Recruitment in a Reputable Spa Company – Lagos, Enugu & Anambra

A Spa company located at Lagos (Anthony), Enugu and Onitsha is recruiting to fill the position below :

Job Title: Spa Accountant

Locations: Enugu & Onitsha-Anambra

Job Description

• Prepare, record, and process accounts payable and cash disbursement, and accounts receivable and cash receipts.
• Prepare allocation tables for indirect expenses and revenue items as needed.
• Perform monthly bank reconciliation.
• Prepare and process payroll and deductions schedules.
• Assist in the posting of accounts to the general ledger for: accounts receivable, cash receipts, accounts payable, cash disbursements and payroll.
• Review open invoice reports and follow up with a schedule of payments or adjustments.
• Maintain required records, reports, and files in an organized manner.
• Perform other related duties as directed or as the situation dictates.

Qualifications

• A minimum of B.Sc in Business Administration, Accounting and other related discipline.
• Any relevant certificate would be an advantage
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Knowledge of office procedures.
• Minimum of 2 years’ experience, especially in the hospitality industry

Skill Set:

• Strong Business Acumen.
• Excellent Leadership and Communication,
• Interpersonal relationship,
• Time management and organization
• Problem Solving/Analysis.
• Result Driven.

Job Title: Driver

Location: Lagos

Qualifications

• Minimum of an SSCE and possession of a valid driving license and cognate years of experience
• Candidates must reside at the location of the job.

Job Title: Spa Manager

Locations: Lagos, Enugu & Onitsha-Anambra

Job Description

• Always demonstrate sincere customer focus and true appreciation for the guest experience.
• Develop and maintain adequate professional product program
• Ensure all dealings with guests at the spa to meet or exceed set operating standards.
• Ensure all areas of the Spa are kept clean and well maintained at all times.
• Ensure compliance with all legislation governing the operation of a Spa facility.
• Ensure the guest experience is relaxing and in accordance with the spa’s standards.
• Ensure the health and safety of guests and employees are paramount at all times.
• Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
• Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.
• Ensure that the Spa team adhere to all company operational and service standards.
• Ensure that spa department follows business conduct and ethics.
• Ensure that the spa  follows policies and procedures including health, hygiene, emergency and Fire prevention.
• Ensure that the spa department follows safety and maintain confidentiality for all guests and colleagues at all times.
• Ensure all spa equipment are maintained in good working order at all times.
• Ensure that all stock and cash items are kept safely under lock and key.
• Able to provide guidance, encouraging teamwork and facilitating related professional work processes.
• Able to achieve high performance and operational standards.
• Able to liaise with internal and external parties at the appropriate levels to ensure smooth flow of the spa operations.
• Able to handle any guest complaints or special requirements.
• Able to promote and sell spa programs to groups and walk-in guests etc.
• Able to upsell the spa and wellness programs.
• Able to implement and monitor up-selling strategies to maximise spa operational revenue.
• Able to analyze and interpret the needs of clients and offer appropriate options, solutions and resolutions.
• Be the single point of contact for Dignitaries, VIP and VVIP guests and co-ordinate their Spa experience.
• Responsible for checking and overseeing all guest settlements etc.
• Responsible to identify and target specific market segments for potential corporate clientele to promote Spa services.
• Responsible to develop strong product quality and treatment measures.
• Responsible to monitor and analyse the products and services of competitive Spas, to maintain a competitive advantage.
• Responsible for the department training plan and conduct hands-on training for the new recruitment.
• Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.
• Responsible for the spa employee’s weekly duty schedules and staff duty charts.
• Coordinate with the works department to ensure proper repair and preventive maintenance works of all spa equipment.
• Coordinate with the works department to ensure proper repair and preventive maintenance works of all spa equipment.
• Regularly monitor all equipment for the proper functioning in the Spa to ensure maximum guest satisfaction.
• Monitor and review Spa employee’s performance regularly and provide required guidance.
• Manage spa inventory effectively, and follow purchasing standards to ensure audit compliance.
• Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.
• Gather information and remain fully informed of local and international trends in Spa operations.
• Perform a regular inventory of Spa par levels for retail and operational stocks.
• Raise store requisitions of all retail and operational items as and when required.
• Perform any other duties that management may reasonably require.
  

Qualifications

• Bachelor’s degree in Physiotherapy with management experience, Business Administration or  Degree / Diploma in Hotel/Hospitality Management.
• Minimum of 1 to 3 year’s experience as a Spa Manager in a luxury hotel or a well established SPA brand. Alternatively, in the hospitality industry.

Skill Set:

• Passionate about the Spa and Fitness world.
• Willing to deliver the best service and experience to our guests.
• Demonstrated strong leadership, team, and communication skills are essential.
• Strong working knowledge of MS Office Suite.

Deadline: 25th May, 2019.

How to Apply
Interested and qualified candidates should send their Application Letter and CV as PDF or Word document to: cuanurecruitment@gmail.com 

Note

• Subject of the email must be “Spa Manager” with preferred location (Lagos, Enugu or Onitsha). The Enugu Manager will also have roles extended to the hotel attached.
• Interview holds within 1-3 weeks of deadline.
• Qualified and interested candidates must reside at the location of the job.