Vacancies at The Eye Foundation Hospital, Lagos & Ogun States

The Eye foundation hospital was started in 1993 as a high tech specialist Eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.

We are recruiting to fill the position below

Job Title: Relationship Officer
Location: Ikeja, Lagos
Reporting To: Chief Business Development Officer
Probationary Period: 6 months
Job Role

• This role will support and implement activities to generate and improve revenue growth, profitability and impact for the organization with a focus on Health Maintenance Organizations (HMOs) and Corporate Organizations.
• This role is critical to building strong relationships and providing the highest level of support thereby contributing to the creation of long-term value and success of the company.

Qualifications

• Bachelor’s degree in Marketing or any related field preferably in the Social Sciences.
• A postgraduate degree will be an added advantage
• Minimum of 2-3 years’ experience with at least 1 years’ experience in business relationship management, marketing, sales and/or customer service required.
• Computer Savvy Skills
• Must be proficient in the use of MS Office suite {Word, Excel and PowerPoint}

Top Skills & Proficiencies:

• Proficiency in English and at least 1 other local language (Yoruba, Igbo, Hausa)
• Excellent organization skills
• Meeting Sales Goals
• Negotiation
• Sales Planning
• Build Relationships
• Market Knowledge
• Analytical and critical thinking skills
• Customer Service and Communication Skills.

Key Responsibilities
Relationship Management (50%):

• Support the creation and effective management of new and existing clients (HMOs and Corporate organizations) partnerships and improve the company’s business network for improving providing sales opportunities.
• Ensure proper engagement with clients to promptly attend to their needs in the interest of the company.
• Help to deepen and grow existing client relationships by working alongside other team members to inform and educate internal and external stakeholders (clients) on the value of the company.
• Manage Requests for Information and (RFIs) and Partnership Requests and Proposals under guidance from the head of department. Ensure adequate and up to date information on clients are available to all units in order to guarantee seamless service to clients.
• Harmonize the needs and goals of internal and external stakeholders involved in the process to ensure answer quality and consistency.
• Maintain effective timely and consistent communication between the company and its key clients while ensuring alignment of expectations and client retention.

Sales (30%):

• Achieve revenue goals in terms of generating sales of company’s product offering.
• Conduct informed visits to prospective customers to present the company’s value proposition as it relates to their company and needs.
• Call on prospects (i.e. emails, phone calls, and in person visits) to qualify prospects for fit with our product offerings and to schedule appointments.
• Conduct regular research on potential customers (e.g. financial status, reputation, markets, etc.) to ensure appropriate targeting of viable prospects and the creation of a client database.
• Build understanding of details of the client relationships to assist with preparing briefs, sales pitches etc.
• Help to build a strong pipeline to achieve revenue goals.

Marketing (10%):

• Support the assessment, development, and presentation of appropriate products and service solutions to clients and prospects.
• Represent the company and present its product offering to potential or existing customers during events such as conferences, seminars, client events etc.

Others (10%):

• Undertake such other reasonable duties as may be required from time to time.
• Provide administrative support for business development and roll-out of new products, branches and outlets as appropriate.

Job Title: Hospital Service Manager
Location: Lagos
Job Description

• The Hospital service manager will be responsible in handling the day-to-day administrative and operational workflows of the hospital, in addition to providing active support to clinical departments and workflows.
• The HSM will interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
• Strong decision making ability and attention to detail are important in this position.

