LS Scientific Limited is a Solutions provider of Laboratory Products and Services. Our Company offers a portfolio of branded Laboratory products and a range of services including Training, Equipment & Instrumentation Servicing, Calibration Services, Laboratory Design and Upgrade, Custom Manufacturing Services.
We are recruiting to fill the position below:
Job Title: Product Sales Manager/Key Account Manager/Sales Manager
Location: Lagos
Job Descriptions
- Manage a portfolio of assigned accounts and brands
- Develop positive relationships with clients and grow our business by building successful, long-term client relationships.
- Drive sales in accordance with the agreed portfolio and target
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise sales representatives to ensure business growth
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Requirements
- Bachelor’s degree in Sales & Marketing, Applied Sciences or related Science disciplines
- Minimum of 8 years working experience in a similar Sales role and a minimum of 10 years working experience
- Prior work experience as a Sales account manager or Sales account executive
- Industry experience in Sales of Laboratory equipment/Quality Control equipment is mandatory
- Previous sales experience in the following sectors Food and Beverages, Pharmaceuticals, Medical is key
- Previous sales experience with the following equipment is an added advantage HPLC, Autoclaves and Spectrophotometer
- Hands on experience in sales and an ability to deliver an excellent customer experience
- Knowledge of CRM software and MS Office (Salesforce, Trade gecko, MS Excel and PowerPoint in particular)
- Understanding of sales performance metrics
- Proven track record and ability to initiate and deliver new deliver projects
- Strong business acumen with a problem-solving attitude
- Excellent communication, presentation and negotiation skills
Job Title: Sales Administrator
Location: Lagos
Job Description
- The Sales Administrator is a supportive role that acts as an administrative support to the Sales Team
- Support the Sales Team by managing schedules, creating sales documents, quotes and proposals, generating sales related reports for management
- Handle and prioritize prospects and customer requests
- Meet customer needs by proffering the appropriate solutions based on orders received.
- Serve as liaison with other departments in the company to gather documentation and data for supporting the Sales Team as well as liaison for internal requests for the sales team
- Maintain in-depth product knowledge of the service offerings of the company
- Monitor sales activity and recommend improvements
- Respond to customer complain and requests within agreed turnaround time
Requirements
- First Degree in Sales & Marketing/Business Administration/Fields of Applied Sciences
- Minimum of 3years working experience in a similar role
- Proficient with general office applications and sales software, especially Trade Gecko, Microsoft Excel and PowerPoint.
- Prior experience using trade Gecko is an added advantage
- Working knowledge of Sales order process and documentation
- Accuracy and attention to detail
- Strong organizational, presentation, and customer service skills
- Strong written communications skills
- Skilled as an active listener and with high level of focus
- Ability to multi-task and adapt to changes quickly
- Ability to identify customer needs from basic information provided
- Self-motivated with the ability to work in a fast moving environment
Job Title: Technical Service Engineer
Location: Lagos
Job Description
- Refer to internal database or external resources to provide accurate technical solutions and ensure all issues are properly logged
- Carry out layout designs using AutoCAD
- Train customers on application of assigned equipment
- Prioritize and manage several customer requests per time
- Follow up with clients to ensure systems/equipment are fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals.
- Installation, Calibration and Commissioning of assigned equipment: Laboratory equipment and quality control equipment
- Research and identify solutions to software and hardware issues
- Carry out routine maintenance of laboratory equipment
- Diagnose and troubleshoot technical issues, including equipment setup and installation
- Ask customers targeted questions to quickly understand needs
- Track system issues through to resolution, within agreed time limits
- Properly escalate unresolved issues to appropriate unit
- Provide prompt and accurate feedback to customers
Requirements
- Hands-on experience with repair, maintenance and equipment calibration
- Prior experience with us of AutoCAD
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal.
- First degree in Electrical Engineering/Electrical Electronics/Mechanical Engineering is compulsory
- Minimum of 4 years working experience in a similar role
- Proven work experience as a Technical Support Engineer handling laboratory and quality control equipment like autoclaves, Auto titration Units, Auto Distillation Units, Packaging Systems, general microbiology equipment, balances, HPLC, spectrophotometers, Chromatography equipment etc.
How to Apply
Interested and qualified candidates should forward their Resume to: careers@lsscientific.com
Application Deadline 26th April, 2019.
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