CARE International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.
We are recruiting to fill the position below:
Job Title: Case Worker
Locations: Bama & Ngala, Borno
Position Type: Regular/Full term
Slot: 1 per location
Job Description
The Case Worker provides direct support and case management to vulnerable women and girls as part of the CARE team in Bama/Ngala in the including:
- Case management services located in Women and Girls’ Community Centers or community-based safe spaces;
- Emotional support groups in Women and Girls’ Community Centers and/or community-based safe spaces;
- Psychosocial activities in Women and Girls’ Community Centers and/or community-based safe spaces.
Specific Duties And Responsibilities
Provide direct support and care to vulnerable women and girls through survivor centered approach:
- Provide survivor centered case management. Case management services include:
- Basic counseling and psychosocial support
- Assessment of needs and resources
- Developing safety and action plan
- Implementing the plan
- Appropriate follow-up and referrals
- Case closure (if and when appropriate)
Monitoring & Reporting:
- Support the maintenance of the CARE’s case management system and the GBV Information Management System.
- Complete the case management quality assessment tool on monthly basis
- Support tracking of activities’ beneficiaries using agreed M&E tools
- Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management, and reporting requirements are followed
Other:
- Other duties as assigned by the supervisor to enable and develop CARE program
Qualifications
- Diploma in Social Sciences Studies
- At least six months of counseling experience with issues relating to violence against women and girls, gender and development, child protection or social change
- Clear understanding of gender inequality, and issues surrounding violence against women and girls.
- Ability to maintain confidentiality and respect for clients at all times essential.
- Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
- Ability to work as a member of a team essential.
- Ability to speak Hausa, Kanuri or Shuwa
Conditions
By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to:
- Fraud
- Sexual Harassment, Exploitation, Abuse and Child Abuse
Job Title: Data Clerk Agent
Locations: Bama & Ngala, Borno
Slot: 1 per location
Position Type: Regular/Full term
Key Areas of Accountability
- Data entry of all MEAL data using a provided database;
- Conducting basic analysis of collated data for reporting purposes;
- Management of the database;
- Assisting in Designing Format for Field Data Collection related to child protection activities in the field.
- Designing, Updating, Cleaning, Maintenance and Backing up of Various Databases
- Support bi-weekly situation report output tracker production
- Upload all case management forms to the GBVIMS (GBV Information Management System)
- Provide weekly, monthly, and on need-basis Reports
- Provide technical support to the case workers on the GBVIMS forms use and documentation.
- Providing Assistance to the office staff in preparation of Documents, Presentations, Spreadsheets
Qualifications and Experience
- University Degree
- One-year relevant work in a NGO or in the private sector
- Trained in data management and with at least one-year experience working with Excel managing databases
- Strong IT skills particularly Access, Word and Excel
- Enthusiasm, motivation, self-confidence, and a proactive approach to problem solving
- Excellent interpersonal skills and can work as part of a team
- Intermediate level in written and spoken English
- Ability to speak Hausa, Kanuri or Shua is required
Conditions
By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to:
- Fraud
- Sexual Harassment, Exploitation, Abuse and Child Abuse
Job Title: Psychosocial Assistant Officer
Locations: Bama & Ngala, Borno
Position Type: Regular/Full term
Reporting Line: Report to Project Manager (ECHO)
Slot: 1 per location
Summary
- The Psychosocial Assistant Officer will be responsible for the provision of quality survivor-centered case management/psychosocial support services to GBV survivors in Borno.
- She/he will be based in Bama/Ngala.
- The position reports to the Project Manager and works with a team of workers.
Key Responsibilities
Case management/Psychosocial support:
- Provide professional psychosocial and confidential services to survivors of GBV, grounded in the CARE’s holistic, survivor-centered case management approach.
- Facilitate access sexual assault survivors access to clinical care at the support centres
- Ethically and confidentially document client information through accurate filling of CARE provided intake forms and ensure confidential and safe storage
- Support the maintenance of the CARE’s case management system by maintaining client confidentiality
- Regularly update the GBVIMS data base with information collected in the intake forms during case assessment and action plan.
