Premiere Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.
We are recruiting to fill the position below:
Job Title: Deputy Project Manager – Protection and Community Outreach
Location: Maiduguri, Borno
General Objective
- Under the direct supervision of the Protection and Community outreach Project manager, the DPM shall ensure the overall support of the project’s implementation and assist the PCO PM in planning, organizing, implementing and monitoring project activities.
- S/he will be responsible for developing the Protection and community outreach strategy, while managing, building the capacities and providing constant support to a large team of PCO officers and supervisors.
- The DPM will also play a key role in establishing a strong coordination with the various stakeholders involved in Monguno, while ensuring protection is mainstreamed in all PUI sectorial programs.
Responsibilities and Tasks
Activities Implementation:
- Lead the scale up plan for developing the protection and community outreach strategy, tools and methodologies
- Support the PCO team in developing, implementing and monitoring project activities in the areas assigned in the project intervention framework, in compliance with goals defined in the project proposal, and ensure that activities are met in a timely manner
- Provide technical guidance and support to PCO Supervisors in developing strong and effective internal and referral pathways and supervise the organization and follow-up of referrals (including protection cases, malnutrition cases and cases with urgent needs)
- Strongly support the implementation of the integrated approach between PCO, food security, nutrition and health in Bolori II ward of MMC
- Ensure that the protection outreach components are consistent and in link with the needs of the population of concern and that they are provided with the necessary information regarding the services available in the target area.
- Develop or adapt specific and appropriate IEC materials and other messaging and awareness-raising activities
- Develop training materials and provide capacity-building to the PCO team, other PUI teams, partners and other stakeholders
- Ensure compliance of all activities with international and national laws, conventions and policies as well as with international humanitarian principles and guidelines
- Ensure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.
- Ensure protection principles are mainstreamed in all PUI sectoral programs
- Follow up the performance indicators defined, report on progress to the PCO PM, indicate difficulties encountered in project implementation and propose improvements
- Support the PCO Project Manager in strategy development, including through supporting the development of high quality proposals and associated budgets
- Monitor and evaluate Protection and Community Outreach projects ensuring quality of services and protection mainstreaming
- In the event of serious delays in project implementation, s/he immediately informs PCO PM and proposes solutions to remedy the situation
- Establish and maintain effective internal and external coordination mechanisms and ensure proper implementation
- Build and maintain relationships with external partners, community leaders (especially Bulamas), community committees and other stakeholders
- Represent PUI before local actors and partners when required and at anytime and anywhere when s/he is in duty
- In agreement with the PCO PM, attend coordination meetings and participate actively
- In the event of visits from Donors, participate actively in the preparation and the smooth organization of the visit
- Cooperate with MEAL Department to conduct any MEAL related activities (such as surveys, field feedbacks, and lessons learnt exercise among others).
Team Management:
- Supervise PCO Supervisors and Officers and ensure the timely implementation of their activities
- Ensure capacity-building of the team through trainings and technical guidance (organizational and technical support, methodology, training sessions on specific topics related to protection)
- Coordinate the work of PCO Supervisors and Officers: work plans, progress toward targets, and frequency of submitting collected data.
- Uphold PUI code of conduct and internal regulations and ensure that they are known and respected by each team member
- Participate actively in the hiring process (candidates interviewing, testing, etc.)
- Ensure that PCO team members and outreach workers have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
- Ensure that PCO team properly handles confidential information and that information collected by both officers and community outreach workers is reported and properly uploaded to the database
- Ensure coordination with PUI Staff and stakeholders concerning community intervention activities.
- Support PCO Supervisors & Officers in improving their performance.
- Support PCO Supervisors & Officers in day-to-day problem solving according to agreed procedures and priorities
- Regularly appraise the performance of PCO Supervisors and Officers
- Routine field visits to monitor PCO Officers & Community Workers activities.
- Continuously collect feedback from PCO team and ensure the communication to the Project Manager.
Logistic & Administration:
- Define the needs in materials and tools required to conduct trainings and outreach activities.
