Westgate Technologies is a technical and managerial personnel with a wide range of technical competencies, thus providing world-class solutions and services cutting across: Sales, Systems Integrations – Networking and Communication Solutions, Organizing Training on installed solutions (In-House and Offsite).
We are recruiting to fill the position below:
Job Title: Call Center Representative
Location: Lagos
Job Description
- We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities
- Answer incoming customer phone calls and take appropriate action for each call.
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
- Attend mandatory training sessions to stay updated on product or company policy changes.
- Input data into the company computer platform to keep each customer record updated.
Requirements
- Strong computer skills
- Excellent interpersonal communication skills.
- High level of professionalism
- Must be available to work some holidays and weekends.
- Strong problem solving abilities.
Job Title: Financial Manager
Location: Lagos
Job Description
- Our Technology company is growing its services and client base, and we have a fantastic opportunity for the right individual to join our team as a Financial Manager. The ideal candidate for this position will have an extensive background in data-driven analytics and proactively guiding business units to help them achieve strategic and financial objectives
Responsibilities
- Maintain cash flow by reviewing banking activity and reconciling monthly reports
- Develop and interpret databases and financial models
- Establish, monitor and achieve company financial goals
- Manage company budget to maximize revenue and identify potential areas of cost savings.
Requirements
- Bachelor’s Degree in Accounting, Finance or related field required (MBA preferred).
- Excellent verbal and written communication skills.
- Results-oriented and process-driven.
- Impeccable attention to detail.
Job Title: Technical Director
Location: Lagos
Job Description
- We are in need of a Technical Director, who will oversee the acquisition and implementation of useful technologies as well as the creation of end-user programs and products.
Responsibilities
- Provide the sales team with technical advice and support
- Oversee each project’s life cycle from conception to completion, with an emphasis on technical soundness and resource efficiency
- Develop and revise statements of work, which should include accurate time and cost estimates
- Analyze user requirements and usability metrics to ensure customer satisfaction.
Requirements
- Bachelor’s Degree in Computer Technology or related field.
- 2+ years’ experience in a supervisory capacity.
- Excellent understanding of current web and mobile app landscape.
- Digital project management experience a plus.
Deadline: 10th June, 2019.How to Apply
Interested and qualified candidates should send their Resume to: westgatetechn@gmail.com
Interested and qualified candidates should send their Resume to: westgatetechn@gmail.com
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