Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Mobile Banking Support Officer
Job ID: 39007
Location: Lagos Island
Job Sector: Information Technology and Services
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- Managing Mobile Money and Internet Banking Platforms for optimum performance
- E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer
Key Responsibilities/Accountabilities
- Managing Mobile and Internet Banking Platforms for optimum performance
- Monitor SMS and Email Alerts for optimum performance
- Provide 2nd level support for bank branches on Mobile and Internet banking application
- Proactive designing of solutions to enhance the delivery of services on the two channels
- Generation of useful reports from the platform for reporting and troubleshooting.
Preferred Qualification and Experience
Qualifications:
- First Degree in Computer Sciences or IT related courses
- Master’s Degree in Computer Sciences or IT related courses
- Oracle, MCSA, knowledge of Microsoft Visual Studio, Java
Experience:
- Minimum of 5 Years relevant experience
Knowledge/Technical Skills/Expertise
Behavioural Competencies:
- Generating Ideas
- Exploring Possibilities
- Taking Action
- Understanding People
- Embracing Change
- Providing Insights
- Adopting Practical Approaches
- Developing Expertise
Technical Competencies:
- Application Knowledge for Support – Refers to the knowledge and experience required to ensure provision of application maintenance and support services. Support typically takes the form of investigating and resolving problems and providing information about the systems. It may also include monitoring their performance.
- Business Continuity Management – Refers to the knowledge and experience required to ensure provision of service continuity planning and support.
- Rollout Management – Refers to the knowledge and experience required to ensure the protection of the live environment and its services by using formal procedures and checks.
- Testing – The planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed standards, to ensure that new and amended systems, together with any interfaces, perform as specified.
- IT Support – Ability to provide optimal IT support to departments to help facilitate meeting of the Bank’s objectives.
- Database Administration – Refers to the knowledge and experience required to manage the installation, configuration, upgrade, administration, monitoring and maintenance of physical databases.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: IT Data Processing Officer
Job ID: 39010
Location: Lagos Island
Job Sector: Banking
Job Details
- Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- To process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
- Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
- Bank’s Data Centres (Live and DR) management.
- Provide high level competency with regard to application systems monitoring
Key Responsibilities/Accountabilities
- Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
- Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
- Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc
- Cycle time to resolve issue assigned by the Helpdesk.
- Ensure the timely transfer of SWIFT messages, GBM, HPL, MIS, and Adaptiv files on a daily basis.
- Administer the Data Centre and Disaster Recovery Centre.
- Monitor and Report all the activities at the Data Centre.
- Ensure that there is no service disruptions at all times.
Preferred Qualification and Experience
- Minimum of first Degree or its equivalent in numerate or semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics.
- Professional qualification will be an added advantage eg SQL.
- Minimum of 2 year post qualification experience
- Information Technology – IT Operations
- 4 Years Experience in Finacle Banking Application and extensive knowledge of SQL
Knowledge/Technical Skills/Expertise
- IT Support: Ability to provide optimal IT support to departments to help facilitate meeting of the Bank’s objectives.
- Documenting :Ability to document information pertaining to information systems and or process and operational specifications.
- Data Analysis: Ability to analyse statistics and other data, interpret and evaluate results, and create reports and presentations for use by others.
- IT Knowledge: Possesses a deep and broad knowledge base in fundamental IT technical skill sets. Stays informed on emerging trends.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Enterprise Backup & E-mail Administrator – SIPML
Job ID: 38961
Location: Lagos Island, Lagos
Job Sector: Information Technology and Services
Job Purpose
- The purpose of the Enterprise backup & E-mail administrator is to manage daily backup of the company data, data center tasks/activities and E-mail Administration
- Enterprise Backup & E-mail Administrator will also assist Enterprise Systems Support Engineer in providing first level support of IT Systems.
Key Responsibilities
Backup Administration: Ensure that backups of Critical Applications, databases and Operating Systems are taken:
- Carry out daily backup and restore activities
- Configure, install, and manage data backups for applications and systems
- Manage tapes storage and movement (location and use)
- Ensure that restore procedures are configured and tested
- Periodically reviews the backup policies and procedures to ensure right application settings and accurate documentations.
- Performs daily health check and maintains desired level of success rate for the backup jobs.
- Maintains daily records of all the backup activities including problem documentation and actions taken to resolve it.
- Reports backup, server, and storage operational status by gathering and prioritizing information.
- Ensure excellent Customer Service throughout the Storage and Backup Operation
- Perform routine tasks on tapes registration, movement, storage and disposal.
- Ensure tape handling and management is as per control process and procedure documented.
- Follow strictly all requirements of the daily tape handling activities.
Server and Storage Administration:
- Carry out regular checks on the status of servers, Netapp storage, and tape libraries from a hardware and software standpoint.
- Implement templates for standardizing all technical backup and recovery procedures for all sites
- Upgrades backup infrastructure and improve the backup and recovery performance using latest applicable techniques
- Regular maintenance of servers, backup software, and storage tools through the installation of software upgrades, patches, and hardware upgrades
IT Support / Helpdesk:
- Proactively keeps the environment with latest release update and perform root-cause analysis to resolve frequent backup failures.
- Troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.
- Ensure proper reports distribution.
- Provide first level support of IT Systems (servers, Operations systems, Applications, etc)
- Supervise Service Providers while they are working in the data center.
- Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.
Data Center Administration:
- Ensure proper maintenance of the Air Conditioning and FM 200 in the Data center and power room.
- Ensure proper maintenance of the Central UPS and Stabilizer for the Data centers
- Ensure that data centre physical security procedures are followed strictly
- Fulfill administrative reporting requirements.
- Monitor Datacenter environmental conditions and ensure they are within set limits.
- Adhere to Data Centre rules and guidelines
- Ensure tidiness and proper cable management in the Data Centre.
- Uptime and availability of Data Center devices, Servers and Network devices
Messaging and Collaboration:
- Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.
- Manage Active Directory platform and treat all user creation and exits promptly.
Preferred Qualification and Experience
Qualifications:
- First Degree Field of Study – Systems Engineering
- Master’s Degree Field of Study – Operations Research
- MCTS (Microsoft System Center Configuration Manager 2012), MCITP (Microsoft Windows Server 2008), MCTS (Microsoft Windows Active Directory 2008)
Experience:
- Up to 5 years Email Administration and Server Administration
- Up to 2 Years Data Centre Administration
- Ability to provide optimal IT support to departments to help facilitate meeting of the Group’s objectives
Technical Competencies:
- Server Management – Windows:- Refers to the knowledge and experience required to manage Windows servers
- IT Systems:- Knowledge and understanding of various IT systems and related configurations as applied within a specified business environment.
- IT Support:- Ability to provide optimal IT support to departments to help facilitate meeting of the Bank’s objectives.
- Troubleshooting Ability:- Knowledge and understanding of IT diagostic tools including the replication of errors in test environments.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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