Service Centre Technician Vacancy in a FMCG Company

Fadac Resources and Services – Our client is an FMCG conglomerate company. They are major distributors of electronic products and have showrooms scattered all over Nigeria.

Due to expansion, they are in need of a suitably qualified candidate to fill the position below:

Job Title: Service Centre Technician

Location: Lagos

Job Description

• The service centre Technician role is responsible for troubleshooting and repairing, replacing or upgrading electronics
• The individual in this position is responsible for a variety of duties designed to insure the customer’s expectations are met and exceeded with the utmost level of professionalism.

Requirements

• HND/OND/Degree in Electronics/Trade Test certificate
• 2-4 years work experience
• Good knowledge of repairs/installation /maintenance of ACs, washing machine, fridges/refrigerators, water dispensers, gas cookers, etc.
• Good communication skills
• Sex: Male
• Age: 25-35 years

Knowledge / Skills / Abilities:

• Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems is strongly preferred.
• Excellent communication, interpersonal and customer relation skills are required.
• Excellent computer skills to include Windows and the Microsoft Office Suite is required.

Responsibilities

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on-site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers
• Repair and/or assembly of Measurement Instruments including pressure, temperature, level, DP flow and Wireless transmitters.
• Adherence to all safety, quality, company rules and regulations.
• Responsible for personal safety and those around him/her.
• Documentation of repair/ testing/ assembly activities to include cause of failure, actions taken, parts used, and labor hours, etc. Final inspection including completion of inspection reports.

Work Environment / Conditions

• Ability to work in all climates.

Deadline: 31st October, 2018.

How to Apply
Interested and qualified candidates should send their CV’s to: thelma.o@fadacresources.com