The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.
We are recruiting suitably qualified candidates to fill the position below:
Job Title: Business Manager
Location: Abuja
Reports To: Head, Retail Sales North
Supervises: All Pofessional Sales Staff
Job Summary
Upskill and motivate Sales Executives towards effectively implementing sales strategies for retail insurance sales.
Functions & Responsibilities
Supervise sales of insurance products from all Spokes
Supervise Sales Executives
Role play with key prospects through the sales process; understand customer needs and then propose approaches for handling objections and closing business
Monitor Sales Executives liaison with customers
Actively seek new business opportunities and client accounts, do presentations to defend and convert business
Review Sales Executives sales reports to establish trends and identify areas for improvement
Identify appropriate product mix for Sales Executives
Identify viable sales strategies to be implemented by Sales Executives
Manage and maintain weekly, monthly and all required sales reports
Manage development plans for Sales Executives e.g. coaching
Identify trends in retail business and proactively advice Group Head on potential actions to take.
Identify and escalate actual and/or potential operational and administrative issues to the Group Head’s attention
Assist in identifying required resources and personnel to achieve revenue budget of the group
Negotiate rates with underwriters
Presentation of the hub’s performance at the company’s MPR, QBR & Budget meetings
Carry out spot check on spokes from time to time
Seek approval for accepting/processing transactions when required
Carry out appraisal for Sales Executives
Ensure that Sales Executives capture complete and accurate information on the CRM database
Any other assignments given by the Group Head
Qualifications
First degree in any discipline
5 years’ experience in Financial Services in which 2-3 years’ of the experience should be in the Insurance Business (Underwriting or Sales)
Professional Qualification:
CIIN/CII is an added advantage
Skills / Competence Requirements:
Good knowledge of Insurance Products
High level of initiative and ability to work with minimal supervision
In addition, prospective candidate should have:
Advanced Technical Knowledge of Insurance Business
Intermediate Financial Analysis Skills
Advanced Analytical Skills
Intermediate Computer Skills
Advanced Business Writing Skills
Advanced Negotiation Skills
Advanced Relationship Management Skills
Advanced Presentation Skills
Job Title: Head Retail Sales
Location: Abuja
Reports To: Divisional Director, Retail
Supervises: Business Managers (Abuja I-III, Minna, Kaduna, Bank Branches (Kano, Jos & Lakoja)
Job Summary
To supervise and manage the activities of the company towards the development of viable and sustainable retail products and services distribution network.
Functions & Responsibilities
Supervise and closely monitor the Group’s activities to ensure that key performance indicators set out for each year are met
Ensure the development of distribution outlets across viable economic locations within the country
Ensure the continued growth and expansion of AXA Mansard market share within the distribution market space
Supervise the recruitment, training, development and performance appraisal of Professional Sales Staff
Supervise, manage and mentor the Business Managers to ensure that they are able to develop and run viable business offices in their respective locations
Ensure that all team members have and maintain a detailed knowledge of company’s products and services and uses suck knowledge to maximize the sale of appropriate products that meets the needs of the customer
Ensure adequate development and optimal utilization of the CRM platform to enhance overall customer experience
Ensure all customer data and transactions history is complete, current and up to date on the CRM platform
Constantly maintains high level presence at social functions and events to enhance AXA Mansard market presence
Develops clear succession plan for the respective roles within the Group
Develops and coordinates all strategy development plans for the continued growth of the team and the business
Carry out any other assignment that might be delegated by the Divisional Director
Qualifications
Minimum of B.Sc in any discipline.
10 years’ experience in Financial Services in which 5 years’ of the experience should be in the Insurance Business (Underwriting or Sales)
Professional Qualification:
CIIN/CII is an added advantage
Skills / Competence Requirements:
Excellent knowledge of Insurance Products
Excellent Technical Knowledge of Insurance Business
People management skills
Ability to speak local dialect will be an advantage
Prospecting and closing skills
Personal Qualities/Attributes required:
High level of initiative and ability to work with minimal supervision
Excellent Financial Analysis Skills
Excellent Analytical Skills
Proficient Computer Skills
Excellent Business Writing Skills, Negotiation Skills, Relationship Management Skills & Presentation Skills
Application Deadline 27th September, 2018.