- Organize and coordinate training sessions: venue, attendees, and support materials
- Provide the PCO PM on a monthly basis with information necessary for the development of cash flow estimates specific to PCO program
- In coordination with the PCO PM, assist in other logistical components of the PCO program
Reporting & Data Collection:
- Ensure proper completion and filling of all documentation (soft and hard as required) and ensure data protection protocols, confidentiality and do no harm principles are respected while reporting protection cases
- Ensure the proper collection, analysis and reporting of information by PCO team
- Review the number of assessed individuals, identified protection cases, referred cases and closed cases
- Analyze data provided by PCO team and propose solutions based on available resources
- Report on PCO Officers & Supervisors development and performance.
- Document and report training sessions and feedback from participants.
- Responsible of compile and report to the direct superior data on a weekly, monthly, quarter and annual basis or upon request
- Provide inputs for donor reports and proposals
- The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
Priorities of the Department:
- Set up the community outreach network in the assigned catchment area supported by PUI
- Ensure a continuous grasp on the population needs and vulnerabilities and strengthen PUI reactivity responding to emerging humanitarian needs
- Reinforce pui integrated approach through the set-up of robust internal referral pathways (with nutrition, health, food security and accountability teams)
- Provide an appropriate support to identified malnutrition cases, protection cases and cases with urgent needs through internal and external referral pathways
Mandatory Requirements
Language Skills:
- Good command in English (speaking, reading & writing)
- Fluent in local languages – Hausa and Kanuri
Education Degree:
- University level (preferably MD) in Social Science/Development Studies/Political Science or related field or certificate of secondary education with at least 3 years relevant experience in the field
- Qualification in protection field an asset
Work Experience:
- Proven experience working in NGOs.
Knowledge and Skills:
- Good knowledge of community outreach, community mobilization, protection and referral mechanisms
- Good knowledge of international legal instruments related to protection (IHL/IHRL), IDP guiding principles, SPHERE standards, protection mainstreaming
- Excellent experience in conducting trainings, awareness sessions and surveys/assessments
- Excellent experience in managing and mentoring teams
- Excellent communication (especially in public) and diplomacy skills to manage relationship in potentially tense situation
- Literacy in reporting.
Computer Skills:
- Excellent knowledge of the MS office software including Word, Excel, Outlook, Powerpoint
Other:
- Commitment to the NGO values and principles
Assets
Interests:
- Working in humanitarian relief, interest for social issues
Transversals Skills:
- Strong motivation to help people in need
- Self-motivated, flexible and adaptable to the needs of the team and organization
- Great moral and ethical sense
- Conflict resolution and diplomacy skills
- Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
- Strong understanding of the political situation in the area
- Ability to analyze and suggest improvements of the activities
- Well organized, hard worker and rigorous
- Able to manage stress and pressure
- Reliability
- Neutrality
- Knowledge or previous experience in Health and/or Nutrition is an asset.
Interested and qualified candidates should:Click here to apply
Job Title: Deputy MHPSS Advisor
Location: Maiduguri, Borno
Background
- The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities for Internally Displaced People (IDP) and host communities (HC), later adding Primary Health Care and Nutrition activities
- This initial intervention was focused on populations living in MMC. The progressive sectorial widening allowed to start implementing an integrated approach from 2017 in Bolori II in food security, livelihoods, nutrition and health, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy
- In 2018, PUI will further develop its comprehensive response by adding Outreach/Protection and WaSH to the existing country program in Bolori II, and will scale up its intervention with the opening of Kukawa LGA base, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community. The same donors will support the 2018 intervention
- In parallel, PUI is supporting the coordination mechanisms and is running the common logistics platform for all humanitarian actors funded by the logistics cluster (WFP) since 2016, and the partnership has been renewed to this date.
General Objective
- Under the supervision of the MHPSS Advisor, the Deputy MHPSS advisor will support all MHPSS activities of the 2 different teams
- Besides this, he/she will manage data records of activities, and work on capacity building of MHPSS staff (training and supervision)
- He will take part in working group meetings, coordination meetings, and provide professional translation/interpretation of MHPSS documents, checklists and in training translation when needed.
Responsibilities and Tasks
Objective 1: Support to Management and Coordination:
- Effectively manage daily program, including planning, implementation, monitoring, evaluating, and reporting.
- Support the management in the absence of the MHPSS advisor, and Manage Psycho-social workers and ensure that quality PSS services delivered.
- In the absence of the MHPSS advisor, manage PSS activities to make sure that activities run smoothly.
- Conduct routine project needs assessments (at PHCC and outpost level) and program reviews to ensure successful implementation.
