Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results. We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels. We are committed to excellence, service & integrity.
We are recruiting to fill the position below:
Job Title: Monitoring and Intelligence Specialist
Location: Nationwide
Reporting Line:Team Lead, Operations Management & Stakeholder Engagement
Job Tenure: 3 years
Mission
- Monitor and report all activities towards achieving the global aim of financial inclusion for Nigeria
Critical Deliverables:
- Monitor entire financial inclusion effort to ensure desired results are achieved e.g.
- Daily tracking of agents’ network of Nigeria on aligned (e.g. network uptime, liquidity availability, customer responsiveness, fraud mitigation) and provide proactive support to the network
- Ensure that communication and literacy plan is rolled out as required in the right regions and format
- Analyse data and create executive management reports on a weekly and monthly basis
- Provide intelligence, information and evidence-based inputs to the planning, design and implementation of key financial inclusion initiatives
- Organize and undertake research and analysis on the various aspects of the entity work and identified problems and issues to be addressed as well as track follow-up actions for all stakeholders involved
- Provide financial reports and interpret financial information to managerial staff while recommending further course of action
- Responsible for the back office functions of the entity
Key Metrics:
- Accurate and timely weekly/monthly report on overall program metrics
Requirements
- Experience in performing monitoring and tracking of large scale transformations
- Track record of using data to drive insights for businesses (e.g. critical decision making, strategy development, etc.)
- Track record in delivering transformation programs within specified time and project cost
- Experience in interfacing with multiple senior-level stakeholders
- Experience in Banking/Financial Services Industry (or related industries) is a plus
- Minimum of a Bachelor’s Degree
- Master’s Degree (M.Sc. or MBA) is an added advantage
- Must be an effective communicator
- Expert proficiency in Microsoft Office Suite especially Excel and PowerPoint
- Proven ability to build complex models to forecast/predict/track data
- Ability to create impactful executive client facing communications and presentations
- Attributes and personality traits:
- Data-driven and fact based
- Maintains an independent perspective
- Emotional intelligence
- Results orientation, Collaborative
Job Title: Team Lead, Finance and Administration
Location: Nationwide
Reporting Line: Chief Executive Officer
Job Tenure: 3 Years
Mission
- Support the entity to conduct all administrative and financial tasks (e.g. general administration, financial transaction, documentation, logistics, etc.)
Critical Deliverables
- Management of all admin/logistics for the entity (which includes account management, payment disbursement, entity record/reporting, interfacing with tax and other authorities/service providers, managing bank accounts, processing payroll, etc.)
- Execution of all justifies administrative requests of the entities are fulfilled within reasonable timelines
- Manage the deployment and utilization of funds dedicated for financial inclusion and present monthly audit report
- Custodian of manual and operating policies for the entity
- Provide financial reports and interpret financial information to managerial staff while recommending further course of action
- Responsible for the back office functions of the entity
Key Metrics:
- Compliance with both internal and external SLAs/requirements
- Timely and accurate financial reports
Requirements
- 5 years+ experience in running administrative duty in large companies or private/public entities
- Track record of finance management for a large organization
- Track record of interfacing with senior level regulators
- Strong business acumen and well-versed in accounting control and financial analysis
- Experience in Banking/Financial Services Industry (or related industries) is a plus
- BS/MA degree in Finance, Accounting or Economics
- Professional qualification such as CFA/CPA or similar will be considered a plus
- Must be an effective communicator
- Expert proficiency in Microsoft Office Suite especially Excel and PowerPoint
- Proficiency in developing financial statements of organizations
- Proficiency in financial management software e.g. SAGE
- A solid understanding of financial statistics and accounting principles
- Working knowledge of all statutory legislation and regulations
- Must possess leadership and management skills
- Attributes and personality traits:
- Must have strong problem-solving skills
- Data-driven and fact based
- Maintains an independent perspective
- Pragmatism
- Results oriented
Job Title: Team Lead, Distribution
Location: Nationwide
Reporting Line: Chief Executive Officer
Job Tenure: 3 Years
Mission
- Build Nigeria’s financial inclusion agent network from 20,000 to 500,000 by 2020
Critical Deliverables
- Support Super-Agents to build agent network to 500,000 operational agents across Nigeria
- Collaborate with all stakeholders to ensure effectiveness of agent network
- Monitor Super-Agent network roll-out to ensure compliance with targets (Numbers, Locations, etc.)
