First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the vacant position below:
Job Title: Head, E-Products Settlement
Ref Id: 1800002C
Location: Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Description
- Daily supervise the activities of the five sub-units, namely:
- MasterCard Settlement
- VISA Settlement
- E-tranzact Settlement
- Interswitch Settlement
- In-House Processes & Support
- Manage the unit for timely and accurate settlement of ALL e-transactions on ALL e-channels offered by the bank. These transactions include:
- International transactions done by FBN issued cards
- Domestic transactions done by FBN issued cards on channels deployed by other Banks
- Transactions done on FBN deployed channels by cards issued by other Nigerian Banks
- Transactions done on FBN deployed channels by cards issued by international Banks
- Transactions done on FBN deployed channels from directly from First bank accounts (e.g FirstCheckOut and BAP transactions)
- Interface and work with FINCON on requests for the unit from internal and external auditors as well as implement audit recommendations.
- Provide accounting procedures (online and settlement entries) for new e-products being launched by E-business Group, Transaction Banking Group and any other section of the bank whose products leverages on the switches. Also ensure that these procedures are smoothly implemented.
- Liaise with stakeholders for review of existing settlement processes with a view to providing automation required for increased efficiency and amendment/correction/enhancement of existing application.
- Handle all administrative matters relating to the Unit, staff and other resources including provision of information on duties and responsibilities and other staff data to such Departments and Units as HCMD, First Academy, Internal Audit.
- Ensure the timely and accurate remittance of collections via the Bank’s Branches on the various e-payment platforms deployed in the Bank, to the various billers in line with agreed SLAs.
- Ensure timely processing and dispatch of Diaspora Banking customers PIN requests as well as effective and timely collection, collation and dispatch of Visa debit card PIN mailers requests to Branches.
- Manage the timely resolution of issues relating to e-transactions with the Switches, Third Party Processors and Correspondent Bank
Qualifications
- Minimum Education: 1st Degree in a numerate discipline
- Minimum experience: 8 years, 3 of which must have been spent in e-Banking/Products.
Interested and qualified candidates should:Click here to apply
Job Title: Team Lead, Innovation Opportunity Management
Job ID: 1800002D
Location: Lagos
Schedule: Regular
Shift: Standard
Job Type: Full-time
Job Descriptions
- Liaise with internal stakeholders and external partners to identify innovation opportunities that align with the Bank’s strategic objectives
- Review emerging trends within the Banking industry as well as other applicable industries
- Develop use cases for new trends or solutions that are applicable to the Bank
- Provide support in the development of an innovation evaluation criteria
- Assess and prioritize potential innovation opportunities in line with approved evaluation criteria
- Liaise with required stakeholders in developing business cases for selected innovation initiatives
- Work with Innovation champions across the BUs to ensure innovation initiatives are successful implemented across the Bank
- Assign and delegate tasks and responsibilities to appropriate personnel
- Track benefit realized from implementing each innovation initiatives against benefits stated in business case
- Proactively manage changes in initiative scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action
- Develop presentations, reports and provide update on implemented initiatives with respect to approved business case to the Bank’s Innovation committee
- Conduct review of executed innovation initiatives against approved business case and make recommendations for possible improvements
- Perform any other duties as assigned by Head, Enterprise innovation unit
- As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
Qualifications
Education:
- Minimum of Bachelor’s degree, with a minimum grade of 2.2
- Project Management certification will be an added advantage
Experience:
- Minimum of Ten (10) years relevant working experience working in an innovative environment covering a range of multiple functional areas
- Experience with managing idea generation and management process
- Experience that span across start-ups and large corporate environments with extensive network within the startup ecosystem
- Experience with Program Management or Project Management Office desirable
- Supervisory experience
Interested and qualified candidates should:Click here to apply
Job Title: Team Lead, Innovation System Manager
Ref Id: 1800002E
Location: Head Office, Lagos
Job: FBN GEN. Job Family
Organization: MD/CE Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Job Description
- Support the design of First Bank’s innovation system in line with the Bank’s approved innovation strategy
- Design and drive the implementation of the Bank’s internal idea generation platform
- Design and run Innovation campaigns as scheduled
- Evaluate and rank campaign results
- Present top 5 ranked results to campaign sponsor for selection of winning entry
- Develop a holistic communication plan to disseminate information to all stakeholders throughout the campaign cycle
- Oversee prototype development and end user testing
- Liaise with relevant implementation unit responsible for implementing successful prototype and agree implementation timelines and resources required
- Monitor and track the implementation of innovation based projects across approved milestones and deliverables
- Prepare report detailing status update for all approved innovation initiatives
- Proactively manage changes in initiative scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action
- Ensure adequate documentation for all innovation initiatives approved by the Bank’s Innovation committee
- Provide support in scheduling and making preparations for innovation committee meetings as scheduled
- Liaise with internal stakeholders e.g., HCMD and MCC to design and implement an innovation culture program for the bank
- Design and implement an innovation training program for the bank
- Supervise the activities of innovation analysts or other project team members and enabler teams working on assigned projects
- Perform any other duties as assigned by Head, Corporate Transformation
- As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
Qualifications
Education:
- Minimum of Bachelor’s degree, with a minimum grade of 2.2
- Project Management certification will be an added advantage
Experience:
- Minimum of three years working experience in Innovation system management
- Experience in the implementation of innovation initiatives, managing transformation, change management or other strategic projects
- Experience with Program Management or Project Management Office is desirable
- Supervisory experience.
Interested and qualified candidates should:Click here to apply
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