The Eye foundation hospital was started in 1993 as a high tech specialist Eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.
We are recruiting to fill the position below:
Job Title: Facility Lead
Location: Lagos
Job Summary
- Assure the effective functioning of a facility to provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and processes to meet the needs of the company
Job Responsibilities
- Develop and implement a facility management program including preventative maintenance and life-cycle requirements
- Conduct and document regular facilities inspections
- Ensure compliance with health and safety standards and industry codes
- Allocate and manage facility space for maximum efficiency
- Coordinate intra-office moves
- Supervise maintenance and repair of facilities and equipment
- Oversee facility refurbishment and renovations
- Implement best practice processes to increase efficiency
- Obtain quotes and tenders from vendors and suppliers
- Calculate and compare costs for goods and services to maximize cost-effectiveness
- Negotiate contracts to optimize delivery and cost saving
- Coordinate and monitor activities of contract suppliers
- Manage contractor and vendor relationships
- Manage and review service contracts to ensure facility management needs are being met
- Ensure delivery schedules, quantity and quality criteria are met
- Check completed work by contractors and vendors
- Verify payment and invoicing match contract pricing
- Plan and monitor appropriate facility management staffing levels
- Ensure efficient utilization of facility maintenance staff
- Oversee environmental health and safety
- Assure security of the facility
- Respond to facility and equipment alarms and system failures
- Provide prompt response to requests and issues from facility occupants
- Available for travel to all Eye Foundation Hospital group locations.
Requirements, Education and Experience
- Bachelor’s degree or a National diploma in a Science related field.
- Working knowledge of principles and practices of project management.
- Working knowledge of human resource management principles and practices.
- Working knowledge of electrical and mechanical systems.
- Working knowledge of procurement and contracts
- Sound knowledge of health, safety and environmental regulations
- Experience in construction, maintenance and all facets of facility operation
- Supervisory experience.
Job Title: Relationship Officer
Location: Abuja
Reporting To: Chief Business Development Officer
Responsible for: N/A
Probationary Period: 6 months
Job Role
- This role will support and implement activities to generate and improve revenue growth, profitability and impact for the organization with a focus on Health Maintenance Organizations (HMOs) and Corporate Organizations.
- This role is critical to building strong relationships and providing the highest level of support thereby contributing to the creation of long-term value and success of the company.
Key Responsibilities
Relationship Management (50%):
- Support the creation and effective management of new and existing clients (HMOs and Corporate organizations) partnerships and improve the company’s business network for improving providing sales opportunities.
- Ensure proper engagement with clients to promptly attend to their needs in the interest of the company.
- Help to deepen and grow existing client relationships by working alongside other team members to inform and educate internal and external stakeholders (clients) on the value of the company.
- Manage Requests for Information and (RFIs) and Partnership Requests and Proposals under guidance from the head of department. Ensure adequate and up to date information on clients are available to all units in order to guarantee seamless service to clients.
- Harmonize the needs and goals of internal and external stakeholders involved in the process to ensure answer quality and consistency.
- Maintain effective timely and consistent communication between the company and its key clients while ensuring alignment of expectations and client retention.
Sales (30%):
- Achieve revenue goals in terms of generating sales of company’s product offering.
- Conduct informed visits to prospective customers to present the company’s value proposition as it relates to their company and needs.
- Call on prospects (i.e. emails, phone calls, and in person visits) to qualify prospects for fit with our product offerings and to schedule appointments.
- Conduct regular research on potential customers (e.g. financial status, reputation, markets, etc.) to ensure appropriate targeting of viable prospects and the creation of a client database.
- Build understanding of details of the client relationships to assist with preparing briefs, sales pitches etc.
- Help to build a strong pipeline to achieve revenue goals.
Marketing (10%):
- Support the assessment, development, and presentation of appropriate products and service solutions to clients and prospects.
- Represent the company and present its product offering to potential or existing customers during events such as conferences, seminars, client events etc.
Others (10%):
- Undertake such other reasonable duties as may be required from time to time.
- Provide administrative support for business development and roll-out of new products, branches and outlets as appropriate.
Qualification
- Bachelor degree in Marketing or any related field preferably in the Social Sciences.
- A postgraduate degree will be an added advantage
- A strong experience and good knowledge of HMO is required.