Monitoring and evaluation:
- Participate in interpretation of the analyzed data on GBV reporting trends to inform intervention areas.
- Participate in the development of case management monitoring systems and ensure consistent use and application.
- Participate in preparation of relevant reports regarding the CARE’s psychosocial activities.
Trainings and capacity building:
- Provide ongoing couching and mentorship to refugee para-counsellors supporting case management services.
- Identify and build the capacity of community based groups to provide ongoing psychosocial support to GBV survivors to facilitate their long term recovery.
- Participate in capacity building of other service providers and community based structures to ensure that survivors receive compassionate support
Coordination and Advocacy:
- Make timely consent based interagency referrals for survivors in need of other services.
- Participate in the interagency case review meetings as need be.
- Follow-up with service providers, community based support groups and the survivors themselves to ensure GBV survivors receive timely support.
- Coordinate discrete home visits by the refugee para-counsellors that minimize potential risks to survivors and the involved staff.
- Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community.
- Participate in psychosocial assessment of women registering for women center activities and support the women empowerment supervisor to run group therapy and psycho education activities at the women center.
- Coordinate other support services for individual survivors with other team members such as the legal officer for those in need of legal aid.
Administrative:
- Maintain transparent and accountable records of beneficiaries issued with non-food items
- Identify material needs of GBV survivors and initiate purchase requests to respond to the needs in line with approved budgets.
- Support the lead counselor in managing assets/inventory assigned to the support centers
Required Qualifications & Competence
- Degree in Counseling and/or Psychology Social Sciences. Diploma holders with extensive work experience will be considered.
- Minimum 2 years of direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
- Clear understanding of gender, abuse of power, and issues surrounding violence against women
- Able to maintain confidentiality, counseling ethics and uphold the rights of GBV survivors at all times.
- Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
- Able to work as part of a team.
- Strong knowledge of computer applications, including MS Word and Excel.
- Willing to work in a remote location.
- Ability to speak in Hausa, Kanuri and Shuwa is strongly required.
Conditions
By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to:
- Fraud
- Sexual Harassment, Exploitation, Abuse and Child Abuse
Job Title: GBV Assistant Officer
Locations: Bama & Ngala, Borno
Position Type: Regular/Full term
Report to Project Manager
Slots: 2 Openings (1 per location)
Job Summary
- The GBV Response Assistant must work to ensure understanding and adherence to a survivor-centered approach, actively work to reduce stigma and mitigate potential harm in the delivery of services, as well as facilitating access for people of different ages, genders, people with disabilities and other socially marginalized groups
- In particular, the incumbent will undertake the tasks outlined below.
Specific Responsibilities and Tasks
Responsibility 1: GBV Assistant (60% of time)
- Facilitate and oversee the planning and implementation of GBV activities.
- Lead/Facilitate all qualitative assessments (Focus Groups Discussions) to better understand the risks of GBV inside both the IDPs camp and host community to map points of service for GBV survivors, and to identify support structures.
- Regularly conduct field monitoring and supportive supervision to provide feedback and guidance to staff to improve the services provided
- Plan, organize and facilitate trainings and coaching for Social workers to improve their capacity to provide psychosocial and case management services in a survivor-centered approach.
- Initiate planning for longer-term GBV prevention and response activities, including referral pathway and standard operating procedures.
- Identify and document lessons learned and good practices.
- Coordinate with all relevant actors and actively participate in Protection and other meetings to put multi-sectoral prevention and response in place
- Provides technical and programmatic support for GBV-related research and assessments.
- Identifies and disseminates latest research and good programming practices on GBV protection issues.
- Perform any other duties as may be required by the Supervisor
Job Responsibility 2: Monitoring, Evaluation, Accountability and Learning (MEAL) and Reporting of ECHO grants (20%):
- Ensure indicators in the approved results and logical framework sections of the single forms (Proposal) are tracked and closely monitored in line with ECHO’s guidelines for M&E and menu of indicators;
- Ensure beneficiary feedback is part and parcel of the ECHO grants MEAL systems so that participants views on the programs’ relevance and success are regularly collected and analyzed;
- Writes and support direct reports to write briefs, human interest stories and papers that can be used for advocacy or information purposes;
- Facilitate and document regular project reviews with CARE team and ensure these reviews inform project implementation and are used to improve project quality;
- Ensure the project staff are trained on the developed monitoring and evaluation system and tools they are supposed to use for reporting purposes (including the GBV data system);
Responsibility 4: Personal Management:
- Ensure that all staff clearly understands their roles and responsibilities and ensure ongoing staff performance monitoring and provide constructive feedback to staff in line with CARE Nigeria Performance management procedures.
