Apply for Recent Jobs at Fastizers Food and Confectionery Limited

Fastizers Food and Confectionery Limited started with its first production of cookies 5 years ago, desiring to cater to its immediate community. This first batch of home-made Fastizers Cookies, produced with less than N1,000, got so much positive feedback it inspired the production of subsequent batches, however still on a small scale from a home-kitchen.

We are recruiting to fill the position of:

Job Title: Customer Care Representative

Code: CSR
Location: Lagos

Job Description

• Maintain the database of customers.
• Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution
• Manage large amounts of incoming calls
• Generate sales leads and do prompt follow up
• Identify and assess customers’ needs to achieve satisfaction
• Resolve customer complaints via phone, email, mail or social media
• Build sustainable relationships of trust through open and interactive communication
• Feedback to the management on customer’s complaint.

Requirements

• Must possess SSCE/OND
• Product Knowledge, Problem Solving, Market Knowledge and Documentation Skills
• Ability to resolve conflict
• Should be able to speak English fluently and a bit of hausa and igbo
• Minimum of 1 year relevant work experience.
• Determination and the drive to work attend to people’s request
• Good attention to details and must be timely.

Job Title: Van Sales Representative

Location: Oshodi, Lagos

Job Description

• Creating demand for the distributors and sub distributors in the allocated territory.
• Selling and redistributing of the company’s products in the territory.
• Effective penetration and coverage of the supermarkets, chain stores, corporate organizations, etc.
• Liaising with the distributors and sub distributors to organize, control and supervise merchandisers and as well maintain their database.
• Developing sales strategies/plans and achieve performance target.
• Achieving sales target, growth and market share objective within the territory.
• Effective customer relationship management and retention.
• Monitoring, evaluating and supervision of distributors and sub distributors performances in the assigned territory.
• Enhancement of customers’ payment and re-ordering of the products.
• Plan the use of resources efficiently and effectively to maximize return on investment.
• Feedback to the management on competitors’ activities, market situations and customer’s complaint.

Requirements

• OND in Marketing, Business Administration, Social Sciences or a related discipline.
• Minimum of 1-2 years relevant work experience.
• Applicants must be reside within Oshodi axis.
• Applicant must have knowledge of major markets in assigned location.
• Proven excellence of sales and target meeting skills.
• Determination and the drive to work towards targets.
• Applicant must be able to drive manual vehicle and also possess a valid driver’s license.
• Good customer service and possession of people management skill

Deadline: 5th April, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: recruitment@fastizers.com with the code CSR as the subject of the mail.

Note: Only applicants that meet the above criteria will be contacted.