- In consultation with the project managers, elaborate the necessary logistic planning and arrangements for the execution of the planned activities.
- Under the supervision of the expatriate MHPSS advisor, he/she will facilitate to build a sound, good and close relation with parties involved in the MHPSS project implementation at local level: clusters, NGOs, communities.
- Work with partner agencies in the provision and referral of services.
- Follows up the performance indicators defined, reports on progress to his/her immediate supervisor (MHPSS Advisor), indicates difficulties encountered in project implementation, and proposes improvements or reorganization on an as needs basis.
Objective 2: Support & Supervision of the PSS Teams:
- Familiarizes himself/herself with PUI Internal Rules of Procedure for the mission, and ensures that they are known and respected by each member of the MHPSS team.
- Support two PSS teams (Maiduguri, Mungono) in resolving the implementation challenges faced in the field.
- Ensures that agreed activities and procedures are regularly and timely performed by PSS teams.
- Follows up plans, organizes capacity building, and supervision of PSWs
- Plans, organizes and follows up the weekly/ monthly implementation chart, after being endorsed by the MHPSS Advisor.
- When needed, conduct field and monitoring visits to health facilities to follow up activities and monitor performance of psycho-social workers (PSW).
Objective 3: Monitoring and Reporting:
- In close coordination with the MHPSS Advisor and M&E officer, enter weekly collective data about MHPSS activities in specific database
- Follow up weekly data entry by the PSW, and compiling the monthly report.
- Consolidate weekly data in monthly activity report
- In the absence of the MHPSS advisor, validate the database with the support health coordinator before sharing it to relevant departments (M&E officer, grants officer, project managers).
- With the support of the MHPSS advisor, follow the progress, challenges and achievements towards project targets and indicators in PSS activities and inform line manager of any serious challenge in this regards.
- Monitor the implementation of PSS activities on HF-level and report accordingly.
Objective 4: Capacity Building and Training:
- Under the supervision of the MHPSS advisor, develop and implement a training plan based on training needs assessment and project objectives.
- Provide basic technical PSS/PFA-training and refreshers training for PSW and ensure training needs are met and performance is evaluated.
- Discuss follow up of cases, and case management with PSW supervisor, and PSW.
- Follow up referred cases with partner organizations
- Attend all PSS/PFA related trainings given by PU-AMI.
- Attend the weekly MHPSS supervision/ on job training meeting.
Assist with any other related activities as deemed necessary by the expatriate MHPSS advisor.
The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
Mandatory Requirements
Language Skills:
- Good command in English (speaking, reading & writing) Fluent in local languages – Hausa, etc.
Education Degree:
- Bachelor’s Degree in Psychiatry or Psychology
Work Experience:
- Previous experience in management of MHPSS activities.
- Work experience with International Organizations and/or NGO in the field of MHPSS.
- Previous experience in managing PSS teams.
Knowledge and Skills:
- Good knowledge of IASC MHPSS guidelines
- Good knowledge of integration of mental health and psycho-social support services in primary health care settings
- Extensive knowledge of local MHPSS services and other health services
- Ability to train, mentor, supervise and build capacity of psycho-social workers.
- Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook
Other:
- Accurate analytical skills
- Good team management skills
- Good reporting skills
- Good problem management skills
Transversals Skills:
- Excellent communication, conflict solving and diplomacy skills to manage relationship in potentially tense situations
- Strong motivation to help people in need
- Ability to make decisions and to exercise authority when required
- Understanding of the political situation in the area
- Ability to analyze and suggest improvements of the activities
- Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
- Well organized and hard worker
- Able to manage stress and pressure
- Able to check validity of information, logical thinking
- Neutrality
- Reliability
Interested and qualified candidates should:Click here to apply
Job Title: Accountability Officer
Location: Maiduguri, Borno
Mission Overview
- The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities for Internally Displaced People (IDP) and host communities (HC), later adding Primary Health Care and Nutrition activities. This initial intervention was focused on populations living in MMC.
- The progressive sectorial widening allowed to start implementing an integrated approach from 2017 in Bolori II in food security, livelihoods, nutrition and health, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy.
- In 2018, PUI will further develop its comprehensive response by adding Outreach/Protection and WaSH to the existing country program in Bolori II, and will scale up its intervention with the opening of Kukawa LGA base, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community.