Minimum Qualification and Experience
Education:
- Advanced Degree in Law, Gender Studies, Social Sciences, or other related disciplines.
Experience:
- 3+ years of progressively responsible professional experience in gender or GBV programme development and management.
- Demonstrated ability to network and build partnerships with governments, NGOs, CSOs and women’s groups.
- Experience of working on legal issues and civil society
- Proven ability to conduct capacity development training and provide supportive supervision in the field of gender and GBV
Job Knowledge:
- Proven technical knowledge and experience in implementing GBV prevention and response program.
- Current knowledge of development and human rights dimension of gender and GBV, including relevant international human rights standards.
- Strong inter-personal, communication, and networking skills.
- Ability to express clearly and concisely ideas and concepts in written and oral form.
Required Competencies:
- Ability to speak Hausa, Kanuri or Shuwa
- Planning
- Proactive problem solving
- Contributing to team success
- Managing work
- Building partnerships
- Communicating with impact
- Initiating action
- Information monitoring
- Adaptability
- Stress tolerance
- Respect
- Integrity
- Diversity
- Excellence
- Accountability.
Work Conditions
- The position is based in Bama/ Ngala and will operate from CARE Maiduguri Sub office. A significant amount of time (at least 90%) is expected to be spent in the project locations and liaising with partners, local government and other stakeholders within the area of operations
- It is essential that the GBV Assistant maintain a close effective presence in the field to ensure proper management supervision guidance and leadership on field activities
- However, s/he will be required to travel to Maiduguri and elsewhere, from time to time for meetings, training events, etc
Job Title: Safety & Security Officer
Location: Damaturu, Yobe
Position Type: Regular/Full term
Job Summary
- The role of the Safety and Security Officer (SSO) is focused on the continuous implementation of safety and Security strategies and protocols in order to ensure a high level of safety and wellbeing for all CARE International staff based in field location
- The SSO will maintain a high level of contextual awareness of his/her operating area and strong coordination with Program and Program support teams at the field level
- He/ She will promote a strong Safety and Security culture at their field office(s) through continuous trainings and collaborative security assessments with all field based staff
- The SSO will serve as the Safety and Security unit representative at field level and also serve, when required as the Safety unit representative on the Field Crisis Management Team
- The SSO will report directly to the Safety and Security Manager, and will be an integral part of the Safety and Security Unit. This Position will be based in Damaturu.
Key Responsibilities
- Continuously monitoring the environment in the operational areas for which he/she is responsible. As required, and at a minimum of once per quarter, support Safety and Security Manager on updating the Safety and Security strategies for CARE International.
- Based on current context make recommendations to the Team leader/Safety and Security Manager for updates to Field Level Standard Operating Procedures and Safety Risk Management Plans.
- Ensure that the Field Level Security Plans and associated documents are kept up to date and reviewed regularly
- Ensure the safety readiness of all CARE staff at Field level through regular integration of safety and Security management priorities and objectives into Field Office planning
- Brief, manage and liaise on daily basis with the contracted guarding services to ensure the guard force is aware of CARE standards and can effectively provide for the safety of CARE compound/staff and assets
- Liaise with government, Army, Police, SSS, Local Heads and other key external stakeholders to ensure that CARE staff can maintain regular and safe access to program areas
- Prepare Hibernation, Relocation and Evacuation plan for the area of responsibility with the support of Safety and Security Manager.
- Prepare office Emergency procedures with the support of Safety and Security Manager.
