Talentsquare – Our client, a Fashion Retail company (women clothing store and accessories) looking to expand its team is recruiting to fill the position below:
Job Title: Retail Supervisor
Location: Lagos, Nigeria
Job Type: Full-time
Detailed Description
- The ideal candidate will be responsible for supervising the retail staff within the business.
- They will coordinate the shipping of goods, set up displays, and assist customers and staff during business hours, oversees the workflow at the facility.
- They will not just supervise the work of others, but will also coach, resolve issues and serve as a link between subordinates and upper management.
- The ideal candidate will be a competent individual who will be able to guide the employees.
- They will be well-versed in processes under the role’s responsibility and will be results-driven and focused. oversee the daily operations of the store.
- They will be the one to ensure the smooth running of operations to maximize sales and minimize costs.
- The ideal candidate will have previous experience and knowledge of diverse business areas such as sales, marketing etc.
- The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. Women are encouraged to apply.
Responsibilities
- Manage retail staff, including cashiers and people working on the floor.
- Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Formulate pricing policies.
- Determine daily coupons.
- Ensure pricing is correct.
- Work on store displays.
- Attend trade shows to identify new products and services.
- Coach, counsel, train, and discipline employees.
- Evaluate on-the-job performance.
- Identify current and future trends that appeal to consumers.
- Ensure merchandise is clean and ready to be displayed.
- Approve contracts with vendors.
- Maintain inventory and ensure items are in stock.
- Keep up with fluctuating supply and demand.
- Analyze operating and financial statements for profitability ratios.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Utilize information technology to record sales figures, for data analysis and forward planning.
- Ensure standards for quality, customer service, store cleanliness and health and safety are met.
- Monitor local competitors.
- Organize and distribute staff schedules.
- Preside over staff meetings.
- Help retail sales staff achieve sales targets.
- Manage different departments within the store.
- Handle customer questions, complaints, and issues.
Qualifications
- Proven experience as supervisor or relevant role
- Familiarity with company policies and legal guidelines of the field
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Good knowledge of MS Office
- Diploma/Certificate in first line management or relevant field
- BSc/BA in Management or relevant discipline will be considered an advantage.
Salary Range
N70,000 – N120,000/month.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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