Job Title: Head, ICT_Insurance
Location: Lagos
Reports To: Executive Director
Supervises: ICT Team Members
Job Summary
To define and ensure the adherence to appropriate ICT framework and procedures so as to minimize non-compliance with the policies & procedures as well as regulatory requirements
Functions & Responsibilities
Providing technical leadership, foresight and senior level ICT advice and information to meet needs and guide strategic and operational decision-making of the Board & Management of the firm;
Building on, implementing and communicating the firm ’s ICT strategy, operational plan, policies, procedures, systems and tools, ensuring these are tailored and adapted to suit the realities and needs across all levels of the organization;
Providing training and support for sound ICT management at all levels of the organization;
Working with relevant departments to monitor compliance with ICT policies and procedures across the organization and providing ICT quality control in all areas of the organization as required;
Providing a secure and efficient System & Network infrastructure to support the firm’s ICT requirements;
To Create and keep under review an inspiring, compelling, forward looking and customer-centric vision for ICT within the firm which will help us
To win and deliver business and build our reputation further; work with all departments to secure the necessary resources to put in place the actions to achieve that vision.
To Lead, manage, motivate and develop the ICT Team so that they are valued by the organization and able to meet firm’s expectations.
Key Performance Indicators
Providing technical leadership, foresight and senior level ICT advice and information to meet needs and guide strategic and operational decision-making of the Board & Management of the firm;
Working with relevant departments to monitor compliance with ICT policies and procedures across the organization and providing ICT quality control in all areas of the organization as required;
To Lead, manage, motivate and develop the ICT Team so that they are valued by the organization and able to meet the firm’s expectations
Writing technical responses to all Business-ICT requests and technical solution concepts and presentations to meet business needs and objectives.
Qualification & Requirements
First degree in any discipline.
Relevant Masters’ degree will be an advantage
Minimum of 8 years Information Technology experience within the Insurance Services Industry will be an added advantage
Skills / Competence Requirements:
Sound knowledge of Insurance processes will serve as added advantage
Knowledge of NAICOM and other regulatory guidelines
Operational risk
Generic Skills:
Integrity Independent minded
Analytical skills
Attention to details
Problem solving skills
Resilience and Tenacity
Relevant ICT Skills (Cisco,Premia Software etc)
Interpersonal skills
Good communication skills (oral & written)
Supervisory Skills:
Leadership
Coaching
Initiative/Entrepreneurship/ taking ownership
Conflict management
Organization & coordination
General managerial /administration
Job Title: Head, Research Strategy and Corporate Communication_Insurance
Location: Lagos
Job Description
Ensure the bank is highly visible through cost effective media campaigns
Advice the management on the company’s strategy views
Brand Management.
Daily management and updating of all business information on the banks web site
Arrange and manage events designed to promote the bank’s business (e.g. AGMs, Customer Fora, Product Launches etc.)
Internal communication to the firm’s stakeholders through e-mails and other agreed channels
Daily newspaper review and posting on internet
Tracking of relevant business information from the daily newspaper for future research activities
Strategy
Track development within the industry and report to management
Generate papers for public presentation for the Chief executive and the chairman.
Establish and maintain a formidable media relationship to douse all negative reporting.
Consistently communicate the activities of the bank to its internal stakeholders
Generate strong public awareness for the bank business through the media
Ensure good media positioning for the bank and build strong image for the Chief Executive
Maintain a positive public perception amongst the stakeholders
KPI’s:
Improved image perception among stakeholders
Number of times the firm’s activities are mentioned in various newspapers
Zero negative report
Timely circulation of e-mails etc (One per Quarter)
Quality relevance and frequency of information and reports
External and internal surveys on brand quality, perception, and awareness
Impact of information provided on the banks business and activities.