- Maintaining physical safety standards as established by the Safety unit for CARE office and guesthouse at Field level
- Ensuring that all CARE Field based staff are aware of established Safety and Security strategies and have the means to follow established protocols on a continuous basis
- Ensuring that the contracted guard force maintains a high standard of guarding for CARE office and residence, and when required take corrective action in coordination with the Guard force management
- Ensuring that required relationships with local police and other security agencies are maintained in order to assist (when required) with ensuring the safety of CARE staff, facilities and assets
- In coordination with the Safety and Security Manager, develop and implement quarterly training plans for all CARE Field level staff focused on safety awareness and skill sets
- During any critical incident or crises serve as the Safety and Security unit representation on the Field level Crisis Management Team (F-CMT)
- Ensure that all Field Level Crisis management plans are kept up to date and reviewed regularly
- Support to International Visitors or CARE’s International staff
Qualifications
- Minimum of a First Degree in a field related to Humanitarian Work or Risk Management
Required Skills and Experience:
- A Minimum of 5 years of demonstrative experience in INGO/NGO or UN field (operations)with at least 2 years of field safety management experience included
- Competent and literate in English, verbal and written, with a sound knowledge of technical expressions
- Competent and literate in local language of Yobe, verbal and written, with a sound knowledge of technical expressions
- Sound judgment and the ability to work effectively with others at all levels
- Strong assessment, evaluation, analysis and strategic planning skills
- IT literate, MS – Word, Excel and PowerPoint
- Experience in developing safety related technical tools guidelines and systems
- Interpersonal communication and proven written / presentation skills
- Demonstrated ability to manage under stressful conditions
- Demonstrated knowledge of the historical and socio-political context of Nigeria
Job Title: Project Manager (ECHO)
Locations: Bama & Ngala, Borno
Position Type: Regular/Full term
Slot: 1 per location
Reporting Line: Report to Gender and Protection Advisor
Job Summary
- CARE Nigeria is seeking engagement of a Project Manager to manage ECHO funded project as well as to serve as CARE’s representative for all protection related activities within the UN system, the line Ministries and with other partners. The Project Manager ECHO (PM) is responsible for managing CARE’s ECHO grant on Protection and prevention of GBV interventions in Borno state.
- Project Manager is responsible for managing all management aspects of ECHO grants, including Human Resource Management of staff assigned to the project, planning and timely and quality implementation of initiatives in line with approved proposals and work plans, financial management of grants in line with approved budgets, overall compliance of initiatives in line with organizational and specific donor rules and regulations, management of assets assigned to the initiatives, monitoring, evaluation and reporting, relationship management and coordination with other stakeholders.
Specific Responsibilities and Tasks
Management of ECHO grants (60% of time):
- Drawing from the objectives and agreed upon key activities in the project proposals, develop detailed quarterly implementation plans and related budgets while ensuring synergies among Protection related projects.
- Ensure DIPs (Detailed Implementation Plans) are followed and closely monitored the grant to ensure timely implementation of activities and within available resources and immediately report any problems or deviations from plans;
- Ensure logistics for all training and capacity building and other events have been prepared and organized in line with CARE’s & ECHOs’ procedures and to create the best possible environment and conditions for participants in these different events;
- Responsible for monitoring the ECHO budgets, reviewing monthly expenditure reports and ensuring budgets are used in accordance with CARE’s and ECHO’s rules and regulations. This involves planning and designing activities in ways that fit the available budgets, working closely with finance to prepare accurate and timely donor financial reports and ensuring allocation of expenses to the right grant and the right budget lines, preparing quarterly projection of needed funds, pipeline projections, recommending and preparing budget revisions if and when needed, etc.
- Responsible for preparing procurement plans for all goods and services related to these initiatives, according to approved budgets and activity plans and in line with both CARE and ECHOs’ procurement rules and policies
- Ongoing identification of staffing needs, recommends changes of staffing structure as needed and develops / adapts job descriptions as needed, ensure sound and comprehensive orientation of new staff;
Monitoring, Evaluation, Accountability and Learning (MEAL) and Reporting of ECHO grants (20%):
- Ensure indicators in the approved results and logical framework sections of the single forms (Proposal) are tracked and closely monitored in line with ECHO’s guidelines for M&E and menu of indicators;
- Coordinate joint M&E activities, particularly the base and end lines and ensure the selected indicators relating to project components are collected.
