Critical Rescue International (CRI) was founded in 2001 as Nigeria’s first advanced paramedic (Emergency Medical Services) company. Over the ensuing years, we have developed a strong international reputation in the areas of health information and advice, medical assistance, primary healthcare, emergency and non-emergency medical response, benefits administration, and industrial health services.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Ikorodu, Lagos
Overall Purpose of the Job
- Provide front-desk administrative function with focus on customer service and customer experience.
Roles & Responsibilities
Follow all policies and procedures laid out by the company and contracting company including but limited to:
- Company Policy and Procedures
- Medical Treatment Policy and Procedures
- HSE Policy and Procedures
- Operational Policy and Procedures
- Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
- Responsible for handling front office reception and administration duties
- Greet visitors warmly and register guests/patients, direct guests/patients as needed
- Manage billing and payment activities for clinics
- Complete other administration duties as assigned
- Ensure appropriate stock of consumables, performing daily and monthly stock counts and reconciliation
- Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Occupational Health Testing, Administrative Duties, Etc.
Key Performance Indicators:
- Measurable generation of income for the organization for assigned services and products.
- Continued positive client satisfaction and feedback.
Job Title: Laboratory Scientist/Technician
Location: Lagos
Overall Purpose of the Job
- Perform, analyze, and record results of diagnostic testing of company clients of the laboratory department within the Clinic
- Assist with business development and marketing of laboratory services.
Roles & Responsibilities
- Analyze body fluids or tissues using laboratory equipment
- Performing laboratory tests in order to produce reliable and precise data to support scientific investigations
- Carrying out routine tasks accurately and following strict methodologies to carry out analyses
- Preparing specimens and samples
- Assisting in maintaining and operating standard laboratory equipment
- Perform drug and alcohol screening
- Ensuring laboratory is well-stocked and resourced
- Recording and sometimes interpreting results to present to senior colleagues
- Keeping up to date with technical developments, especially those which can save time and improve reliability
- Following and ensuring strict safety procedures and safety checks.
- Restocks and replaces used supplies
- Cleans all equipment following appropriate disinfecting procedures
- Submits weekly progress reports and ensures data is accurate
- Carries out other duties as may be required my management.
Key Performance Indicators:
- Accurate record keeping
- Attention to detail
- Proper Labeling
- Quality of service given to patients.
Job Title: Pharmacy Technician
Location: Ikorodu, Lagos
Roles & Responsibilities
- Supply medicines to patients
- Assemble medicines for prescriptions
- Provide information to patients and other healthcare professionals
- Assist in establishing formal channel plans and insights through research, data, and evaluation of market and channel activities.
- Utilize these plans to create innovative programs and services that differentiate The Company’s pharmaceutical operations within the marketplace.
- Assist in establishing distribution and value-added programs/services for pharmaceutical products
- Develop summaries of marketing and sales for leadership team to communicate results and recommendations
- Assist with other duties as assigned by management
- Follow all policies and procedures laid out by the company including but not limited to:
- Company Policy and Procedures
- HSE Policy and Procedures
- Operational Policy and Procedures
- Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues.
Minimum Qualifications
- Primary Focus on Customer Service
- Valid Pharmacy Technician Certificate/License
- Minimum of 3 years relevant work experience in the pharmaceutical healthcare sector
- Experience in marketing or retail sales with ability to sell product
- Ability to utilize various Computer Software and applications, including Email, Microsoft Office, CRM, and other Administrative Software
- Positive/outgoing attitude
- Ability to adapt to various roles/responsibilities
- Time management and organizational skills
- Strong attention to detail and follow-through
Key Performance Indicators:
- Measurable generation of income for the organization for assigned services and products
- Continued positive client satisfaction
- Providing the right medication for the right patient at the right time for the right ailment
- Informing clients of medications, their risk, how to take the medication, etc.
Method of Application
Interested and qualified candidates should send their CV to: hr@crinigeria.com
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