Sinoma Cargo International Nigeria Limited, a company in haulage industry, is currently recruiting suitably qualified candidates to fill the positions below:
Job Title: Customer Services Officer
Location: Lagos
Normal working hours: 8:00 a.m. – 5:00 p.m. daily
Position Summary
- Who will be managing our customers, handling of existing accounts, who can take care of complaints and queries and pro-actively follow the resolution?
Job Description
- Handles incoming calls or inquiries from prospective customers or clients
- Assists customers effectively by solving customer disputes
- Provides customer additional information or explains services
- Discusses products offered and ensures customer satisfaction
- Tactfully handles confrontational or stressful interactions with the public
- Completes supporting paperwork and data entry as required
- Accurately captures customer information
- Creates and maintains service reports
Requirements
- Minimum of 2 years working experience is required for the position.
Desired skills:
- Proficient in Microsoft Office applications (i.e. MS-excel, MS-word, Outlook etc.).
- Strong communication and negotiation skills
- Detail oriented and works with a high degree of accuracy
- Ability to multitask
- Handles confidential financial and personal information appropriately
- Ability to tactfully handle stressful and difficult situations
- Possess strong problem solving skills.
Job Title: Documentation Officer
Location: Lagos
Normal working hours: 8:00 a.m. – 5:00 p.m. daily.
Position Summary
- We are in need of a documentation officer who will be keeping Files and records per Final Invoices.
Job Description
- Audit/Storage: Track and maintain statistics for reporting purposes, including the preparation of monthly, quarterly and category based audit reports.
- Documentation: Ensure that collections documentation is current and accurate, ensuring that all information and records (manual and digital) are filed appropriately. Ensure that all use of collections and activity ( e.g. acquisitions, loans, conservation, research etc.) is recorded.
- Acquisitions: Contribute to and support to the Acquisition programme. Researching proposed acquisitions. Document all new acquisitions to minimum standard, including Accession Register entries.
Requirements
- Minimum of 5 years working experience is required for the position.
Desired skills:
- Proficient in Microsoft Office applications (i.e. MS-excel, MS-word, Outlook etc.).
- Good interpersonal skills
- Strong verbal and written communication skills
- Good problem-solving and decision-making skills
- Ability to maintain a positive attitude in the work environment.
Job Title: Purchasing Officer
Location: Lagos
Normal Working Hours: 8:00 a.m. – 5:00 p.m. daily.
Position Summary
- We are seeking a detail-oriented, thorough, and organized procurement officer to oversee purchases and develop new contracts. In this position, you will play a key role in procuring high-quality and cost-efficient supplies for our organization
- You will follow procurement procedures, maintain an updated list of current and incoming inventory, and be responsible for approving purchases.
Job Description
- Estimate and establish cost parameters and budgets for purchases
- Create and maintain good relationships with vendors/suppliers
- Make professional decisions in a fast-paced environment
- Maintain records of purchases, pricing, and other important data
- Review and analyse all vendors/suppliers, supply, and price options
- Develop plans for purchasing equipment, services, and supplies
- Negotiate the best deal for pricing and supply contracts
- Ensure that the products and supplies are high quality
- Maintain and update list of suppliers and their qualifications, delivery times, and potential future development
- Work with team members and Procurement Manager to complete duties as needed.
Job Requirements
- High School Degree or equivalent
- Solid knowledge and understanding of procurement processes, policy, and systems
- Five (5) years previous experience as procurement officer or related position, in and around haulage (truck) movement.
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Ability to analyse problems and strategize for better solutions
- Ability to negotiate, establish, and administer contracts
- Excellent verbal and written communication skills
- Ability to multitask, prioritize, and manage time efficiently
- Accurate and precise attention to detail
- Ability to work well with management and staff at all levels
- Goal-oriented, organized team player
Job Title: Insurance Officer
Location: Lagos
Hours: Normal working hours are 8:00 a.m. – 5:00 p.m. daily
Position Summary
- We are in need of an Insurance officer who will be checking all Company’s Vehicle License and all Essential documents for Safe keeping.
Job Description
Actuary:
- Actuaries use analysis to predict the risk that an event will occur.
- To help insuring the Company’s property and valuables.
- He is required to have the skills in statistics and mathematics and must pass a series of test.
Adjuster:
- Claims adjusters work with customers who have experienced a loss and are making a claim.
- Also known as insurance examiners, appraisers, or investigators claim, adjusters must decide how much the insurance company should pay for the damage or loss.
- They have to travel to meet with clients and inspect the property for which claims are being made.
Requirements
- Minimum of 5 years working experience is required for the position.
Desired skills:
- Proficient in Microsoft Office applications (i.e. MS-excel, MS-word, Outlook etc.).
- Good interpersonal skills
- Strong verbal and written communication skills
- Good problem-solving and decision-making skills
- Ability to maintain a positive attitude in the work environment
How to Apply
Interested and qualified candidates should send their Application Letters and CV to: femi.adetuwo@kog-smartcargo.cn
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