Pivotage Consulting – Our client, a Food and Beverage organization that deals with fresh seafood and meat located at Lekki is currently seeking to grow its team by hiring the services of:
Job Title: Store General Manager
Ref No: LACH/1120/SGE
Location: Lagos State, Nigeria.
Type: Full Time
Career: Mid/Level Expert
Reports to: Managing Director.
Job Requirements
- Bachelor’s degree in a relevant discipline.
- Minimum of 3 years’ cognate experience in Management.
- Strong understanding of customer and market dynamics and requirements.
- Must have the ability to take initiatives and accept challenges.
- Must have the ability to be upright in areas of personal character, commitment, organizational and communication.
- Must have the ability to demonstrate, interact and cooperate with all company employees.
- Must have the ability to maintain accurate records of all management activities and continuously adhere to all company policies, procedures and business ethics codes.
Job Responsibilities
- To ensure staff on duty adhere to the company’s uniform policy at all times when on duty
- To ensure that food and drinks are served and presented in accordance with company standards
- To monitor and control stock usage and reorder supplies
- To maintain product knowledge and be familiar with current promotions and any new products
- To ensure staff adhere to the company’s stock control procedures
- To monitor and ensure till operations (cash drawers) are accurate
- To be vigilant and maintain high level of security
- To ensure no pilferage of company property or stock
- To provide excellent customer service at all times with the key aim of retaining customers and attracting new customers
- To coordinate the roster and ensure high level of attendance and timekeeping is maintained, implement disciplinary measures
- To coordinate daily/ weekly floor staff meetings
- To ensure the store adheres to all food hygiene, health and safety standards
- To ensure all daily and monthly reports are submitted within timelines
- To train floor staff in line with job responsibilities and company standards
- To solicit feedback from customers on the service food and drinks provided
- Refer all Customer complaints and concerns to management
- Assist in setting up for special events and festive seasons such as Xmas, Val’s day, Black Friday etc.
Deadline; 28th November, 2018.
Method of Application
Interested and qualified candidates should send their CV (Please ensure CVs are in MS Word format only) only to: recruitment@pivotageconsulting.com Using the role (Store General Manager) as the subject of your application
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