Job Opportunities at the British High Commission

• The main purpose of the Community Liaison Officer’s job is to support and bolster a cohesive and mutually supporting wider BHC community.
• The successful candidate will be part of a small team advocating for and providing support to UK-based staff and families on family and community issues, primarily in the areas of arrival and departure from post, information gathering, welfare and communication.

Roles and Responsibilities

• To ensure that all new arrivals (single officers, couples, families and officers on temporary duty) are welcomed and supported into the community; that advice on living in Abuja is provided in advance both proactively and on demand, and to guide new arrivals through the arrival process, including orientation and induction briefing, with due care and attention.
• To remain actively engaged with new arrivals by following up after a period of time to ensure that people have settled in well.
• Engage in information gathering and providing advice on spouse/partner employment at Post and children’s education, career and training opportunities, recreational facilities, social matters and completion of DSFA Spouse and Partner Annual Employment Report. (35%)
• To contribute fully and actively to a strong sense of community cohesion by ensuring that all members are encouraged to contribute and share relevant information on social events and amenities/restaurants/shops etc. To facilitate events, coordinate volunteers, and liaise/network with other missions’ CLOs and local expat groups/organisations. (35%)
• Advocate for UK-based staff and dependents in addressing issues of importance with Post Management, including as their representative on the Joint Post Management Board, Post Housing Committee, and evacuation/contingency planning, and as the chief link between Post and DSFA in London.  (15%)
• Resource management of CLO Imprest, book and DVD library, keeping up to date the CLO Welcome Pack, and, with Post Management, coordination of update of the Post Report.  (5%)
• To maintain the UKB Spouse contact list (telephone tree) and supporting the BHC in any crisis or emergency. (5%)
• Acting as a hub for community and social events, communicating these to UK – based and local staff. (5%)

How should this be achieved?

• The successful CLO needs to be approachable and sympathetic, be a good listener, discreet and able to respect confidences. CLOs may often be the first person at Post to hear of a problem and should be prepared to listen and signpost to where solutions may be obtained.
• The CLOs report directly into the Deputy High Commissioner, and are expected to advise her on community needs where relevant to wider management decisions.

The successful applicant will also need to be able to:

• Demonstrate the ability to prioritise well, working between teams and be able to assume responsibility for tasks with minimum supervision;
• Have excellent judgement and emotional intelligence, with clear self-awareness and an understanding of verbal and non-verbal communication;
• Be comfortable in possession of sensitive or personal information, and the associated need for discretion;
• Observe the Foreign and Commonwealth Office’s diversity and equality policies.

Requirements
Essential Qualifications, Skills and Experience:

• Previous experience of overseas postings or working within a large community
• Communications and interpersonal skills

Required competencies:

• Changing and Improving, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service

Salary
Starting monthly salary: N296,577

Interested and qualified candidates should:Click here to apply

Job Title: Digital Access Programme Advisor
Ref Id: 21/18 LOS
Location: Lagos
Job Category: Foreign and Commonwealth Office (Policy & Political roles)
Job Subcategory: Economic and Prosperity
Type of Position: Fixed term, with possibility of renewal
Working hours per week: 37
Start Date: 28th February, 2019.

Background
The Prosperity Fund:

• Many developing countries, including middle-income countries – where around 60% of the world’s poor live – still face considerable challenges such as rapid urbanisation, climate change and high and persistent inequality (including gender inequality) which can lower long-term growth prospects. Launched in April 2016 to help promote economic growth in developing countries, the UK Government’s Prosperity Fund supports the broad-based and inclusive growth needed for poverty reduction
• The Fund’s priorities include improving the business climate, competitiveness and operation of markets, energy and financial sector reform, and tackling corruption. These reforms will drive sustainable development in partner countries – and in the process it will also create opportunities for international business, including UK companies.

The Digital Access Programme:

• The Digital Access Programme will be resourced by the Prosperity Fund to facilitate wider and more affordable, safer and more secure access to the internet for excluded populations, harnessing the power of digital inclusion to tackle poverty, build prosperity and enable millions of people – especially socio-economically disadvantaged populations -to benefit from digital services and opportunities in Nigeria, Kenya, South Africa, Indonesia and Brazil
• Access to the internet is a powerful catalyst to prosperity, reducing poverty and building inclusion – with a 10% increase in internet access linked to 3% growth in GDP, and a range of social and economic benefits. The objective for this programme is to support development and prosperity outcomes.