Responsibilities

• Responsible for the day to day operations of the facility as a manager you must secure the operational and administrative stability of the establishment
• Support the Marketing of hospitals’ services to prospective public/private hospitals/clinics, Public/private agencies, organizations/ companies.
• To ensure patient satisfaction by cultivating an efficient and safe environment.
• Keeping a log of all facility and equipment maintenance needs and reporting timely to appropriate section handling it to avoid downtime.
• Responsible for collecting/supervising the collection of relevant metrics to be used to improve patient care and drive business growth.
• Responsible for fostering strong communication across medical staff and non-medical staff to create an efficient work environment.
• Responsible for ensuring the enforcement of organizational policies and oversee the staffs’ compliance to policies.
• Responsible for preparing of daily/weekly/monthly/annual activity progress reports.
• Maintain administrative staff by orientating, training employees, maintaining a safe and secure work environment; developing personal growth opportunities.
• Assisting the HR team & Management by accomplishing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Responsible for your branch staff leave planning and leave calendar in collaboration with clinical dept.
• Improve program and service quality by devising new applications; updating procedures; evaluating system results with users.
• Achieve financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
• Maintain continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Be able to cover for administrative staff on leave or off sick if need be.
• Any other duties as assigned by the Management from time to time.

Qualification

• Minimum of B.Sc or HND in any Social Sciences or any relevant discipline
• Minimum of 2 years’ experience as an administrator.
• A hospital service experience is an added advantage.
• Marketing experience is an added advantage.

Computer Savvy Skills:

• Must be an intermediate level user of Microsoft office suite (Word, Excel and PowerPoint)

Skills and Competencies:

• Expert level written and verbal communication skills.
• Team Building.
• Ability to Multitask.
• Planning and Coordination.
• Marketing skills is key for the role.
• Time Management.

Job Title: Hospital Service Manager
Location: Ogun
Job Summary

• The Hospital Service Manager will be responsible in handling the day-to-day administrative and operational workflows of the hospital, in addition to providing active support to clinical departments and workflows.
• The HSM will interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
• Strong decision making ability and attention to detail are important in this position.

Responsibilities

• Responsible for the day to day operations of the facility as a manager you must secure the operational and administrative stability of the establishment
• Support the Marketing of hospitals’ services to prospective public/private hospitals/clinics, Public/private agencies, organizations/ companies.
• To ensure patient satisfaction by cultivating an efficient and safe environment.
• Keeping a log of all facility and equipment maintenance needs and reporting timely to appropriate section handling it to avoid downtime.
• Responsible for collecting/supervising the collection of relevant metrics to be used to improve patient care and drive business growth.
• Responsible for fostering strong communication across medical staff and non-medical staff to create an efficient work environment.
• Responsible for ensuring the enforcement of organizational policies and oversee the staffs’ compliance to policies.
• Responsible for preparing of daily/weekly/monthly/annual activity progress reports.
• Maintain administrative staff by orientating, training employees, maintaining a safe and secure work environment; developing personal growth opportunities.
• Assisting the HR team & Management by accomplishing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Responsible for your branch staff leave planning and leave calendar in collaboration with clinical dept.
• Improve program and service quality by devising new applications; updating procedures; evaluating system results with users.
• Achieve financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
• Maintain continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Be able to cover for administrative staff on leave or off sick if need be.
• Any other duties as assigned by the Management from time to time.

Qualifications

• Minimum of B.Sc or HND in any Social Sciences or any relevant discipline
• Minimum of 2 years’ experience as an administrator.
• A hospital service experience is an added advantage.
• Marketing experience is an added advantage.
• Computer savvy skills
• Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}.

Skills and Competencies:

• Expert level written and verbal communication skills.
• Team Building.
• Ability to Multitask.
• Planning and Coordination.
• Marketing skills is key for the role.
• Time Management.

How to Apply
Interested and qualified candidates should submit their CV and Suitability Statement as a single attachment to: healthcare.recruitment@yahoo.com The subject of the email should be the “Position Title/Location” and the CV/Suitability Statement should be saved in the applicant’s full name.

Note

• Kindly state how you heard about the role in the mail.
• Eye Foundation Hospital Group is an equal opportunities employer and is committed to achieving gender balance within the organization. Only shortlisted candidates will be contacted.
• Shortlisting will start as soon as we start receiving applications

Application Deadline  7th December, 2018.