solution becomes achievable.
- Introduce monitoring systems that identify whether individuals or the organization are achieving their objectives, as well as any variances in terms of goals and timescales. Ensure that corrective action plans are formulated and implemented.
- Work within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or product provided.
- Evaluate situations, calculate and reduce risk, justify and defend accuracy, give reasons for views and generally provide shrewd judgment in any situation.
- Be persistent in problem solving, seeking solutions through the expertise of both self and others. Research all the facts with care and resolving problems in a timely and thorough manner.
- Remain self-controlled when opposed and people become uncooperative or aggressive, be prepared to listen to what others say and feel, deal with conflict in an accommodating manner and use practicality as a method for reaching a solution.
- Be confident when dealing with uncooperative people and encourage them to implement imaginative solutions to challenging problems.
- Encourage people to communicate effectively and, through example and expertise, create participative attitudes.
- Seek direction and authority from others when and if appropriate, and achieve set goals in a non-assertive and efficient manner.
Professional Competencies
Core:
- Database Administration.
- Knowledge of Oracle and MS SQL.
- Application Support.
- Knowledge of troubleshooting hardware and operational systems.
- Knowledge of relevant policies and regulations.
- Research Orientation.
- Data / Information Management.
- Stakeholder Management.
- Data / Information Management.
- Negotiation.
- Business Presentation Skills.
- Customer focus.
- Vendor management
Non Core:
- Reporting.
- Project Management.
How To Apply
Interested and qualified candidates should send their updated CV’s (in MS Word format) to: contact@gvapartners.com and reference recruitment@gvapartners.com with “Job Title” as the subject of the mail.
Application Deadline 12th September, 2018.
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