The Digital Access Programme aims to address the fundamental constraints to digital inclusion through a multi-pillar structure, harnessing the role and expertise of various UK government departments:

• Department for International Development (DFID) ‘Models & Enablers’: Test and validate innovative business models that take emerging technologies to market, in order to facilitate the sustainable expansion of affordable internet access for the poor and excluded. This will be complemented by enablers such as regulatory reform and support to locally-relevant content for development.
• Foreign and Commonwealth Office (FCO) ‘Trust & Resilience’: Build partner countries’ capacity to prevent and respond to cyber-security risks affecting governments, businesses and citizens (including vulnerable groups at risk of online abuse or exploitation).
• Department for Digital, Culture, Media and Sport (DCMS) ‘Sustainable Digital Ecosystems’: Stimulate local digital economies, and forge partnerships between local tech sectors and international businesses (including UK firms) through a Tech Hub network.

Main Purpose of the Job

• We are advertising for a Programme Adviser  to work on the Digital Access programme located in Nigeria to support across all three programme pillars, with a particular focus on Pillar 1 (Models and Enablers) and Pillar 2 (Trust and Resilience).
• In this role you will work with relevant UK government teams, with implementing partners (including the main management agents),  Nigeria’s federal government and agencies (and to an extent, state governments), private sector and civil society in Nigeria, and with some travel to the UK as needed, to advance the objectives of the programme.  Given the importance of engaging the private sector and civil society, the Adviser will be based in the British Deputy High Commission in Lagos, but will need to travel regularly to Abuja and to other states
• The role will involve elements of programme coordination, management and monitoring, with a particular attention to risks and impact. Using analysis of the digital economy and of the cyber security situation, you will contribute to policy dialogue and reform in the relevant sectors in Nigeria, including by gathering relevant information and collaborating with others to promote more inclusive, more sustainable and safer digital access for development in Nigeria
• Working with the in-country Prosperity team and liaising with the central Programme Management Committee you will contribute to effective coordination with the work of in-country DCMS-led UK Tech Hub team (Pillar 3 of the Digital Access Programme)
• It will be an exciting role on an innovative programme with potential opportunities for regional or international travel

Roles and Responsibilities
The Digital Access Programme Adviser will be responsible for helping to set up the programme in Nigeria – working with the Prosperity team at post and with the Programme Management Committee in the UK. The post-holder will provide oversight of project activities and contributing to stakeholder engagement in the public and private sectors to promote digital access and cyber security.

The role presents unique opportunities to advance the UK-Nigeria relationship on digital access and cyber security for economic growth at a time when these issues are of increasing importance on the international agenda. The indicative time allocation is shown below.

Programme Coordination and Management – 40%:

• Oversee the activities of the Digital Access Programme in Nigeria as delivered by contracted management agents and other implementing partners, in coordination with in-country Prosperity team and with the central Programme Management Committee. This will require an ability to apply project oversight, coordination, monitoring, risk management and stakeholder engagement skills.
• The jobholder will build relationships with the programme management agents and their implementing partners and local supply chain to ensure delivery is monitored in coordination with the Prosperity team in-country and with the central Programme Management Committee.  This will include pre-empting risks and ensuring that project activities deliver the expected outcomes.
• The jobholder will act as focal point for internal and external communication on the programme in Nigeria, ensuring the Programme’s visibility is properly managed and that the UK government gains recognition for its work, while also managing the risks of mis-reporting and misperceptions from external stakeholders. The post holder will support the implementation the Programme’s communications strategy as approved by the Programme’s governance structure. The jobholder will also support the organisation and delivery of key visits from the UK, related to the implementation and promotion of the Digital Access Programme.
• The jobholder will act as front-of-house for in-country prosperity governance and coordination mechanisms; this means working as part of the broader Nigeria Prosperity team consisting of colleagues drawn from DFID, DIT, FCO and the DCMS Tech Hub, to ensure that the programme’s delivery is coherent with the Nigeria network’s broader objectives, including those on business environment reform and economic diversification.. The jobholder will prepare and provide inputs to the Digital Access programme governance functions via the Programme Management Committee, which in its turn feeds into the Senior Governance Committee (Programme SROs) and Strategic Advisory Board.
• The post-holder will be expected to regularly join key meetings, remotely where required, and to provide regular updates on the programme’s progress.