Latest Job Vacancies at Five3 Nigeria Limited, 7th Feb., 2019

Five3 Nigeria Limited is a dynamic firm,we operate locally and internationally in carefully selected developed and emerging markets that present the greatest strategic potential for future growth.

We are recruiting to fill the position below:

 

Job Title: Cashier
Location:
 Lagos

Job Description

  • Cashier- obtains payment for goods by scanning items, itemizing and totaling customer’s purchases.

Job Requirements/Responsibilities

  • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
  • Enters price changes by referring to price sheets and special sale bulletins.
  • Discounts purchases by redeeming coupons.
  • Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers.
  • Verifies credit acceptance by reviewing and recording driver’s license number; operating credit card authorization system.
  • Balances cash drawer by counting cash at beginning and end of work shift.
  • Provides pricing information by answering questions.
  • Maintains checkout operations by following policies and procedures; reporting needed changes.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications

  • Energy Level, Dependability, Productivity, Customer Service, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Informing Others, Basic Safety and Job Knowledge.

Application Deadline 15th February, 2019.

 

Job Title: Front Desk Agent
Location: Lagos

Job Description

  • The Front Desk Officer projects the brand impression of the company to the customers through exceptional client service delivery
  • The individual’s customer handling skill and conduct is often considered to give a lasting impression to the customers about the company and its people, product and services.

Job Requirements/Responsibilities

  • Orientate customers about the products and services of the company.
  • Engage in educational selling to customers while fielding telephone calls.
  • Receiving and directing visitors.
  • Emailing, word processing, filing, and faxing.
  • Dealing with incoming and outgoing correspondence.
  • Diary management and Preparation of reports.
  • Assisting and contributing in general to front desk office coordination.
  • Maintaining confidentiality with regards to client information.
  • Interact with clients, vendors and visitors.
  • Answer telephones calls and transferring calls to the appropriate department or staff member.
  • Sign for and deliver packages from courier.
  • Relieve management of administrative details.

Skills and Qualifications

  • Minimum of an OND
  • Must be Lagos State resident.

Application Deadline 12th February, 2019.

 

 

Job Title: Customer Service Representative
Location: 
Lagos

Job Description

  • We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
  • The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries;keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree.

Application Deadline 13th February, 2019.

 

How to Apply
Interested and qualified candidates should send their CV to: info.five3nigerialimited@gmail.com