Current Recruitment at the Montaigne Place – Lagos, Enugu & Rivers

Montaigne Place is Nigeria’s largest luxury skincare, cosmetic, fragrance, and well-being retail company. Founded on the vision to provide luxury at its best, Montaigne Place provides an exceptional sophisticated shopping experience with our exclusive offers. Montaigne Place currently has luxury retail outlets across Nigeria. Our brand’s portfolio cuts across different categories.

We are recruiting to fill the position below:

Job Title: Brand Manager (Female)

Location: Lagos
Reports to: Head, Marketing & Brand Management

Job Objective

• Responsible for coordinating the brand’s activities – sales, advertising, promotion, marketing research and distribution.
• Accountable for delivering the brand’s profit, volume and market share objectives.

Duties & Responsibilities

• Formulate brand’s long-term strategy to effectively reach customers
• Oversees the brand’s marketing life cycle
• Manages day-to-day progress of product marketing planning and execution
• Maintains brand integrity across product lines, advertising, and all other internal and external communication as it pertains to assigned brand
• Collaborates with a wide variety of functional areas such as sales, editorial, marketing, design, and operations to execute specific marketing plans
• Conducts market research and identifies and tracks market trends
• Define and manage the brand’s advertising and promotion strategies
• Closely monitor and analyze sales volumes, market share trends and competitive activity
• Provide monthly product updates to management

Minimum Education Qualifications

• A Bachelor’s degree in any Business related discipline.

Required Experience:

• Minimum of 3 – 5 years’ field experience in product management, brand advertising and/or marketing.

Required Competencies
Knowledge:

• Sales and marketing
• Customer service
• Communications and media
• Public relations.

Skills:

• Communication skills
• Interpersonal skills
• Negotiation skills
• IT skills
• Execution.

 

Job Title: Retail Sales Development Executive (Female)

Location: Lagos

Job objectives

• Leads sell-in efforts into company owned retail outlets & stores.
• Act as consultants to outlet managers to develop and implement tactics to achieve sales turnover in outlets under their direct management.
• To manage sell-out from company-owned retail outlets

Reporting Relationships

• Functionally reports into: Head of Retail Operation
• Administratively reports to: Head of Retail Operation
• Supervises: Sales Executives

Duties & Responsibilities

• This role will oversee the execution of company’s Sales programs in own-outlets to achieve targets or quotas as part of the organisation’s overall business objectives.
• Accountable for overall sales performance of the Retail Business
• Work with company-owned retail stores, through the Outlet Managers, and build long term working relationships with them to facilitate the adoption and implementation of sales policies, plans and programs.
• Ensure the outlets have the proper resources, tools, information, and monitoring mechanisms in place to ensure the sales plan is executed.
• Work with Outlet managers for each store to implement a unified selling methodology across all our stores and for our products.
• Sell in and coordinate excellent execution for specific promotional programs.
• Advise Outlet Managers and their teams of all media activity, national promotions, unique point of sale items, etc.
• Advise senior management of competitive pricing, promotions, sales trends and other competitive activity as well as a reasonable action plan.
• Collaborate with management to analyze brand sales by own-outlet to facilitate growth opportunities.
• Monitor individual outlet performance and draw up improvement plans where applicable.
• Assist in the recruiting, training, and development of Sales team members
• Revenue accountability is associated with this role, and it will carry a direct quota
• Typical revenue responsibility will be determined by the Head of Sales and or Managing Director

Key Performance Indicators

• % Overall Revenue Growth in assigned company owned-retail outlets
• % Sell-in Revenue into company-owned retail outlets
• New Products introduction to outlets
• Outlet promotion on rotation, year-round
• % Revenue Variance to Forecast
• % Share of Wallet
• No. of outlet visits weekly
• % Customers Master Data Accuracy in the system
• Sales Pipeline Value
• % Stock/Inventory in outlet over X Days
• Weeks of inventory on hand per retail outlet Weeks of inventory on hand per retail outlet
• Product returns by retail window
• Retailer ROI and trade-spend
• No. of Timely Order Processing for outlets
• % reduction of Processing Errors for outlet orders
• % Sales Forecast Accuracy
• No. of new Loyalty scheme members acquisition
• No. of active loyalty card holders
• Loyalty system points usage
• % Adherence to Process
• % Compliance with System

Minimum Education Qualifications

• Bachelors degree
• Masters Degree an advantage
• Must be female

Required Experience:

• 5-6 years of sales experience in a consumer products company (FMCG) across multiple channels of trade, including wholesale and retail outlets.
• People management & supervision experience.
• 1 year of P&L, strategic planning, and/or budgeting experience. Experience with salesforce automation or CRM is essential to success

Required Competencies:

• Organizing Skills.
• Customer/Client Focus.
• Business Acumen.
• Results Driven.
• Communication Proficiency.
• Results Driven.
• Initiative.
• Technical Capacity.
• Performance Management.
• Leadership.
• Problem Solving/Analysis.
• Presentation Skills.
• Teamwork Orientation.

 

Job Title: Outlet Manager (Female)

Locations: Enugu, Rivers
Functionally reports into: Head of Retail Operation
Administratively reports to: Head of Retail operation
Supervises: Sales Executive

Job Objective(s)

• Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
• Grow sales through the implementation of marketing and merchandising systems
• Responisble for the store’s or outlet’s revenue quota.

Duties & Responsibilities
Management:

• Lead others and work effectively with store team
• Supervise, assign and direct activities of the store’s team
• Effectively communicate information to store team and supervisors in an open and timely manner
• Support Store team with actions plans for operational and service improvement

Customer Service:

• Assist customers with their questions, problems and complaints
• Promote the company’s customer service culture (greet, offer help, and thank)
• Provide colleagues personalized customer service feedback and coaching
• Handle all customer relations issues in accordance with company policy
• Promote a positive shopping experience for all customers
• Maintain customer privacy by not sharing customer data without authorization.

Merchandising/Presentation:

• Stock shelves
• Manage re-order levels & restocking from HQ for the store
• Conduct merchandizing activities in line with approved brand guidelines
• Account for promotional and sales support materials
• Organize and execute the display and maintenance of off-shelf merchandise.

Minimum Education Qualifications

• Bachelor’s Degree
• Master’s Degree an advantage

Required Experience:

• 3-4+ years of retail store experience.
• Experience as store or outlet manager related retail environment and/or Luxury, boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks/projects.
• Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Required Competencies:

• Deep Knowledge of the different product categories & brands
• Analytical competencies
• Skin types
• Strong presentation skills
• Negotiation skills
• Persuasion Skills
• Adept business knowledge
• Abilities to organize
• Strong written and verbal communication.
• Strong problem-solving skills
• Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
• Above average Telesales/Phone Skills
• IT skills
• Customer service skills
• Team skills
• Excellent communication skills
• Time Management skills

Deadline: 15th April, 2019.

How to Apply
Interested and qualified candidates should send their CV to: careers@montaigneplace.com