- Minimum of 5-7 years’ experience with at least 3 years’ experience in business relationship management, marketing, sales and/or customer service required.
Relationship Manager top skills & proficiencies:
- Proficiency in English and at least 1 other local language (Yoruba, Igbo, Hausa)
- Excellent organization skills
- Meeting Sales Goals
- Negotiation
- Sales Planning
- Build Relationships
- Market Knowledge
- Analytical and critical thinking skills
- Customer Service and Communication Skills.
Computer Savvy Skills:
- Must be proficient in the use of MS Office suite {Word, Excel and Powepoint}
Job Title: Driver
Location: Lagos
Reports To: Facility Manager/Hospital Service Manager
Job Summary
- To provide secure and timely driving services to transport passengers and/or goods.
- Deliver payment transfers to the bank and/or the suppliers, assist with postage and with pick up of office purchases, including flight tickets and any other tasks required by Head of Administration or his/her substitutes.
- Act as a backup for the Receptionist, assist with meeting room re-arrangement for various meetings/events and perform occasional handyman jobs inside the Office.
Responsibilities
- Transport of staff, consumables and hospital equipment (Logistic Support)
- Provide transportation for Head of Office, other employees of EFH and visitors.
- Distribute mail as needed, both incoming and outgoing.
- Pick up flight tickets.
- Deliver correspondence and consumables to other branches.
- Facilitate airport pick-ups for VIP visitors and transportation during official visits
- Service vehicle maintenance management
- Schedule annual vehicle examination for service vehicles with the Transportation Department and apply for the renewal for the vehicle license.
- Determine when and what kind of maintenance the vehicle needs, keep track of general maintenance schedules, especially car tyre condition.
- Ensure sound running of the vehicles assigned and arrange minor repairs where necessary.
- Check oil and tyres properly and keep the service vehicles in clean condition, both inside and outside – Keep track of timely car insurance renewals
- Update monthly mileage records.
- Maintain log book of each service vehicle on daily basis.
Other tasks:
- Assist with office and meeting room re-arrangement for various meetings/events.
- Occasional handyman jobs in the Office, such as hanging pictures and small office repairs.
Qualifications
- Minimum of senior secondary school certificate is required.
- Minimum of 5 years’ experience as a corporate driver.
- A soft Technical skill in electrical or Mechanical is an added advantage.
- A valid driver’s license is mandatory.
- Registration with LASDRI (Lagos State Drivers’ Institute) is mandatory.
Skills and Competencies:
- Highly skilled in driving light and heavy vehicles.
- Competent at checking the vehicle for problems and performing pre/post trip maintenance tasks.
- Excellent driving record.
- Knowledge of city streets and addresses.
- Excellent GPS and navigation skills.
- Skilled in contacting passengers by phone and arrange the pick-up time.
- Talented in preparing and making the route in an efficient way.
- Known for demonstrating a high level of courtesy and professionalism to passengers and coworkers.
- Committed to helping passengers efficiently when loading and unloading their luggage.
- Well-versed in the cleaning of both the inside and outside of the vehicle.
- Proven record of picking up passengers and listening to their concerns.
- Able to give accurate and detailed information about routes and journey.
- Demonstrated ability to provide a secure environment for passengers and employer while in transit.
- Known for transporting passengers in a safe, timely and efficient manner.
- Adept at collecting fares.
- Thorough understanding of motor vehicle engine functionality.
- Effective skills in maintaining the log of mileage, the number of trips, passengers, and destinations.
- Familiar with all traffic laws and regulations.
- Ability to adhere to all company policies and procedures.
- Special talent for interact with guests and clients in a respectful and amicable manner.
- Willing to work flexible schedule and locations.
- Capable of lifting heavy items.
Computer Savvy Skills:
- Must be computer Literate.
Deadline: Friday; 11th January, 2019.
Method of Application
Interested and qualified candidates should submit their CV and suitability statement as a single attachment to: healthcare.recruitment@yahoo.com The subject of the email should be the Position Title/Location and the CV/Suitability Statement should be saved in the applicant’s full name.
Note
- Kindly state how you heard about the role in the mail.
- Eye Foundation Hospital Group is an equal opportunities employer and is committed to achieving gender balance within the organization.
- Only shortlisted candidates will be contacted.
- Shortlisting will start as soon as we start receiving applications.
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