The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.
We are recruiting suitably qualified candidates to fill the position below:
Job Title: Store Manager
Location: Lagos
Job Summary
- The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.
Key Objectives:
- Coordinating daily front and back end operations of all outlets
- Supervising staff and area to ensure customer satisfaction within outlets
- Monitoring and training staff to ensure uniformity in service and presentation across all outlets
Duties/Responsibilities
- Daily Shop running
- Staff Coordination
- Customer Service Interaction
- General Shop Operations
Reporting Relationships:
- Functional Reports to: F&B Manager
- Supervisees: all Restaurant front-end staff
Key Performance Indicators:
- Consumer feedback
- Restaurant staff performance
- Restaurant outlet maintenance
- Stock availability at outlets
- Timely and accurate reporting.
Requirements/Qualifications
Required Qualifications:
- OND or equivalent
- Experience as a restaurant, Service or Hospitality field manager
Preferred Qualifications:
- Hospitality management training.
Key Skills and Experience:
- Leadership skills
- Coordinated
- Ability to work under pressure
- Wiliness to learn
- Internal motivation
- Attention to detail
- Ability to implement feedback.
Job Title: Food and Beverage Manager
Location: Lagos
Job Summary
- The Food and Beverage Manager is responsible for the back and front end of all outlets. The manager coordinates overall operations and ensures that the outlets are working efficiently and effectively. They serve as the interface between the outlets and other departments i.e. bakery, logistics, operations.
Key Objectives
- Monitoring and training staff to ensure uniformity in service and presentation across all outlets
- Ensure company is represented correctly and standards are upheld
- Supervising Coordination of daily front and backend operations of all outlets
Duties/Responsibilities
- Staff Coordination
- General Operations
- Customer service
- Materials Needed
- Work Phone with Internet
- Computer
- Restaurant management software
Key Performance Indicators:
- Restaurant staff performance
- Restaurant outlet maintenance
- Stock availability at outlets
- Consumer Feedback
Preferred Qualifications
- Degree in Business Admin or Hospitality related fields
- Management and Financial management skills
- Restaurant/Service industry formal training
Reporting Relationships:
- Functional reports to: Head of Operations
- Supervisees: All store front-end staff, Maestros
Key Skills and Experience:
- Leadership skills
- Coordinated
- Ability to work under pressure
- Internal motivation
- Attention to detail
- Ability to implement feedback
- Ability to take initiative
- Basic Finance Knowledge
Job Title: Operations Manager
Location: Lagos
Job Summary
- The Operations Manager is in charge of the general flow of delivery, maintenance of delivery vehicles and supervision of drivers and dispatch riders.
Key Objectives
The Key of objectives of the Operations Manager position include:
- Managing flow of delivery
- Overseeing staff and equipment transport to events and outlets
- Supervising logistics staff
- Vehicle maintenance
- Supervise all outlet maintenance
Duties/Responsibilities
- Driver Coordination
- Vehicle Maintenance
- Distribution Management
- Inventory Management.
Key Skills and Experience
- Organizational skills
- Ability to influence
- Interpersonal skills
- Well organized
- Leadership and supervisory skills
- Good understanding of mechanics and vehicle maintenance.
Key Performance Indicators:
- Vehicle in good working condition
- Petrol usage efficiency
- Reduction of cost of servicing
- Coordination of drivers
- Delivery flow.
Deadline: 24th May, 2019
Method of Application
Interested and qualified candidates should send their Resume with Role _ Location (Store Manager _Lagos) as subject to: careers@workplacecentre.com
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