RED | For Africa is an organization where the media is our passion, our goal really lies in a different place. The media is for us the most important tool for our actual mission: which is social engineering. Building a world we want to see, one community at a time. Business is our platform, inspiration is our message, media is our tool, culture is our engine, inspiration is our message, Africa is our target.
We are recruiting to fill the position below:
Job Title: Customer Service Manager
Location: Nigeria
Job Description
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Maintain an orderly workflow according to priorities.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Sales Director
Location: Nigeria
Job Description
- Create strong relationships with key client stakeholders at both senior and mid-management levels
- Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
- Understand the competitive landscape and market trends
- Understand and effectively communicate the company’s value prop, tech, process and current partnerships
- Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
- Establish sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products
- Competent with Microsoft Office Suite, Salesforce.com and ComScore
- Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
- Ability to identify and solve client issues strategically
- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
- Generate and maintain accurate Account and Opportunity plans
- Work with internal teams on behalf of clients to ensure the highest level of customer service
- Interface with technical support internally to resolve issues that directly impact partners
- Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization
- Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement
- Drive the successful implementation and adoption of the sales and marketing automation platforms
- Reporting and analytics
- Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Business Development Executive
Location: Nigeria
Job Description
- Identifying, qualifying, and securing business opportunities
- Building business relationships with current and potential clients
- Collaborating with sales and leadership to secure, retain, and grow accounts
- Developing customized targeted sales strategies
- Creating informative presentations; Presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
- Coordinating business generation activities
- Responding to client requests for proposals
- Answering potential client questions and follow-up call questions
- Creating and maintaining a list/database of prospect clients
- Maintaining short- and long-term business development plans
- Maintaining database of prospective client information
- Cold calling; making multiple outbound calls to potential clients
- Understanding client needs and offering solutions and support
- Researching potential leads from business directories, web searches, or digital resources
- Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
- Closing sales and working with client through closing process
- Meeting or exceeding annual sales goals.
- Collaborating with management on sales goals, planning, and forecastin.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Leave a Reply