Timeliness of information and reports
Customers feedback
Internal and external improved public perception of the firm’s Strong relationship with the media that douses all negative perception
Strong image bank account for the CEO
Strong media appearance of the CEO
Professional Requirements
First degree in any business discipline
Minimum of 8 years, with experience in brand management/ corporate communications
Job Title: Head, Human Capital Management_Insurance
Location: Lagos
Job Type: Full Time
Reports To: Managing Director
Supervises: HCM Members
Job Summary
To define and ensure the adherence to appropriate Human Capital Management framework and procedures so as to minimize non-compliance with policies & procedures as well as regulatory requirements.
Functions & Responsibilities
Deliver recruitment services and advice to hiring managers within the business in order to manage expectations
Deliver a full HR generalist advice service in line with the organizations policies and procedures
Ensure workforce is performance driven
Enforce and ensure compliance to all legal and regulatory requirements pertaining to employee management
Being involved in yearly reviews and staff appraisal
General knowledge of various employment laws and practices
Excellent interpersonal and coaching skills
Ability to work with various departments and foster teamwork
Ability to work independently with minimal supervision
Able to collect and interpret data-based measurements to demonstrate the effectiveness or failure of the recruitment system from position opening to on boarding
Skills in database management and record keeping
Ability to maintain the highly confidential nature of human resources work
Excellent organizational skills
Must be able to identify and resolve problems in a timely manner
Formulate HR Strategies within the company that will ensure the availability of highly skilled and motivated employees
Skills / Competence Requirements:
Sound knowledge of Insurance processes will serve as added advantage
Knowledge of NAICOM and other regulatory guidelines
Operational risk
Generic Skills:
Integrity
Independent minded
Analytical skills
Attention to details
Problem solving skills
Resilience and Tenacity
Relevant ICT Skills (Cisco,Premia Software etc)
Interpersonal skills
Good communication skills (oral & written)
Supervisory Skills:
Leadership
Coaching
Initiative/Entrepreneurship/ taking ownership
Conflict management
Organization & coordination
General managerial /administration
Qualification & Requirements
First Degree in any discipline. Relevant Masters’ Degree will be an advantage
Minimum of 15 years post qualification experience in Human Resources Management within the Insurance Services Industry will be added advantage,
Job Title: Chief Marketing Officer
Location: Lagos
Reports To: Executive Director
Supervises: All Marketing Team Members
Job Summary
To define and ensure the adherence to appropriate Marketing framework and procedures so as to minimize non-compliance with the policies & procedures as well as regulatory requirements
Functions & Responsibilities
Facilitate growth, sales and marketing strategies for the organisation
Develop segmentation, competitive analysis/market intelligence prospecting, lead generation, product and market development, pricing, promotions, communications and budgets, sales force effectiveness, strategic planning, services units and revenue
Retention and growth
Develop programs with quantifiable objectives to measure results
Implement and manage marketing budget
Leverage data and analytics to drive insights
Prepare overall marketing strategy
Modify or redirect business intelligence strategy
Increase revenue generation
Oversee and direct the efforts of the marketing team
Oversee the development of new products
Key Performance Indicators
Conducts Company’s marketing strategy
Comes up with various responsibilities, from marketing communication, market research, distribution channel management, to product development, sales management and pricing
Perform risk mitigation
Prepare overall marketing strategy
Develop and measure key metrics around the business including user acquisition, conversion rates, engagement rates, satisfaction and renewal rates
Create product roadmap
Qualification and Requirements
First degree in any discipline
Relevant Masters’ degree will be an advantage
A recognized professional certification such as CIIN will be an added advantage, etc.
Minimum of 15 years post qualification experience within the Insurance Services Industry.
Skills / Competence Requirements:
Sound knowledge of Insurance processes will serve as added advantage
Knowledge of NAICOM and other regulatory guidelines
Operational risk
Generic Skills:
Integrity
Independent minded
Analytical skills
Attention to details
Problem solving skills
Resilience and Tenacity
Interpersonal skills
Good communication skills (oral & written)
Supervisory Skills:
Leadership
Coaching
Initiative/Entrepreneurship/ taking ownership
Conflict management
Organization & coordination
General managerial /administration
Application Deadline 21st September, 2018.
How to Apply
Interested and qualified candidates should send their CV’s to: careers@workplacecentre.com using “Job Title/Location” as the subject.
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