A leading Integrated Transport and Logistics company in Nigeria and West Africa requires the services of suitably qualified candidate to fill the vacant position below:
Job Title: Head, Courier Operation
Location: Nigeria
Reporting Line: Head, Cargo Division
Job Purpose
- Manage, plan, direct and control of all operations resource to ensure timely and efficient management of all cargo and parcels collected by the company and ensure deliveries within the specified times
- The required role is within an existing line haul delivery system migrating to a growing e-commerce last mile delivery service environment.
Job Description
- Supervise dispatchers, Hub operations team and Coordinators, to ensure that every shipment is picked and delivered within SLA.
Minimum Requirements
- A good first Degree from a reputable University
- Must have good knowledge of Courier Software
- At least 6 years cognate experience in Courier operations
- Excellent communication skills
Skills:
- Ability to coordinate the departmental staff and drive them to greater efficiency
- Excellent communication and analytical skills
- Must be very creative and innovative
- Possess high sense of urgency.
Accountabilities
- Responsible for overall operational management and performance for all delivery operations
- Enforce full compliance with Cargo Operations software
- Coordinate activities of courier operations to ensure optimal result
- Identify logistical problems proffer innovative solutions
- Plan and schedule the delivery of goods and cargo within TAT time
- Interact routinely with sales team, Cargo Hub and Warehouse supervisor on all operations issues
- Monthly review of courier route data to ensure that collections and deliveries are completed according to specified delivery time frame.
- Analyze data via courier software to enforce total compliance with delivery process
- Proactively identify operational challenges and suggest solutions to head operations
- Coordinate with Fleet Operations/Cargo Hub prompt and smooth delivery of all e-commerce shipments
- Serve as the secondary logistics contact for the e-commerce regarding all carrier related business needs (e.g Service issues, reporting, data analysis etc.
Deadline: 28th February, 2019.
How to Apply
Interested and qualified candidates should send their Application with comprehensive Resume to: hr.dept2018@yahoo.com
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