First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the vacant position below:
Job Title: Relationship Manager (Retail Banking North)
Ref No: 1900000T
Primary Location: Lagos
Other Locations: Birnin-Kebbi, Gombe, Abuja, Katsina, Makurdi-Benue, Dutse-Jigawa, Minna-Niger, Lokoja-Kogi, Maiduguri-Borno, Yola-Adamawa, Kaduna, Jalingo-Taraba, Ilorin-Kwara, Jos-Plateau, Sokoto, Gusau-Zamfara, Kano, Bauchi
Organization: DMD Directorate
Schedule: Regular
Shift: Standard
Job Type: Full-time
Duties & Responsibilities
- Manage and deepen relationships with existing and prospective customers
- Win new accounts and resuscitate dormant relationships.
- Market the bank’s products to meet customer needs
- Initiate development of products required to meet customer needs.
- Ensure efficient service and maintenance of existing customer
- Ensure zero tolerance for inactive/dormant accounts
- Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
- As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
- Perform all other duties as assigned by the Business Manager
Key Performance Indicators:
- Total Net Revenue
- Net yield on Earning Assets
- Profit before tax and allocation of shared Cost
- CASA Deposit Retention
- CASA Deposit Growth
- Time Deposit Growth
- Performing Loans
- Collections
- Foreign Exchange Transaction Income
- Foreign Exchange Transaction Volume
- International Cards
- Customer Assets products
- Bonds & Guarantee
- Customer Acquisition Rate
- Customer Retention
- Credit Quality
- Human Capital Return on Investment
Key Competency Requirements
Knowledge:
- Financial advisory
- Credit Structuring & Management
- Banking Operations, Products & Services
- Regulatory Compliance
- Banking structure, policies and procedures.
- Core Business Processes
- Industry knowledge
Skills/Competencies:
- Negotiation skills
- Strong networking and relationship management skills
- Reasoning and analytical skills
- Deal structuring skills
- Strong credit and marketing skills
- Excellent people management skills
- IT and Computer appreciation
- Communications skills (written and oral)
- Portfolio Management
- Credit Assessment and Structuring
- Marketing/ Sales
- Business/ Product Development
- Customer Relationship Management
- Budget Planning & Control
- Financial Analysis Business/ Operational Strategy
Job Requirements
Education:
- First Degree in any discipline
- Higher Degrees/Professional Certification an advantage
Experience:
- Minimum experience – 2 years relevant banking (marketing and credit) experience
How to Apply
Interested and qualified candidates should:
Click here to apply online
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