Graduate Recruitment at Proten International, January 2019

Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small businesses and corporate and governmental organisations. Our client base spreads across Europe and Africa with head offices in London, United Kingdom and Lagos, Nigeria.

We are recruiting to fill the positions below:

Job Title: Front Desk Officer
Location: Lagos
Job Overview

• We are looking to hire a front desk officer who will be responsible for the projection of the brands impression through an exceptional client service delivery.
• The ideal candidate must have exceptional customer service and relationship building skills.

Key Role and Responsibilities

• Front Desk Officer will be responsible for keeping up-to-date records
• Oversee smooth transactions with vendors and maintaining records of business cost
• Answer, screen and direct telephone calls to the appropriate individual, maintain a track record of incoming and outgoing calls.
• Respond politely to all clients, customers and calls from various quarters.
• Receive and attend to clients, vendors, visitors (Ability to work as an administrator) and handle all reception related activity independently.
• Collate meeting summaries, prepare meeting reports and send to respective personnel.
• Prepare and accept requisition for stationery, equipment and supplies, order for deliveries and purchase of items.
• Maintain confidentiality with regards to client information.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Monitor office supplies and place orders when necessary
• Oversees the cleaning and security of the office
• Take up other Administrative duties as assigned.

Job Requirements/ Qualifications

• B.Sc/HND in Business Administration or any related course
• 1 year experience in similar role in same industry (preferably a Corp member).
• Disciplined, takes initiative, pleasant, friendly, confident and have good carriage
• A positive outlook with good interpersonal and accountability skills
• Exceptional Customer service and relationship building skills
• Integrity and professionalism
• Sense of urgency
• Proficient in Ms Suite (Word, PowerPoint, Access, Excel)
• Excellent verbal and written communication and decision-making skills
• Ability to work independently with little or no supervision.
• Ability to work under pressure and pay attention to details
• Strong phone, email and in-person communication skills.

Job Title: Research Intern
Location: Lagos
Job Description

• We are seeking an energetic, responsible intern to join our organization. Our ideal candidates must be willing to take on challenges that will test their abilities to think strategically, innovate and execute.

Job Requirements/ Qualifications

• HND/B.Sc in any Social Science related field
• Preferably a corp member/fresh graduate
• Excellent interpersonal, verbal and written communication and organizational skills
• Must be able to work in a team-based environment as well as individually
• Strong proficiency in Microsoft Office (Word, Excel, and PowerPoint) a must
• Ability to deal with highly sensitive information and maintain strict confidentiality
• Excellent research and writing skills.

Job Title: Business Development Executive
Location: Lagos
Job Overview

• We are looking to hire a Business Development Executive to plan and coordinate all Marketing and Business Development activities. With the sole aim of bringing in new business (clients) as well as managing existing clients
• The candidate must be able to manage several clients account seamlessly with little supervision.

Key Roles and Responsibilities

• Develop business with the assigned accounts and new accounts.
• Create strategic development plans, including active sales pipeline and implementation, to build new profitable business.
• Track and report progress with implementation of strategic plan, and ongoing forecasts.
• Perform analysis to determine opportunities in the market.
• Assess the profitability of existing products and service offerings
• Improve existing business by increasing profitability and customer satisfaction
• Manage business deals from negotiation to close.
• Build and maintain long-lasting customer relationships
• Develop, recommend, and manage the firm marketing plan
• Recommend markets and projects to pursue.
• Track and follow-up firm marketing and business development leads.
• Manage firm business relationships.
• Participate in the strategic planning process

Job Requirements/Qualifications

• B.Sc/HND in Marketing or Social Sciences
• 2-3 year(s) experience in business development or related roles specifically, in the same industry
• A self-starter who will hunt for new business across our product offerings.
• Great Interpersonal Relationship Skills.
• Effective Communication and Information Management Skills,
• Proficiency in Microsoft Office work Packages etc.
• Ability to work independently with little or no supervision.
• Dedication to develop clients’ business.
• Derive energy from facing challenges and provide actionable solutions.
• Excellent verbal and written communication skills
• A proven track record of business development success.

Job Title: HR Administrator
Location: Lagos
Job Overview

• We are looking to hire a HR Administrator who will be responsible for the day-to-day running of the office
• The candidate must be able to work under pressure and think on their feet
• The candidate must be also be able to manage several internal business without supervision

Key Role and Responsibilities
Admin Duties:

• Responsible for the day-to-day running of the office
• Supervise the Admin department in performance of their duties.
• Assist with completion of necessary reports/presentations as requested by the Managing Director or HR Manager.
• Share the responsibility of the effective stock management of goods in the store with the HR Manager; keeping appropriate records of stocks at all times
• Ensure timely allocation of communication tools such as phones, airtime etc. to all staffs.
• Receive staff complaint on general office issues
• Build and maintain relationship with third party vendor(s)
• Coordinate effectively & efficiently Admin activities, including prompt payment of bill

Human Resources Duties:

• Dissemination of information to staff on company policies and developments within the workplace on a regular basis.
• Oversee activities of the administrative group.
• Assist in conducting human resource policy, program research as well as development projects.
• Ensure employee handbook/ policies updates and assists in the implementation and application of new and existing personnel policy.
• File and maintains a comprehensive employee personnel records system for all employees, including insurance/benefit forms, personnel action forms, pay history, performance evaluations, promotions, bonuses etc.
• Conduct employee onboarding process with relevant managers.
• Ensure that staff attendance records are accurately filled.
• Manage Correspondence such as emails and telephone calls.
• Schedule and coordinates meetings and conferences as well as ensures minutes are recorded.
• Manage staff leave database, staff training records and staff welfare.
• Manage administrative calendar and activities report calendar.
• Manage office items inventory and update.

Job Requirements/Qualifications

• B.Sc/HND in Human Resources or any related discipline
• 1-3 year(s) experience in HR/Admin or related roles preferably, in the same industry
• Great Interpersonal Relationship Skills, Effective Communication and Information Management Skills, Proficiency in Microsoft Office work Packages etc.
• Ability to work independently with little or no supervision.
• Ability to work under pressure
• Good accountability skills
• Computer literacy (MS Office applications, in particular)
• Thorough knowledge of labor laws
• Excellent organizational skills, with an ability to prioritize important projects
• Strong phone, email and in-person communication skill.

How to Apply
Interested and qualified candidates should send their CV with the job position title as subject  eg: “Research Intern” to: recruitment@protenintl.com

Note: Only shortlisted candidate will be contacted