- The same donors will support the 2018 intervention. In parallel, PUI is supporting the coordination mechanisms and is running the common logistics platform for all humanitarian actors funded by the logistics cluster (WFP) since 2016, and the partnership has been renewed to this date.
General Objective
- The accountability officer will work under the direct supervision of the meal manager in the coordination office based in Maiduguri, with travel to bases as needed.
- The accountability officer will be responsible for ensuring the complaints handling mechanism is in place across PUI projects.
- S/he will be responsible to fulfil requirements under the hap humanitarian accountability partnership (hap) standards especially in regards to information sharing, beneficiaries’ participation, complaints and response mechanism and accountability in monitoring, evaluation, accountability and learning.
- S/he will ensure clear and transparent rules for raising and processing complaints are established and that complaints are recorded and addressed by relevant parts of PUI within a reasonable timeframe and will utilize the information received through the feedback channel to produce periodic reports and analysis that can strengthen programming and increase overall organizational accountability.
Role and Responsibilities
- Project Cycle Management: Provide technical assistance to ensure that the PUI accountability framework is integrated throughout the project cycle (design, implementation and monitoring and evaluation) across all projects.
- Human Resources: S/he will build capacity of implementing project teams to mainstream and develop accountability practices and mechanisms into programming.
- Logistics and Administration: Lead the logistic and administrative duties related to managing a complaints and feedback mechanism.
Specific Objective and Linked Activities
Mission Support of Accountability Activities:
- Establish a complaints and feedback mechanism (CFM) in each project based on the highest levels of integrity which beneficiaries will trust and ensures that they can make confidential complaints and be confident of the response processes.
- Monitor complaints received and response (follow-up) processes through developing and maintaining a tracking mechanism.
- Ensure that feedback is routinely recorded, reviewed and responded timely in line with feedback mechanism guidelines.
- Be the first point of contact for beneficiary, staff and stakeholder complaints.
- Maintain and update the CFM database; and provide timely update to project staff based on the nature of feedback.
- Analyze patterns and trends in complaints to help improve programming.
- Generate periodic reports and share with project teams and the MEAL department.
- Conduct periodic field visit to ensure that accountability systems are in place and the necessary support is provided as needed.
- Review accountability systems periodically and update any changes if deemed necessary in consultation with the MEAL Coordinator.
- Participate in internal and external meetings related to humanitarian accountability.
- Any other duties as may be assigned by the Line Manager;
Capitalization/Institutional Knowledge Building:
- Lead in developing a responsive, functional and appropriate feed backing mechanism which can improve current project implementation and guide future programming.
- Provide support to programme managers in reviewing information across projects, to ensure that feedback and complaints are taken into account in programme management decisions.
- Identify and formulate accountability findings, lessons learned and recommendations to be integrated into planning and reporting efforts of PUI project activities.
Communication & Follow Up:
- Inform communities regarding their right to be consulted, make complaints and provide feedback to PUI on its activities.
- Communicate and disseminate complaints handling procedures, policies and tools to beneficiaries, project staff and other stakeholders.
Priorities Of the Department:
- Mainstreaming accountability into all stages of the project cycle.
- Ensuring improvements in project design by listening and responding to views of beneficiaries, stakeholders and partners.
- Adhering to HAP standards especially in regards to information sharing, beneficiaries’ participation, complaints and feedback mechanism and accountability in monitoring and evaluation.
Mandatory Requirements
- Language skills: fluent in english, hausa and kanuri mandatory (speaking/reading/writing);
- Education degree: university degree preferably in Statistics, Information Management, Management, Social Sciences or related fields.
- Work experience: minimum of three (3) years’ experience working with ngos or government agencies in planning, monitoring and evaluation and implementation of accountability programming in humanitarian or development programs.
- Knowledge and skills: strong analytical and critical thinking skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
Computer Skills:
- Competence in using information technology including experience with word-processing, spreadsheets and database software.
- Experience using spss, stata or epi info is desirable.
Transversal Skills:
- Well organized and attention to details.
- Reliable and rigorous.
- Ability to analyze and suggest improvement.
- Autonomy, neutrality, hard worker.
- Able to manage stress and pressure.
Other:
- Ability to receive and handle confidential and sensitive information.
- Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.
- Strong motivation to help people in needs.
Interested and qualified candidates should:Click here to apply
Application Deadline 3rd November, 2018.
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