Graduate Order Processor Job at Supermart.ng, 7th February, 2019

Supermart.ng, Nigeria’s leading online supermarket. If you desire to work in a fast paced environment and experience rapid personal and career growth while making a tremendous impact on society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast-paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship program.

We are recruiting to fill the position below:

• Prepare an end-of-day report with accurate and complete information
• Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
• Determine the best delivery method for each delivery
• Negotiate rates with logistics service providers
• Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
• Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
• Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
• Lead or participate in cross-functional initiative
• Ensure sharing of best practice among the team to drive efficiency
• Manage flow of customer orders from initiation to delivery
• Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders

Qualifications

• A University degree in any discipline
• 1-3 years’ experience
• Experience in Operations, Logistics, eCommerce, Retail is preferred but not required

Additional Information:

• Knowledge of or willingness to learn new productivity tools
• High level of initiative with ability to self-manage
• Excellent written and verbal communication.
• Must be computer literate
• Excellent analytical thinking