- Ensure beneficiary feedback is part and parcel of the ECHO grants MEAL systems so that participants views on the programs’ relevance and success are regularly collected and analyzed;
- Ensure that project indicators are sex disaggregated and gender sensitive;
- Ensure each grant has a database to allow keeping track of project participants in each component, without double counting across components;
- Ensure the project staff are trained on the developed monitoring and evaluation system and tools they are supposed to use for reporting purposes (including the GBV data system);
- Facilitate and document regular project reviews with CARE team and ensure these reviews inform project implementation and are used to improve project quality;
- Writes and support direct reports to write briefs, human interest stories and papers that can be used for advocacy or information purposes;
Management of relationships with external stakeholders (10%):
- Lead or support GBV/ Protection assessments, including interpretation of indicators, and support to cluster and or other inter-agency processes.
- Proactively link the protection and other activities with key project sectors such as FSL and Sexual and reproductive health and project of CARE
- Responsible for carrying out relevant advocacy, coordination and external representation activities with other NGOs, UN agencies, donors
Personal Management (10%):
- Direct supervision of staff assigned to ECHO grants, which includes development of annual performance objectives and proactive management of performance through day to day guidance and coaching, formal mid-term and annual performance reviews and support to staff to achieve their personal and professional development objectives.
- Develop, update and record job descriptions for Project staff, which clearly outline the roles and responsibilities of staff.
- Work with line management and HR/Administration section in recruitment process of project positions including short-term consultants and daily wagers as per CARE Nigeria HR policies.
- Ensure that all staff clearly understands their roles and responsibilities and ensure ongoing staff performance monitoring and provide constructive feedback to staff in line with CARE Nigeria Performance management procedures.
Minimum Qualification and experience
The PM will have a suitable combination of experience and relevant training in the following technical and programmatic requirements for the post:
- Bachelor’s degree in Social Sciences, Anthropology, Gender studies or related field (though a Master’s degree is preferred)
- Expert level knowledge and at least five years practical experience in Gender in Emergencies programming, preferably GBV experience and Portection with refugee and / or displaced populations;
- At least 3 years management of institutional donors’ grants like EU, USG, and ECHO grants management experience strongly preferred;
- Advanced knowledge and at least 3 years of proven practical project management experience (managing at least three different grants at once), including strong skills and experience in M&E, report writing, participatory planning, financial management, Human Resource Management.
- People manager with proven experience managing diverse teams and individuals’ performance for success,
- Strong relationship building skills and ability to work in complex environment.
- Excellent verbal and written communication skills in English.
- Computer literate (email, word processing, spreadsheets,)
- Personally committed to gender equality and women and girls’ empowerment with ability to lead to organizational change processes that aim at making organizations more gender aware, gender committed and gender competent.
- Both a team player as well as able to work independently with minimum supervision.
Required Competencies:
- Ability to speak Hausa, Kanuri and Shua
- Planning
- Proactive problem solving
- Contributing to team success
- Managing work
- Building partnerships
- Communicating with impact
- Initiating action
- Information monitoring
- Adaptability
- Stress tolerance
- Respect
- Integrity
- Diversity
- Excellence
- Accountability
- Strong knowledge on Do No Harm and commitment to humanitarian principles
Work conditions
- The position is based in Bama/ Ngala and will operate from CARE Maiduguri Sub office. A significant amount of time (at least 70%) is expected to be spent in the project locations and liaising with partners, local government and other stakeholders within the area of operations.
- It is essential that the PM maintain a close effective presence in the field to ensure proper management supervision guidance and leadership on field activities. However, s/he will be required to travel to Abuja and elsewhere, from time to time for meetings, training events, etc
Conditions
By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to:
- Fraud
- Sexual Harassment, Exploitation, Abuse and Child Abuse
Deadline: 24th October, 2018.
Method of Application
Interested and qualified candidates should send their Applications and detailed CV’s as a single document indicating clearly in the subject line of the email the position being applied for and the location (in Caps) to: ngahr@care.org
Note
- Save your Application and CV with your name before attaching it
- CARE strongly encourage women to apply
- Only shortlisted applicants will be contacted.
- CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
- There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.
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