- Identify and work with other stakeholders to expand and strengthen other networks e.g. Launch partnerships with other traditional agents to expand agent network
- Manage the deployment and utilization of funds dedicated for financial inclusion (funds) and present monthly audit report.
Key Metrics:
- 500,000 operational agents in Nigeria by 2020
- Presence allocated to areas where the need is greatest
Requirements
- Track record (>6+ years’ experience) of creating, managing and deploying country-wide distribution networks in industries such as pharmaceuticals, Fast-Moving Consumer Goods, Insurance, etc.
- Track record of managing/coordinating multiple stakeholders to deliver on a common objective
- Experience in interfacing with senior-level industry leaders and influencing them to action
- Experience in sales and marketing across multiple regions in Nigeria
- Experience in team management and team leadership
- Experience in setting up agent networks will be an asset
- Minimum of Bachelor’s degree
- Masters degree (MSc. or MBA) is an added advantage
- Effective communication skills – strong written/oral communication skills
- Proven ability to manage multiple stakeholders: Ability to track and report complex project to senior management
- Must possess team leadership and project management skills
- Broad knowledge and understanding of financial services and consumer distributions
- Must possess problem solving skills and must be pragmatic in approach to issue resolution
- Attributes and personality traits:
- Must be proactive in solving problems and mitigating risks
- Conscientiousness
- Result orientation
- Emotional intelligence
- Collaborative
Job Title: Team Lead, Operations Management & Stakeholder Engagement
Location: Nationwide
Reporting Line: Chief Executive Officer
Job Tenure: 3 Years
Job Description
Critical Deliverables:
Regulatory Policy Management:
- Liaising with regulators and stakeholders (CBN, regulators, Banks etc.) for timely amendment of regulations impacting financial inclusion goals
- Creating framework between banks and CBN/other regulatory bodies and stakeholders
- Rate of achievement of required regulatory enhancements
- Financial Literacy and Awareness Rollout:
- Supporting financial inclusion solution owners to build content, develop financial education outreach programs and roll out financial literacy campaign/programs in all regions across the country, starting with financially excluded regions
- Coordinating with existing stakeholders (CBN, Banks, Comns agency, etc.) to maximize impact of ongoing communication initiatives.
- Creating structured mechanism for engaging/informing the public on financial inclusion progress and latest developments
- Level of consumer awareness of financial inclusion services
- Percentage conversion of consumers reached
Product Development:
- Working with stakeholders to identify and designs products with a clear value proposition to drive financial inclusion uptake in Nigeria
- Monitoring product adoption and identify enhancement opportunities
- Conducting quarterly user experience assessment and need analysis to identify and aid design of products that will be relevant to target users
- Percentage of priority products launched
Monitoring and Controlling:
- Monitoring, tracking and communicating KPIs of financial inclusion program
- Conducting monitoring and evaluation of overall program milestones
- Conducting ongoing assessment of consumer awareness and perception
- Accurate and timely weekly/monthly reports on overall program metrics
Key Metrics
Regulatory Policy Management:
- Rate of achievement of required regulatory enhancements
- Financial Literacy and Awareness Rollout:
- Level of consumer awareness of financial inclusion services
- Percentage conversion of consumers reached
Product Development:
- Percentage of priority products launched
Monitoring and Controlling:
- Accurate and timely weekly/monthly reports on overall program metrics
Requirements
- Track record of successful regulator engagement
- Broad understanding or experience of financial services
- Track record with interfacing with multiple senior level stakeholders, and ability to influence them to action
- 5+ years’ experience managing large projects with multiple stakeholders
- Experience in team management and team leadership
- Experience in designing and deploying large scale communication campaign involving multiple stakeholders
- Track record in digital or financial services product development within specified time and project cost
- Minimum of Bachelor’s degree
- Advanced degree (MSc. or MBA) is an added advantage
- PMP, PRINCE 2 or other project management certification is a plus
- Effective communication skills – strong written/oral communication skills
- Proven ability to manage and interface with multiple stakeholders to achieve results
- Broad knowledge and understanding of digital financial services and consumer distribution
- Attributes and personality traits:
- Result orientation
- Conscientiousness
- Problem solver
- Emotional intelligence
- Consensus building
Deadline: 8th February, 2019.
How to Apply
Interested and qualified candidates should send their CV and Cover Letters to: recruitment@hcdclimited.com
Note: Make sure you include your current/previous remuneration and expected remuneration in your Cover Letter.
Leave a Reply